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Public Tickets

rickstephenrick May how to change one Sonaar theme to anotherClosed General Help on the Theme   Updated April 25, 2020 at 2:18pm   12 Most recent comment from Max:Unfortunately, since there are over 40 000 plugins out there, we cant test them all so yeah, just activate them, test and if it does not work, try another plugin Alberto San Vicente EditionClosed Troubleshooting the Theme   Updated April 24, 2020 at 3:57pm   12 Most recent comment from Alberto San Vicente:No se como cerrarlo rickstephenrick May new playlist categories do not displayClosed Troubleshooting the Theme   Updated April 24, 2020 at 2:29am   4 Most recent comment from rickstephenrick May:You can close this ticket.  :) joe woocommerce email footerClosed Troubleshooting the Theme   Updated April 22, 2020 at 10:11pm   1 Most recent comment from joe:never mind i found it kevin MobileClosed Troubleshooting the Theme   Updated April 22, 2020 at 6:24pm   7 Most recent comment from Max:https://kinsta.com/knowledgebase/429-too-many-requests/ Richard DOINEAU Track titleClosed Troubleshooting the Theme   Updated April 21, 2020 at 7:32pm   8 Most recent comment from Richard DOINEAU:Thank you so much Jelani Sidebar & MobileClosed General Help on the Theme   Updated April 21, 2020 at 4:23pm   4 Most recent comment from Max:Because you will have to adjust the responsive of the sidebar using custom css code to make it looks perfect. kevin Mobile ViewClosed Troubleshooting the Theme   Updated April 21, 2020 at 11:11pm   10 Most recent comment from kevin:nevermind I got it working it was the amp plugin and the woo commerc services plugin causing the problems whole time Josep Pujol hover text on MUSIC FILTER and external link when clickClosed General Help on the Theme   Updated April 21, 2020 at 2:20pm   10 Most recent comment from Max:No problem, let me know justin NO DEMO CONTENT INSTALL IN TOOLS OPTIONClosed Troubleshooting the Theme   Updated April 20, 2020 at 11:34pm   6 Most recent comment from Max:Ok, its because the library PHP ZIp module is not enabled on your server. Please contact your hosting provider and tell them to enabled PHP Zip Module extension. In addition, you can show them this l ... Laertis Giotis Free pluginClosed MP3 Audio Player Plugin   Updated April 20, 2020 at 9:04pm   4 Most recent comment from Max:Have you used the shortcode to display the player? also what error message do you have ? Salvador Bosch Troubles with my web and renewalClosed General Help on the Theme   Updated April 20, 2020 at 2:27pm   2 Most recent comment from Max:Hi there,1) Please update your theme. We have fixed this issue in our last theme update. How do I update my theme ?2) This product is a one-time fee and you can use it for lifetime. It also includes ... Mulugeta ELEMENTOR TEMPLATES ADD-ON – UNLIMITED WEBSITESClosed MP3 Audio Player Plugin   Updated April 19, 2020 at 6:02pm   2 Most recent comment from Max:Hi,in order to use the template, you must install the php library ZIP Extension.Its already on your hosting provider, but you need to enable it. If you dont know how, please contact your hosting prov ... ignacio gutierrez nstalled. The theme is missing the style.css stylesheet.Closed Get Started with the Theme   Updated April 19, 2020 at 5:45pm   4 Most recent comment from Max:Hi,its because you are using a CDN. You must disable CDN on your hosting provider and everything will work correctly.Let me know if you still have issue after disabling CDN Tony Button User PlaylistClosed MP3 Audio Player Plugin   Updated April 18, 2020 at 6:05pm   2 Most recent comment from Max:Hi there,Unfortunately, we dont have this feature im afraid. I'm sorry