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Public Tickets

Johnny Burke buttons on audio player not workingClosed Troubleshooting the Theme   Updated November 20, 2021 at 3:00am   6 Most recent comment from Max:Please clear your browser cache or try in incognito window. Here it works.  Christian Blog - side menu removalClosed General Help on the Theme   Updated November 19, 2021 at 9:57pm   2 Most recent comment from Alexandre Dubois:Hi Christian, To edit the sidebar, please go to wp-admin>appearance>widgetAnd edit the blog widget area. Bob Waterworth video listClosed General Help on the Theme   Updated November 19, 2021 at 7:53pm   5 Most recent comment from Bob Waterworth:thank you  - problem solved Christian Tik Tok Footer IconClosed General Help on the Theme   Updated November 19, 2021 at 2:29pm   4 Most recent comment from Max:To edit the footer with ELementor, go to WP-Admin > Header and Footers or simply see screenshot: https://d.pr/i/2UjbKM Johnny Burke "page not found" errorClosed Troubleshooting the Theme   Updated November 19, 2021 at 2:26pm   3 Most recent comment from Max:Sometimes you can only resave permalinks in wp-admin > settings > permalinks and hit save. Alicia Hiller-Mahmoudov background color for the playerClosed MP3 Audio Player Plugin   Updated November 17, 2021 at 3:31am   6 Most recent comment from Max:Yes, you can install it on local and live site.  Bill MilendClosed General Help on the Theme   Updated November 15, 2021 at 10:22pm   4 Most recent comment from Alexandre Dubois:You are welcome Justin Erickson Player nopt playing in mobile browserClosed MP3 Audio Player Plugin   Updated November 15, 2021 at 6:41pm   2 Most recent comment from Max:Hi,Have you enabled Sticky Player in your Elementor widget? see screenshot: https://d.pr/i/kYYsEvIf it does not work, please provide me access to your wp-admin and ill gladly check this for you. maya chen dynamic playlistClosed MP3 Audio Player Plugin   Updated November 15, 2021 at 2:41pm   2 Most recent comment from Max:Hi,Dynamic playlist is a very large term...Could you please elaborate on what you are trying to do exactly? Sinners radio using shoutcastClosed MP3 Audio Player Plugin   Updated November 13, 2021 at 4:31pm   2 Most recent comment from Max:Hi there,you can create a playlist, and add the URL of your media file in the stream field. see screenshot: https://d.pr/i/eCWuRF Brekke Olsen Sticky Music PlayerClosed MP3 Audio Player Plugin   Updated November 13, 2021 at 12:20am   5 Most recent comment from Brekke Olsen:Awesome thanks Max! Helen pro MP3 plugin deactivates and doesn't overwrite old version on updateClosed MP3 Audio Player Plugin   Updated November 12, 2021 at 6:13pm   11 Most recent comment from Helen:Hi Max - I appreciate the offer but I may as well wait to see if it happens again on the next update and raise a support ticket if it does. I'll double check with my host to make sure there are n ... Adolfo Error installing Template Kit,Closed Troubleshooting the Theme   Updated November 11, 2021 at 1:34pm   2 Most recent comment from Max:Hi there,You must not unzip it on your computer. you must upload the file as is.Sometimes, that's your web browser who decide to automatically unzip files for you which is a bad practice. See thi ... Chase Changning Background ImageClosed Troubleshooting the Theme   Updated November 11, 2021 at 1:32pm   2 Most recent comment from Max:Edit page with Elementor. See screenshot https://d.pr/i/9pf5OJ Gorka Woocommerce Memberships compatibilityClosed MP3 Audio Player Plugin   Updated November 10, 2021 at 7:34pm   6 Most recent comment from Max:Hi,I have checked into the issue during the last hour, but Im not able to find the cause of the issue because im not very familiar with WooCommerce Membership.Could you please reach WooCommerce Memb ...