Public Tickets
James
Cannot update theme - update package unavailable errorClosed
Troubleshooting the Theme
Updated December 14, 2019 at 10:40pm
2
Most recent comment from Max:Hi,Could you please provide me access to your wp-admin and I will gladly check the issue you have.
introvartsounds
Mobile Responsive Music PlayerClosed
General Help on the Theme
Updated December 13, 2019 at 4:19pm
4
Most recent comment from Max:Alright! thanks for your input
dan
Mp3 player and slider revClosed
MP3 Audio Player Plugin
Updated December 12, 2019 at 9:40pm
2
Most recent comment from Max:Hi there,While its possible to use a slider to show the albums and make the user click to be redirected in the corresponding single album page, it's not possible to fire the player straight off r ...
Johnny Gruter
Blurry woocommerce images because of the teamClosed
General Help on the Theme
Updated December 12, 2019 at 3:15pm
7
Most recent comment from Johnny Gruter:nevermind i found the issue!Thanks for the help!
jim
customizing templateClosed
Get Started with the Theme
Updated December 12, 2019 at 2:59pm
2
Most recent comment from Max:Hi,1. to edit your footer and its social media (https://d.pr/i/2koc8l), go to wp-admin > footer and edit with Elementor the footer.2. To add values to event infos, simply go to wp-admin > Events and e ...
phil dankner
Look Menu "Theme STAND UP"Closed
General Help on the Theme
Updated December 11, 2019 at 6:55pm
4
Most recent comment from Max:Clear your browser cache. your menu is fine here: https://d.pr/i/LKO9me
Gordon
Theme failing to activateClosed
General Help on the Theme
Updated December 11, 2019 at 3:52pm
4
Most recent comment from Max:I dont know why exactly.We are currently working on our license API scripts. perhaps we had a downtime. I cant really say exactly why. During the next couple of week, we will change our API script for ...
DJIO
Display podcast episodes in a list dynamicallyClosed
Podcast Help on the Theme
Updated December 10, 2019 at 3:20pm
5
Most recent comment from Max:Hi there,In our last theme update (4.8), we have finally released a brand new Elementor widget called Podcast Archive. Have you played with this widget? It allows you to create podcast list.To get the ...
craig
question about sample tuneClosed
General Help on the Theme
Updated December 10, 2019 at 12:09am
4
Most recent comment from Max:You are welcome
José Pedro Ferreira
Heading Typography doesn't apply always the same wayClosed
Troubleshooting the Theme
Updated December 9, 2019 at 5:37pm
2
Most recent comment from Alexandre Dubois:Hi Jose,Have your style the https://www.ofp.pt/pt/orquestra/dir-artisticos/ page after the duplication. Every change you do on one page, have do be done on its tranlsated page.
MENES KEDAR
youtube-gridClosed
Troubleshooting the Theme
Updated December 9, 2019 at 4:02pm
2
Most recent comment from Max:Duplicate from the messenger message. Ill close this ticket to avoid duplication and confusion
Glen Dunkley
Integration with Blubrry PowerpressClosed
MP3 Audio Player Plugin
Updated December 9, 2019 at 4:01pm
5
Most recent comment from Max:Hi,There is so much podcasting hosting out there so its often a question of taste. I recommend to check the Podcast Support Group community on Facebook. its a pretty active community. https://www.f ...
Chaya Fogel
Custom playlistClosed
MP3 Audio Player Plugin
Updated December 9, 2019 at 3:54pm
2
Most recent comment from Max:HiI never developed this kind of feature. Perhaps you can check Elementor AND the plugin https://crocoblock.com/plugins/jetcomparewishlist/ but im not sure if it would work..I never tried it.
sunam
mobile themeClosed
Troubleshooting the Theme
Updated December 9, 2019 at 3:52pm
7
Most recent comment from Max:Hi,perhaps clear your browser cache, any cache plugin, or any CDN you are using from your hosting.
Ed Barker
Player no longer workingClosed
Podcast Help on the Theme
Updated December 8, 2019 at 1:44pm
4
Most recent comment from Ed Barker:OK worked it out. Somehow the Enable Continuous Audio Player and AJAX was turned off.