Public Tickets
Jan
product page additional information tab errorClosed
Get Started with the Theme
Updated June 17, 2020 at 8:36pm
2
Most recent comment from Jan:solved already..
Garrett
MP3 Player statisticsClosed
MP3 Audio Player Plugin
Updated June 17, 2020 at 5:23pm
2
Most recent comment from Max:Hi Garrett,Could you please update your plugin (both free and pro) and see if the stats are working now? we have fixed it in our latest plugin update.
José Pedro Ferreira
Bad formattingClosed
Troubleshooting the Theme
Updated June 17, 2020 at 6:55am
16
Most recent comment from José Pedro Ferreira:The preblem is solved!Thank you very much for your great help!
Sergio Aquino
Custom FontsClosed
General Help on the Theme
Updated June 16, 2020 at 8:46pm
7
Most recent comment from Max:Could you please provide me access to your wp-admin and I will gladly check the issue you have.
Matt
Adsense ads not appearing on mobile version of themeClosed
Troubleshooting the Theme
Updated June 16, 2020 at 7:13pm
7
Most recent comment from Max:As I said, you are hidden some of your section on tablet and mobile. see screenshot https://d.pr/i/bAgiKt
Ethan
Time Duration on Podcast not showing when mp3 is externalClosed
Troubleshooting the Theme
Updated June 16, 2020 at 1:44pm
8
Most recent comment from Alexandre Dubois:1. The issue has to fixed in our theme core, so thanks to have reported it to us. I have fixed in your theme and no worry, the fix will be part of the next theme update.2. And what do you want about t ...
Chris Peaslee
Music Player colorsClosed
General Help on the Theme
Updated June 16, 2020 at 1:05pm
8
Most recent comment from Alexandre Dubois:Hello Chis,I have mentioned in my last post, the text color is the same color from the player background. That why the arrow pointed to this setting on this screenshot. But you right, maybe we should ...
Chris Peaslee
Pulling itunes:durationClosed
Podcast Help on the Theme
Updated June 15, 2020 at 6:51pm
4
Most recent comment from Max:Thanks, I've been able to reproduce the issue and this will be fixed in the next theme update this week.Stay tuned.
Chris Peaslee
Footer / Titles Hover colorsClosed
General Help on the Theme
Updated June 15, 2020 at 6:28pm
2
Most recent comment from Max:Hi,Edit your footer and see screenshot https://d.pr/i/3ePp0k
Robert
Google AnalyticsClosed
General Help on the Theme
Updated June 15, 2020 at 4:32pm
8
Most recent comment from Alexandre Dubois:Greatthank to share this with us.
Sergio Aquino
Menu effect on scrollClosed
General Help on the Theme
Updated June 15, 2020 at 4:17pm
2
Most recent comment from Alexandre Dubois:Hello Sergio, This is something we cant change. Of course we probalby can change this in the theme core, but this modification will be remove after every theme update.
Jonattan Salcedo
Help Custom StyleClosed
MP3 Audio Player Plugin
Updated June 15, 2020 at 4:04pm
2
Most recent comment from Alexandre Dubois:Hello Jonattan, Sorry, we dont have this options. This is a good idea. I will add this to our roadmap, but for now I dont have any solution. You can do this with some custom css code. But this is som ...
Miro Vaz
Dont have access to email from purchaseClosed
Troubleshooting the Theme
Updated June 14, 2020 at 11:57pm
12
Most recent comment from Max:Hi,try to reset your password here maybe: https://sonaar.io/wp-login.php?action=lostpasswordWhen you will get your new password, please go here: http://sonaar.io/login and login again
Matthew Bertrand
Music grid BoxedClosed
Troubleshooting the Theme
Updated June 12, 2020 at 5:47pm
12
Most recent comment from Matthew Bertrand:Merci,
Oui, j'ai réalisé avec l'accent dans certaines de vos vidéos tutuoriales. :P
Nous sommes un mélange d'artistes français et anglais basé à Montréal.
Heureux de travaill ...
Chris Peaslee
Drop shadow on Mini menuClosed
General Help on the Theme
Updated June 12, 2020 at 3:52pm
4
Most recent comment from Max:Hi Chris,
Gotcha. I just added an option for the shadow that we will be releasing in the next theme update next week. See screenshot https://d.pr/i/9nwW9s
That was a good idea.