Public Tickets
Kevin
WoocomerceClosed
MP3 Audio Player Plugin
Updated January 5, 2022 at 9:03pm
15
Most recent comment from Max:You are welcome
Shawn Alverto Rogers
Does my mp3 support rest api. Or will it work in a app. The developer needs to know. Also. How do I remove the pro features button. I’ve purchased pro. Do I need to purchase all the addons.Closed
MP3 Audio Player Plugin
Updated January 5, 2022 at 3:54pm
2
Most recent comment from Max:Im closing this ticket since we are already discussing about this on messenger. This will prevent confusion and duplication.
ossama
playClosed
MP3 Audio Player Plugin
Updated January 5, 2022 at 3:44pm
2
Most recent comment from Max:Bonjour,Si vous utilisez le plugin MP3 Audio Player Pro Addon, il faudra implanter vos épisodes à travers WP-Admin > MP3 Player qui est prévu à cette effet (et non WP-Admin > Playlist qui lui e ...
Mark
Wordpress EditsClosed
Podcast Help on the Theme
Updated January 5, 2022 at 2:59pm
6
Most recent comment from Max:Hi,Sorry my previous answer was more for your mobile off-canvas menu ( https://d.pr/i/or1hST )If you are referring to the follow us in the desktop version (https://d.pr/i/GHSrAe), edit your header ...
Richard
Changing the Site Title fontClosed
Troubleshooting the Theme
Updated January 5, 2022 at 11:09am
2
Most recent comment from Richard:fixed it! I fiddled around looking at the source in Chrome and saw the property 'classic menu' attached to the text, so tried this and it worked..classic-menu a { font-family: Staatlic ...
Katie
I can't figure out how to use elementorClosed
General Help on the Theme
Updated January 4, 2022 at 10:43pm
9
Most recent comment from Katie:You've been excellent! Thank you, Feeling much better. I can do this:)
Brekke Olsen
Share Button for Social MediaClosed
MP3 Audio Player Plugin
Updated January 3, 2022 at 4:19pm
6
Most recent comment from Max:As I've said, only page can be shared via social media. That being said, you will have to create individual page for each of your track if you want to share them. We dont have a tool to share ind ...
Jan
StatisticsClosed
MP3 Audio Player Plugin
Updated January 3, 2022 at 3:28pm
4
Most recent comment from Max:Thanks for your comment Jan, much appreciated!Happy new year to you. I wish you good health and hapiness!
Jordan Thompson
Unable to download any theme whatsoverClosed
Troubleshooting the Theme
Updated January 2, 2021 at 4:44pm
2
Most recent comment from Max:Hi,the video is not downloading. Could you please send me a url link to your video so I can download it?
Gregory
Hide downloads from certain rolesClosed
MP3 Audio Player Plugin
Updated December 30, 2021 at 7:29pm
3
Most recent comment from Gregory:Hello Max,I understand the point, I just start with your plugin and did not use any restriction plugin for Wordpress yet. So yes, regarding my other ticket about adding the link automatically for dow ...
David Arkenstone
email brokenClosed
Troubleshooting the Theme
Updated December 30, 2021 at 5:30pm
2
Most recent comment from Max:Hi,Here, we only manage the web hosting. We don't manage email hosting.You should check with your email hosting directly what is not working. If you dont know who is your email hosting, perhaps c ...
Chris Bailey
Broken audio linkClosed
MP3 Audio Player Plugin
Updated December 30, 2021 at 5:25pm
3
Most recent comment from Max:Hi,for site/server migration, please contact your hosting provider. They will offer support to search/replace migrated URL directly in their DB.
James
Past Events showing in Essential GridClosed
Troubleshooting the Theme
Updated December 30, 2021 at 3:55pm
2
Most recent comment from Max:Hi James,thanks for reaching out.Unfortunately, Essential Grid doesn't allow to show past events in their grid im afraid.
Brandon Wildhaber
Compatibility issues with Elementor Theme Builder + Header & FooterClosed
Troubleshooting the Theme
Updated December 30, 2021 at 3:53pm
2
Most recent comment from Max:Hi,have you tried to build your custom header with Elementor Pro's theme builder feature yet and set your conditions? it should work.
hopeton
Adding a video to a current pageClosed
Troubleshooting the Theme
Updated December 29, 2021 at 4:14pm
3
Most recent comment from Max:Hi,To troubleshoot this, please follow these steps.1) Make sure you are using the most updated versions of Elementor, WordPress & your theme.
2) Please deactivate all your plugins except Elementor So ...