Okay

Public Tickets

Brian Stephens Submenus Not WorkingClosed Troubleshooting the Theme   Updated October 13, 2021 at 1:24pm   2 Most recent comment from Alexandre Dubois:Hi,A "Elementor Sonaar Addons" plugin update was required.The issue is fixed now Johnny Burke menu/nav bar does not look rightClosed Troubleshooting the Theme   Updated October 12, 2021 at 8:56pm   8 Most recent comment from Max:Yes. this horizontal slider control the opacity of the color: https://d.pr/i/ca1VbX Joeffrey Waveform button playlist like MP3 playerClosed MP3 Audio Player Plugin   Updated October 12, 2021 at 2:32pm   4 Most recent comment from Alexandre Dubois:You have to replace '{buttonID}' by a jquery selector to reach the button element.  And replace '{Player ID}' by a jquery selector to reach the player element. If the current pag ... Kci External Link ButtonsClosed MP3 Audio Player Plugin   Updated October 12, 2021 at 3:01am   3 Most recent comment from Kci :Thanks,  bouet integrate it thrue external Audio linkClosed Podcast Help on the Theme   Updated October 11, 2021 at 8:58pm   2 Most recent comment from Max:Hi,Yes. what is your audio URL exactly (as an example) ? Try a URL that links directly to your audio file.The link you have provided link to a webpage with a player..that's not the correct URL yo ... Georges Change FontsClosed General Help on the Theme   Updated October 11, 2021 at 3:22pm   2 Most recent comment from Alexandre Dubois:Hi Georges, Please go to wp-admin>Essential GridAnd edit the "Movie Cobble Grid" skid https://d.pr/i/H6Z1jwhttps://zorzes-katris.com/wp-admin/admin.php?page=essential-grid&view=grid-item-skin-editor ... babitich Vladimir MP3 player with WC VendorsClosed MP3 Audio Player Plugin   Updated October 11, 2021 at 3:11pm   2 Most recent comment from Max:Hi, We don't have any feature to upload tracks on the frontend. This can be developed by a web developer but I'm not very familiar with wc vendors unfortunately,  hopeton Adding video to homepage/Parallax scrollingClosed General Help on the Theme   Updated October 11, 2021 at 3:00pm   2 Most recent comment from Max:Hi,  Video background are supported with native Elementor section: See videoFor parallax, you might want to use third party plugin to acheive this such as Elementor Pro.  Mike Dresser Dresser Logo problem on Sonaar CinematicClosed General Help on the Theme   Updated October 11, 2021 at 1:59pm   2 Most recent comment from Max:Hi,the logo must be uploaded in wp-admin > appearance > customize > site identityThen you can change its size by editing your header and the logo widget. Edit your header with elementor, select your ... Mauro error in downloading purchased productsClosed Troubleshooting the Theme   Updated October 11, 2021 at 1:53pm   2 Most recent comment from Max:Hi,this issue seems related to WooCommerce and your database and not with our theme.You can see a woocommerce thread here with some peoples with same issue: https://wordpress.org/support/topic/unabl ... Briana Lyn The video page becomes weird when you play any video after landing on the pageClosed Troubleshooting the Theme   Updated October 8, 2021 at 2:47pm   4 Most recent comment from Alexandre Dubois:Hi Briana, I have update MP3 player by sonaar to fix the issue Jamie Richards Version 2.41 updateClosed MP3 Audio Player Plugin   Updated October 8, 2021 at 2:19pm   12 Most recent comment from Max:You are welcome Jamie, Bùi Văn Trọng websiteClosed Troubleshooting the Theme   Updated October 7, 2021 at 3:50am   1 Most recent comment from Bùi Văn Trọng:Sự kiện trang không hiển thị mặc dù đã tìm thấy nhiều cánh không biết làm gì rất mong đợi được xem xét khắc phục sớm Trên trang  https://batnha.top/ban-kinh ... djeena audio is cutClosed MP3 Audio Player Plugin   Updated October 6, 2021 at 6:18pm   7 Most recent comment from Alexandre Dubois:Maybe in two weeks. David Limit Playback LengthClosed MP3 Audio Player Plugin   Updated October 5, 2021 at 5:30pm   9 Most recent comment from Max:Hi,I doubt that would be possible. You still would have a full track downloaded in your browser.And WIX is able to generate a 30 seconds mp3 file because they have a script that run on their own serv ...