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Public Tickets

milad beinabadi Moonlight theme background imageClosed Troubleshooting the Theme   Updated May 26, 2020 at 2:57pm   2 Most recent comment from Max:Hi What is your url so I can reproduce the issue? Also make sure to clear your browser cache.  Nicholas Have Is the license transferable between WordPress installations?Closed Get Started with the Theme   Updated May 26, 2020 at 2:10pm   2 Most recent comment from Max:Hi,No you should be fine. If there is an issue, let me know Jana Slider Revolution dosn´t start Playlist Desktop and mobileClosed MP3 Audio Player Plugin   Updated May 25, 2020 at 2:49pm   2 Most recent comment from Max:Hi,seems to work here: https://d.pr/i/NQks60What i have noticed is that it does not work if you visit your website from http://cherrystudio.de/but WORK if you visit from:https://cherrystudio.de/So m ... Adam Unable to change color of buttons on Woocommerce Checkout widget (used shortcode)Closed Troubleshooting the Theme   Updated May 24, 2020 at 1:41pm   2 Most recent comment from Max:Hi To change woocommerce aspect and colors you might have to use some custom css. Here is an article that I've found on Google about it : https://www.themelocation.com/how-to-change-the-color-o ... Earl Peel demo content neededClosed Get Started with the Theme   Updated May 24, 2020 at 1:30pm   2 Most recent comment from Max:Hello Earl, 1. Perhaps you can chat with the godaddy support and tell them to raise max_execution_time to 600? Your hosting provider is the best person to help you with server setup and settings. 2. ... Julian display of productsClosed Troubleshooting the Theme   Updated May 23, 2020 at 9:46pm   3 Most recent comment from Julian:Hi Alexandre,the site is http://www.virginialillye.com/Login details are Username : virjulPassword : TreeTop$$01Thankyou Jim Bradford installClosed Get Started with the Theme   Updated May 23, 2020 at 2:47pm   6 Most recent comment from Alexandre Dubois:Hello Jim, Please select the default template here https://d.pr/free/i/ewBM95 EDWARD J HEIDENREICH cannot download demo dataClosed Get Started with the Theme   Updated May 23, 2020 at 2:30am   2 Most recent comment from Max:HiPlease make sure all required plugins are activated by going to wp-admin > appearance > install plugins  Michael Install to WordpressClosed Troubleshooting the Theme   Updated May 23, 2020 at 2:25am   2 Most recent comment from Max:HiSonaar.zip is not a plugin. You are trying to upload a plugin. Sonaar is a theme. You must go to wp-admin > appearance > themes > add new. You can learn more about our theme and watch video tutori ... Adnan Mixcloud playlist feed not showing upClosed General Help on the Theme   Updated May 22, 2020 at 7:15pm   2 Most recent comment from Max:Hi,You cannot play Mixcloud tracks into our MP3 Player because Mixcloud does not provide public streaming feed anymore. They used to provide a feed not long time ago, but since a coupe of weeks, this ... Stephan Schoepf Demo theme ImportClosed Get Started with the Theme   Updated May 22, 2020 at 7:12pm   7 Most recent comment from Max:No problem, Andy Freeland Mp3s wont loadClosed MP3 Audio Player Plugin   Updated May 22, 2020 at 5:59pm   5 Most recent comment from Alexandre Dubois:hi Andy, The issue you have reported will be fixed in the next plugin update. Eric Rodriguez Music Grid DisappearedClosed General Help on the Theme   Updated May 22, 2020 at 1:55pm   4 Most recent comment from Alexandre Dubois:Hi, You should use the fullscreen option https://d.pr/i/0dGqF1The option is in the slider setting http://divine-nobodies.com/wp-admin/admin.php?page=revslider&view=slider&id=9And you should positio ... Dan Ahrendt SoundCloud Stream links Not Supported?Closed Troubleshooting the Theme   Updated May 22, 2020 at 1:36pm   6 Most recent comment from Max:Im sorry Dan and you are right. I have added an article to our knowledge base and I will add a link to the article into the label's subtext on the post-type instead.here is the article I just  c ... KeepingItCasualPodcast Questions before I purchase themeClosed General Help on the Theme   Updated May 21, 2020 at 12:15am   2 Most recent comment from Max:Hi there,Unfortunately, our support is limited to here on this helpdesk, or on Facebook Messenger chat at https://sonaar.ioWe don't have phone support at this time, im sorry.If have not much deta ...