Public Tickets
Antoni
Plantageavec elementorClosed
Troubleshooting the Theme
Updated October 1, 2021 at 2:34pm
2
Most recent comment from Alexandre Dubois:Bonjour, Le probleme semble être causé par le plugin WPDM - Elementor.Si vous le désactivez, ça fonctionne.
GertJan van Schuppen
Wrong menu item hightlightedClosed
Troubleshooting the Theme
Updated October 1, 2021 at 2:11pm
2
Most recent comment from Alexandre Dubois:Hi GertJan,I see nothing wrong.Can you provide a screenshot?
Jan
Pages loadingClosed
Troubleshooting the Theme
Updated September 30, 2021 at 8:21pm
3
Most recent comment from Jan:That worked. Thank you.
Michael
The playlist just disappeared while playing itClosed
MP3 Audio Player Plugin
Updated September 30, 2021 at 8:14pm
9
Most recent comment from Max:You cannot have the same design as sirius. its 2 different player. Sirius have a very personalized in-house developped website. They are not using WordPress or our plugin.You can create multiple play ...
Rene
How to access downloads of other themes?Closed
Get Started with the Theme
Updated September 30, 2021 at 5:56pm
3
Most recent comment from Rene:Ahh.. so it works the other way around. Thank you! :-)All the best.
Francis Baconnet
UseClosed
MP3 Audio Player Plugin
Updated September 29, 2021 at 3:16pm
15
Most recent comment from Francis Baconnet:Ok Everthings work fine on FR and En version !Thanks for your feedback and i'm waiting for the next plugin update
[email protected]
Need to have the audio player to autoplayClosed
MP3 Audio Player Plugin
Updated September 29, 2021 at 2:20pm
2
Most recent comment from Max:Hi,Auto-play audio when your page loads is now banned by most desktop and mobile browsers including Chrome and Safari. This is what we call a "Auto-Play Policy". To play audio in a web browser, the us ...
Fabrizio Sabatini
The problem is the following: The "add to cart" and "buy now" buttons on the audio track line refer to a double link and consequently the shop cart (woocommerce) remains empty. The lnks of the "add to cart" and "buy now" buttons located under "AVAILABLE NOW ON" work fine. problems with double links to the cartClosed
MP3 Audio Player Plugin
Updated September 29, 2021 at 1:55pm
2
Most recent comment from Alexandre Dubois:Hi Fabrizio,Please refer to this ticket https://sonaar.ticksy.com/ticket/2883465/
David Wong
Hi my links to my beats dont workClosed
MP3 Audio Player Plugin
Updated September 28, 2021 at 4:42pm
3
Most recent comment from Alexandre Dubois:Hello David, The option to always display store icon, without the over on the three dots, is not available through the free MP3 plugin. This feature is only available with the MP3 player Pro. https: ...
Marie Kampmann
Plugin version 2.4.1 missingClosed
MP3 Audio Player Plugin
Updated September 28, 2021 at 2:09pm
2
Most recent comment from Alexandre Dubois:Hi Marie, Only the mp3 player pro latest version still 2.4, only the free plugin has a higher version. You can update it directly through wp-admin>pluginshttps://d.pr/i/b94GTK
GertJan van Schuppen
Content under logo on mobile when scrollingClosed
Troubleshooting the Theme
Updated September 28, 2021 at 1:54pm
4
Most recent comment from Alexandre Dubois:You are welcome
Klaus Grüninger
Preload only metadataClosed
MP3 Audio Player Plugin
Updated September 25, 2021 at 3:06pm
5
Most recent comment from Klaus Grüninger:Tx for information.
William Samoa Saleebey
site loads weirdClosed
General Help on the Theme
Updated September 25, 2021 at 2:19pm
4
Most recent comment from Max:Hi,Here is what I see when I visit your website: https://d.pr/i/u2xGUo it looks great!If you cant access history, perhaps check with your server so they can see if there is any error.log to get mor ...
Klaus Grüninger
Sticky PlayerClosed
MP3 Audio Player Plugin
Updated September 24, 2021 at 8:01pm
5
Most recent comment from Klaus Grüninger:thank you for your help.It works great now!
Robert Parsons
Playlist IS Limited to 46 TracksClosed
MP3 Audio Player Plugin
Updated September 24, 2021 at 4:04pm
4
Most recent comment from Max:Hi,
this is a setting/limit set by your webserver. See this ticket for solution: https://sonaar.ticksy.com//ticket/2739970/
Thanks,