Public Tickets
Adnan
Theme colorClosed
General Help on the Theme
Updated April 27, 2020 at 3:46pm
2
Most recent comment from Max:Yes, you can change the overall colors in wp-admin > theme optionsYou will probably have to change some text and colors as will in your page content using elementor.Hope it helps,
Abel Bascunana
Popup Builder metabox not displayed on Pages, I can't make shortcode trigger popup OnLoadClosed
Troubleshooting the Theme
Updated April 27, 2020 at 10:56am
3
Most recent comment from Abel Bascunana:Sorry for the delay, I switched to Popup Maker. Thanks for the replay.Abel
rickstephenrick May
how to change one Sonaar theme to anotherClosed
General Help on the Theme
Updated April 25, 2020 at 2:18pm
12
Most recent comment from Max:Unfortunately, since there are over 40 000 plugins out there, we cant test them all so yeah, just activate them, test and if it does not work, try another plugin
Alberto San Vicente
EditionClosed
Troubleshooting the Theme
Updated April 24, 2020 at 3:57pm
12
Most recent comment from Alberto San Vicente:No se como cerrarlo
rickstephenrick May
new playlist categories do not displayClosed
Troubleshooting the Theme
Updated April 24, 2020 at 2:29am
4
Most recent comment from rickstephenrick May:You can close this ticket. :)
joe
woocommerce email footerClosed
Troubleshooting the Theme
Updated April 22, 2020 at 10:11pm
1
Most recent comment from joe:never mind i found it
kevin
MobileClosed
Troubleshooting the Theme
Updated April 22, 2020 at 6:24pm
7
Most recent comment from Max:https://kinsta.com/knowledgebase/429-too-many-requests/
Richard DOINEAU
Track titleClosed
Troubleshooting the Theme
Updated April 21, 2020 at 7:32pm
8
Most recent comment from Richard DOINEAU:Thank you so much
Jelani
Sidebar & MobileClosed
General Help on the Theme
Updated April 21, 2020 at 4:23pm
4
Most recent comment from Max:Because you will have to adjust the responsive of the sidebar using custom css code to make it looks perfect.
kevin
Mobile ViewClosed
Troubleshooting the Theme
Updated April 21, 2020 at 11:11pm
10
Most recent comment from kevin:nevermind I got it working it was the amp plugin and the woo commerc services plugin causing the problems whole time
Josep Pujol
hover text on MUSIC FILTER and external link when clickClosed
General Help on the Theme
Updated April 21, 2020 at 2:20pm
10
Most recent comment from Max:No problem, let me know
justin
NO DEMO CONTENT INSTALL IN TOOLS OPTIONClosed
Troubleshooting the Theme
Updated April 20, 2020 at 11:34pm
6
Most recent comment from Max:Ok, its because the library PHP ZIp module is not enabled on your server. Please contact your hosting provider and tell them to enabled PHP Zip Module extension. In addition, you can show them this l ...
Laertis Giotis
Free pluginClosed
MP3 Audio Player Plugin
Updated April 20, 2020 at 9:04pm
4
Most recent comment from Max:Have you used the shortcode to display the player? also what error message do you have ?
Salvador Bosch
Troubles with my web and renewalClosed
General Help on the Theme
Updated April 20, 2020 at 2:27pm
2
Most recent comment from Max:Hi there,1) Please update your theme. We have fixed this issue in our last theme update. How do I update my theme ?2) This product is a one-time fee and you can use it for lifetime. It also includes ...
Mulugeta
ELEMENTOR TEMPLATES ADD-ON – UNLIMITED WEBSITESClosed
MP3 Audio Player Plugin
Updated April 19, 2020 at 6:02pm
2
Most recent comment from Max:Hi,in order to use the template, you must install the php library ZIP Extension.Its already on your hosting provider, but you need to enable it. If you dont know how, please contact your hosting prov ...