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Public Tickets

kevin Mobile ViewClosed Troubleshooting the Theme   Updated April 21, 2020 at 11:11pm   10 Most recent comment from kevin:nevermind I got it working it was the amp plugin and the woo commerc services plugin causing the problems whole time Josep Pujol hover text on MUSIC FILTER and external link when clickClosed General Help on the Theme   Updated April 21, 2020 at 2:20pm   10 Most recent comment from Max:No problem, let me know justin NO DEMO CONTENT INSTALL IN TOOLS OPTIONClosed Troubleshooting the Theme   Updated April 20, 2020 at 11:34pm   6 Most recent comment from Max:Ok, its because the library PHP ZIp module is not enabled on your server. Please contact your hosting provider and tell them to enabled PHP Zip Module extension. In addition, you can show them this l ... Laertis Giotis Free pluginClosed MP3 Audio Player Plugin   Updated April 20, 2020 at 9:04pm   4 Most recent comment from Max:Have you used the shortcode to display the player? also what error message do you have ? Salvador Bosch Troubles with my web and renewalClosed General Help on the Theme   Updated April 20, 2020 at 2:27pm   2 Most recent comment from Max:Hi there,1) Please update your theme. We have fixed this issue in our last theme update. How do I update my theme ?2) This product is a one-time fee and you can use it for lifetime. It also includes ... Mulugeta ELEMENTOR TEMPLATES ADD-ON – UNLIMITED WEBSITESClosed MP3 Audio Player Plugin   Updated April 19, 2020 at 6:02pm   2 Most recent comment from Max:Hi,in order to use the template, you must install the php library ZIP Extension.Its already on your hosting provider, but you need to enable it. If you dont know how, please contact your hosting prov ... ignacio gutierrez nstalled. The theme is missing the style.css stylesheet.Closed Get Started with the Theme   Updated April 19, 2020 at 5:45pm   4 Most recent comment from Max:Hi,its because you are using a CDN. You must disable CDN on your hosting provider and everything will work correctly.Let me know if you still have issue after disabling CDN Tony Button User PlaylistClosed MP3 Audio Player Plugin   Updated April 18, 2020 at 6:05pm   2 Most recent comment from Max:Hi there,Unfortunately, we dont have this feature im afraid. I'm sorry Sean Audioplayer for non-Elementor pageClosed MP3 Audio Player Plugin   Updated April 18, 2020 at 6:04pm   8 Most recent comment from Max:Noted! thanks for your input Sean, Kaspar BlogClosed Get Started with the Theme   Updated April 18, 2020 at 3:07pm   2 Most recent comment from Alexandre Dubois:Hello Haspar, Do you want both, blog and post?Wordpress was developed at the beginning for blog. So Mandala has this feature, but in our templates, we call it "news"https://demo.sonaar.io/mandala-ele ... PETER BLOCK Player won't play external linkClosed MP3 Audio Player Plugin   Updated April 18, 2020 at 2:23pm   9 Most recent comment from Alexandre Dubois:Hi Peter,1) To import files in the media library, you cant just move them in the media folder. You have to use the wp uploader. But audio files dont have to be in the media library to be played in our ... Mark Bologna Background image and Header/Menu ColorClosed General Help on the Theme   Updated April 18, 2020 at 2:10pm   2 Most recent comment from Alexandre Dubois:Hello Mark,I think this article is what you need. Please take a look, https://sonaar.ticksy.com/article/13904/  Adnan Artist detail pageClosed Get Started with the Theme   Updated April 17, 2020 at 11:59pm   4 Most recent comment from Max:Sure,you can simply set your section that contains your player with negative top margin (eg: -150px) Alberto San Vicente Activations: 0/1 manage sitesClosed Get Started with the Theme   Updated April 17, 2020 at 9:38pm   11 Most recent comment from Max:Perfect!  Robin Schubert Submit Button Hover FadeClosed Troubleshooting the Theme   Updated April 17, 2020 at 3:33pm   12 Most recent comment from Alexandre Dubois:Great! Well done.