Public Tickets
John Gregory
Stutter-y performanceClosed
MP3 Audio Player Plugin
Updated October 18, 2023 at 6:49pm
3
Most recent comment from John Gregory:Got it. Thanks. Appreciate ;your suggestions!John
Reuben
Lifetime membership and MP3 Audio Player Plugin.Closed
MP3 Audio Player Plugin
Updated October 18, 2023 at 1:35pm
4
Most recent comment from Max:Hi,We understand the importance of value, Reuben. While we don't offer discounts, our prices reflect the quality and support we provide. We believe our products offer exceptional value for the in ...
spud
Menu open in new windowClosed
Troubleshooting the Theme
Updated October 16, 2023 at 8:14pm
2
Most recent comment from Alexandre Dubois:Hi Spud, The Open link in a new tab option should work well with sonaar.Could you please provide me temporary access to your WP-Admin (WordPress dashboard), I will gladly check the issue you have.
...
ROGER JEAN PHILIPPE AUGUSTIN
Need somme help on selling albumClosed
General Help on the Theme
Updated October 16, 2023 at 6:50pm
5
Most recent comment from Max:Hi Roger,
We are currently working on a new feature with Sonaar MP3 Audio Player Pro,that will allow you to set audio previews, as well as the ability to automatically generate previews, audio waterma ...
Mario Ro
CarouselClosed
MP3 Audio Player Plugin
Updated October 16, 2023 at 2:35pm
2
Most recent comment from Alexandre Dubois:Hi Mario, Could you please provide me temporary access to your WP-Admin (WordPress dashboard), I will gladly check the issue you have.
To create an access:
Log in to your WordPress website using y ...
Carli
single album pages in apexClosed
General Help on the Theme
Updated October 16, 2023 at 2:30pm
6
Most recent comment from Alexandre Dubois:You are welcome
[email protected]
Price offers for exclusive rightsClosed
MP3 Audio Player Plugin
Updated October 16, 2023 at 2:17pm
2
Most recent comment from Max:Hi there,
Unfortunately, as much as I would love to help you, this feature is not possible with Sonaar at the moment.
On my end, I tagged this ticket as a feature request so that our development team ...
Ariful
Tracks Per PagesClosed
MP3 Audio Player Plugin
Updated October 14, 2023 at 12:08am
2
Most recent comment from Max:Make sure you only have 1 track per post.
Ariful
Lazy LoadClosed
MP3 Audio Player Plugin
Updated October 13, 2023 at 10:59pm
11
Most recent comment from Max:Not possible with selected post. Read this article to carefully understand what is lazyload : https://sonaar.io/docs/lazyload/
Arjan Terpstra
Database error - theme installClosed
Troubleshooting the Theme
Updated October 13, 2023 at 9:31pm
5
Most recent comment from Alexandre Dubois:You are welcome
Arjan Terpstra
ActivationClosed
Troubleshooting the Theme
Updated October 13, 2023 at 3:07pm
8
Most recent comment from Alexandre Dubois:Hi Arjan I have answered to the ticket https://sonaar.ticksy.com/ticket/3497292/
Phil Watkins
Play ListsClosed
General Help on the Theme
Updated October 12, 2023 at 8:23pm
1
Most recent comment from Phil Watkins:Regarding adding playlists, for an artist's CD album. I had someone add an artist for me with one CD. Now I’d like to add additional albums / playlist for this artist. Looking at the album alre ...
Amir
How can I change the pricing of a contract for ALL BEATS?Closed
MP3 Audio Player Plugin
Updated October 12, 2023 at 1:16pm
2
Most recent comment from Max:Hi,The only way I know to do bulk editing for this is by using this plugin: https://woocommerce.com/products/product-bulk-editor-for-woocommerce/Perhaps there is other plugins but im not familiar ...
Phil Watkins
Video PlayerClosed
General Help on the Theme
Updated October 11, 2023 at 2:27pm
4
Most recent comment from Alexandre Dubois:Hi Phil, The video list shown on the screenshot you provided come from the Elementor Pro video playlist widget. It is only avaible through the elementor editor and the Elementor Pro plugin has to be ...
Bob Hamilton
Licence Key ActivationClosed
MP3 Audio Player Plugin
Updated October 9, 2023 at 5:55pm
3
Most recent comment from Bob Hamilton:Hi Max,That worked.Thank you.Bob