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Public Tickets

Alex Lykesas Music Grid Title OverlapsClosed Troubleshooting the Theme   Updated September 17, 2021 at 1:11pm   4 Most recent comment from Alexandre Dubois:You are welcome Alex Lykesas Change Menu Nav ColorClosed Troubleshooting the Theme   Updated September 16, 2021 at 8:50pm   2 Most recent comment from Alexandre Dubois:Hi Alex, Yes you can do that.You can set a default color to wp-admin>theme options>menu optionsAnd you can also overwrite the default color in each page setting.Please read this article https://sonaar ... Maria Constantinou Music Player compatiblityClosed MP3 Audio Player Plugin   Updated September 16, 2021 at 2:51pm   2 Most recent comment from Max:Hi,We can do something close. Please check this example of what we have done with our plugin: https://beatstore.sonaar.io/rebirth/For Soundcloud, you cannot play Soundcloud files into a custom audio p ... Deborah Jordan-Buriel Child themeClosed General Help on the Theme   Updated September 16, 2021 at 2:33pm   4 Most recent comment from Alexandre Dubois:No worries about all those custom css you did in the wordpress dashboard. Those code are not saved in the theme files. They are saved in the database. You can activate the child without any worries. C ... I. Jonas Hide Track NumbersClosed MP3 Audio Player Plugin   Updated September 16, 2021 at 1:57pm   2 Most recent comment from Alexandre Dubois:Hi Jonas, You can use this custom css code to hide them.sr-playlist-item .track-number .number {display: none;}If you dont know where to add this, please go to wp-admin>appearance>customize>addition ... Robert Parsons Batch Creation Tool Error When Selecting Number of Items Per PageClosed MP3 Audio Player Plugin   Updated September 15, 2021 at 8:31pm   5 Most recent comment from Robert Parsons:Max:OK. Thank you for taking a look. I would turn on WP_DEBUG but it's a live site and my mailbox would probably fill up with visitors complaining about WordPress nonsense.In any case, I created ... Mattia Montesanti Setting up social network widgets and newsletterClosed General Help on the Theme   Updated September 15, 2021 at 7:07pm   5 Most recent comment from Alexandre Dubois:You are welcome Daniel Matching Artist & Release GridClosed General Help on the Theme   Updated September 15, 2021 at 1:38pm   2 Most recent comment from Max:I dont know how the grid are built because I cant access your website. Generally speaking, you can change the number of columns of your grid in wp-admin > essential grid > grid settings. see screensh ... Tobi Video Feature not workingClosed Troubleshooting the Theme   Updated September 14, 2021 at 8:10am   2 Most recent comment from Tobi:Actually shorty after posting I found the reason for the problem. It was that i had to enter my own API Key. In the same place all the editing functionality I searched for can be found. It&# ... josip Random article image pops up on top of siteClosed Troubleshooting the Theme   Updated September 14, 2021 at 2:10am   1 Most recent comment from josip:NEVERMIND FIXED IT - Accidently added it as a featured image!Hi guys, For some reason I have a random image appearing on top of my website that wasn't doing it before. I undid a lot of things to ... Ferré Valentin Licence activation problemClosed MP3 Audio Player Plugin   Updated September 13, 2021 at 8:04pm   9 Most recent comment from Alexandre Dubois:You are welcome Mattia Montesanti How to remove the "buy album" buttonClosed General Help on the Theme   Updated September 13, 2021 at 1:52pm   2 Most recent comment from Alexandre Dubois:Hi Mattia, Please go to wp-admin>header & footerAnd edit "header-moonlight-01" with elementor. Here more detail about how to edit the headerhttps://sonaar.ticksy.com/article/16966/ Richard Hernandez Mp3 PlayerClosed MP3 Audio Player Plugin   Updated September 13, 2021 at 1:27am   2 Most recent comment from Max:Hi, Auto-play audio when your page loads is now banned by most desktop and mobile browsers including Chrome and Safari. This is what we call a "Auto-Play Policy". To play audio in a web browser, the ... Melissa Theme won't upload to wordpressClosed Troubleshooting the Theme   Updated September 12, 2021 at 12:48am   3 Most recent comment from Max:HiYou are uploading the wrong file. Unzip the file called "UNZIP-ME-FIRST_Sonaar-WP-Package.zip" on your computer first, then upload the file called sonaar.zip which is located in the /theme/ folder. ... John Kotyk Sticky Player CustomizationClosed MP3 Audio Player Plugin   Updated September 11, 2021 at 5:36pm   2 Most recent comment from Max:You can find the settings in MP3 Player > Settings.