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Public Tickets

Marcus Klossek upcoming + past eventsClosed Troubleshooting the Theme   Updated December 7, 2019 at 11:40pm   2 Most recent comment from Marcus Klossek:It moved, I have changed the timezone.. :-) Marcus Klossek Page Banner ImageClosed General Help on the Theme   Updated December 6, 2019 at 4:51pm   7 Most recent comment from Max:stay tuned matthew formattingClosed Troubleshooting the Theme   Updated December 6, 2019 at 4:14pm   5 Most recent comment from Alexandre Dubois:The tag appears only because the image is missing.In fact, it is not really the tag but the ALT attribut from the IMG tag Daniel Oyston Removing play buttonClosed General Help on the Theme   Updated December 6, 2019 at 12:39am   7 Most recent comment from Daniel Oyston:Got it. Done. Fixed. Thanks for your help. djinc Podcast grid no longer displaying after updateClosed Troubleshooting the Theme   Updated December 5, 2019 at 5:22pm   3 Most recent comment from djinc:Thanks, yes... that seemed to be the problem. It was strange to me that Essential Grid was deactivated when doing the last update, and didn't show in the list of plugins with updates available. R ... GertJan van Schuppen Font/style not loading correctlyClosed Troubleshooting the Theme   Updated December 5, 2019 at 4:52pm   4 Most recent comment from GertJan van Schuppen:I was working at it as we speak! And found the issue.. Thanks Maxime! GertJan van Schuppen After update trouble with PlaylistsClosed Troubleshooting the Theme   Updated December 4, 2019 at 3:12pm   17 Most recent comment from Max:Hi,No its still on our roadmap as its a very extensive work to make it fully compatible with your current setup.You can check the change log here: http://demo.sonaar.io/wp-content/themes/sonaar/chang ... Ed Barker iTunes CategoryClosed Podcast Help on the Theme   Updated December 3, 2019 at 1:05am   12 Most recent comment from Max:Great! Robey Can’t change menu sizeClosed General Help on the Theme   Updated December 2, 2019 at 4:18pm   2 Most recent comment from Max:Ill close this ticket to avoid duplication. Please note that everytime you reply a ticket, that tickets goes down the queue. Robey Add artistClosed General Help on the Theme   Updated December 2, 2019 at 3:53pm   11 Most recent comment from Max:Hi,Your site is password-protected, when I try to go on your website, I have a password box. https://d.pr/i/FM8mzXWhat is the password? Chaya Fogel Plugin optionsClosed MP3 Audio Player Plugin   Updated December 2, 2019 at 3:05pm   2 Most recent comment from Alexandre Dubois:Hello Chaya,1. Browsers dont allow anymore, for the moment, autoplay. 2. No, our player doesnt have this option. But you can insert a button linked to another page for each buttons.3. for now, tags ... Daniel Oyston Removing PlayerClosed General Help on the Theme   Updated November 30, 2019 at 11:46pm   3 Most recent comment from Daniel Oyston:Awesome, thanks Marcus Klossek music players appears when scrollingClosed Troubleshooting the Theme   Updated November 29, 2019 at 9:35pm   6 Most recent comment from Max:Alright, I've spotted the issue. we will release a theme update soon that will fix the issue.stay tuned. José Manuel Cant´change Streamking logo on top bar to my logoClosed Troubleshooting the Theme   Updated November 29, 2019 at 7:06pm   2 Most recent comment from Alexandre Dubois:Hi, If you want to change this logo https://d.pr/free/i/A28y8S, you have to go to wp-admin>theme options>logos Andysheiza How to import a demo - IronTemplates WordPress themeClosed Get Started with the Theme   Updated November 29, 2019 at 1:25pm   2 Most recent comment from Max:Hi there, What error message do you have exactly? (which step you are stuck?) Could you please provide me access to your wp-admin and I will gladly check the issue you have.