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Public Tickets

Kevin KevinClosed Troubleshooting the Theme   Updated May 4, 2020 at 8:00pm   8 Most recent comment from Max:you are welcome Anna Rios Installing DemoClosed Get Started with the Theme   Updated May 3, 2020 at 4:24pm   2 Most recent comment from Max:Hello Anna (we speak french as well..)OVH does not seems to want helping you here as they are telling you that if you want to have better server ressource, you need to switch to their cloud server. T ... GertJan van Schuppen Importing eventsClosed General Help on the Theme   Updated May 2, 2020 at 6:36pm   4 Most recent comment from Alexandre Dubois:We have developped the event feature. bitmobius Elementor Sonaar Addons BUGClosed Troubleshooting the Theme   Updated May 2, 2020 at 6:35pm   2 Most recent comment from Alexandre Dubois:Hi, Could you please remove the current  'Elementor Sonaar Addons' and re-install it.If the issue persist please provide a login credential to the wp-admin.  Linda Stiles adding different/new icons to the playlistClosed MP3 Audio Player Plugin   Updated May 2, 2020 at 5:02pm   10 Most recent comment from Linda Stiles:Good article, thanks. Abel Bascunana How to add a new Custom Field in PlaylistClosed Troubleshooting the Theme   Updated May 2, 2020 at 1:17pm   3 Most recent comment from Abel Bascunana:Apologies i didn't see the Enter New below the text field. You can close  this one.Thanks, Abel Bascunana Code editor way too smallClosed General Help on the Theme   Updated May 1, 2020 at 7:00pm   6 Most recent comment from Abel Bascunana:You can close this one thanks. DavidU Elementor sonaar addons won't installClosed Get Started with the Theme   Updated May 1, 2020 at 4:25pm   4 Most recent comment from Max:You are welcome TIBINT Spotify PlayerClosed MP3 Audio Player Plugin   Updated May 1, 2020 at 3:35pm   2 Most recent comment from Max:For this, I think you would need a Spotify Developer account which is currently limited by Spotify. It wont work untill they open it to everyone. René Deutscher Error on UpdateClosed General Help on the Theme   Updated May 1, 2020 at 2:15pm   2 Most recent comment from Max:Ok, please try again. I've disable the limit.If it still does not work, could you please provide me access to your wp-admin and I will gladly check the issue you have. nicole woocommerce - product dataClosed Troubleshooting the Theme   Updated May 1, 2020 at 12:32am   8 Most recent comment from Max:Yes it's 100% compatible with Woocommerce. A lot of our users use Woocommerce with it. The issue you have is your plugin I have mentioned earlier (not Elementor Page Builder, but the other one.. ... Deirdre B Downlading audio from a playlistClosed Troubleshooting the Theme   Updated April 30, 2020 at 8:57pm   6 Most recent comment from Alexandre Dubois:You are welcome. I m glad you appreciate the work around solution. rickstephenrick May photos not showing on mobile devicesClosed Troubleshooting the Theme   Updated April 30, 2020 at 7:03pm   4 Most recent comment from rickstephenrick May:Thanks,scroll down. there should be photos in the music section and "news" section but I don't see any.do you?  I have android phone. rickstephenrick May theme-specific image sizesClosed General Help on the Theme   Updated April 30, 2020 at 6:48pm   2 Most recent comment from Max:No its the same Robin Schubert Menu & Button AdjustmentsClosed General Help on the Theme   Updated April 30, 2020 at 3:24pm   4 Most recent comment from Alexandre Dubois:Sorry but the social icon hover task has not be done yet. And the menu logo doesnt have the animation you want.