Public Tickets
Scott Spence
Updating prop player pluginClosed
MP3 Audio Player Plugin
Updated November 29, 2021 at 11:21am
5
Most recent comment from Scott Spence:It's resolved now.It looks like the link on the downloads page needed to be updated.Thank you.
Walt D
Mailchimp APIClosed
Troubleshooting the Theme
Updated November 27, 2021 at 5:25pm
2
Most recent comment from Max:Please read this article https://sonaar.ticksy.com/article/15448Tell me if it works
Zorzes Katris
Change The FontsClosed
General Help on the Theme
Updated November 27, 2021 at 11:03am
15
Most recent comment from Zorzes Katris:Hi Max and thank you.Looks like works but this is not a normally solution. You know...This bug need an update for fix it. Also about your comment for Essential Grid: "Essential Grid have not updated t ...
jonny mugwump
licence issueClosed
Get Started with the Theme
Updated November 27, 2021 at 9:16am
2
Most recent comment from jonny mugwump:Please disregard - I've sorted the problem
Esther Molenwijk
Mialchimp set-upClosed
General Help on the Theme
Updated November 26, 2021 at 9:49pm
26
Most recent comment from Alexandre Dubois:Hi Esther, I m not sure to understand well what you want. You probably talking about the banner above the podcast player. You can set them in each single podcast episode banner setting see here.If yo ...
Rene
edit layout single blog post pageClosed
General Help on the Theme
Updated November 26, 2021 at 3:26pm
15
Most recent comment from Alexandre Dubois:Hi Rene, Importing demo content is highly recommended but it is not required. Sonaar has lot options. It could be disconcerting to built your site from scratch. But as you already know Sonaar and y ...
Francis Meleard
CrossfadeClosed
MP3 Audio Player Plugin
Updated November 24, 2021 at 2:43pm
2
Most recent comment from Max:Hi,Unfortunately we dont have option for crossfade. The only way to do this of what I can think of is to upload already fade-in / fade-out track files im afraid.
BuddhaeV
Sticky player needs second click to start playingClosed
MP3 Audio Player Plugin
Updated November 23, 2021 at 10:20pm
2
Most recent comment from Max:Hi,have you modified the core files of the plugins ?If not, perhaps its a conflict with a third party plugin.
Could you try something for me? Please deactivate all your plugins free and pro version of ...
jonny mugwump
scrollbar on playlistClosed
MP3 Audio Player Plugin
Updated November 24, 2021 at 2:19pm
6
Most recent comment from Max:I have updated your website with version 3.0 beta of our plugin. Now the scrollbar shows up when hovering the playlist see screenshot: https://d.pr/i/xLPl8W
Eli Pritykin
Customization request for implementing the Audio PlayerClosed
MP3 Audio Player Plugin
Updated November 23, 2021 at 4:45am
4
Most recent comment from Max:Awesome! Happy we could help you out! Btw. If you have a moment, I would very much appreciate if you could quickly rate our theme 5 Stars, just to help me spread the word. It's my little reward ...
Andrea
Disable pop-up album cover in bottom barClosed
MP3 Audio Player Plugin
Updated November 22, 2021 at 3:10pm
2
Most recent comment from Max:Hi,add this to your custom CSS
#sonaar-player .album-art.loading {
pointer-events: none!important;
}
Mylene Chamblain
All themes sonaarClosed
General Help on the Theme
Updated November 21, 2021 at 3:53pm
2
Most recent comment from Max:Hi, If you want to import a new demo, go to wp-admin > tools > demo content install. It's where you will see all themes demo to import.What I always recommend when using a new WordPress theme is ...
Alex Lykesas
Essential Grid InstagramClosed
Troubleshooting the Theme
Updated November 20, 2021 at 3:46pm
2
Most recent comment from Max:Hi,While Essential Grid fixed the Instagram issue in 3.0.11, this new version bring an important issue with Ajax compatibility with our theme.We recommend updating to 3.0.11 only if you DONT use our A ...
Johnny Burke
buttons on audio player not workingClosed
Troubleshooting the Theme
Updated November 20, 2021 at 3:00am
6
Most recent comment from Max:Please clear your browser cache or try in incognito window. Here it works.
Christian
Blog - side menu removalClosed
General Help on the Theme
Updated November 19, 2021 at 9:57pm
2
Most recent comment from Alexandre Dubois:Hi Christian, To edit the sidebar, please go to wp-admin>appearance>widgetAnd edit the blog widget area.