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Public Tickets

Topher Pre-sale questionClosed MP3 Audio Player Plugin   Updated October 24, 2023 at 5:50pm   2 Most recent comment from Max:Hi,Thanks for reaching us,Yes, that is possible with our WordPress MP3 Audio Player Pro plugin Guillaume Theme compatibilityClosed General Help on the Theme   Updated October 23, 2023 at 5:14pm   2 Most recent comment from Max:Hi,The MP3 Audio Player Pro should be compatible with any themes!If you have any issues, let me know. David Which mp3 player version to chooseClosed MP3 Audio Player Plugin   Updated October 23, 2023 at 2:46pm   2 Most recent comment from Max:Hi David,Thanks for reaching out,The Filters and Search are an exclusive feature available only with the MP3 Audio Player Pro - Business Plan (or higher).So in order to use the filters and search wi ... Mickey Persistent Play After Mobile Screen-lockClosed MP3 Audio Player Plugin   Updated October 23, 2023 at 2:39pm   4 Most recent comment from Max:Hi,Is still an issue (and it happens for any audio with any kind of player that plays in safari on iOS) but there is a very popular workaround which is this opensource library: https://github.com/r ... Philip Pepperell Pepperell Recordings won't downloadClosed MP3 Audio Player Plugin   Updated October 23, 2023 at 2:25pm   6 Most recent comment from Max:Hello Colette,Thanks for your comment, we will consider adding Publit.io to our supported steaming provider list. kelleri disabling playing the next track?Closed MP3 Audio Player Plugin   Updated October 20, 2023 at 7:45pm   2 Most recent comment from Alexandre Dubois:Hi Kelleri, If yoy are using elementor, enable this option:And if you are using a shortcode, please set this parameter to true:notrackskip="true" Bob too large white footerClosed Troubleshooting the Theme   Updated October 19, 2023 at 2:11pm   4 Most recent comment from Alexandre Dubois:Il n'y a pas de quoi, bonne journée John Gregory Stutter-y performanceClosed MP3 Audio Player Plugin   Updated October 18, 2023 at 6:49pm   3 Most recent comment from John Gregory:Got it. Thanks. Appreciate ;your suggestions!John Reuben Lifetime membership and MP3 Audio Player Plugin.Closed MP3 Audio Player Plugin   Updated October 18, 2023 at 1:35pm   4 Most recent comment from Max:Hi,We understand the importance of value, Reuben. While we don't offer discounts, our prices reflect the quality and support we provide. We believe our products offer exceptional value for the in ... spud Menu open in new windowClosed Troubleshooting the Theme   Updated October 16, 2023 at 8:14pm   2 Most recent comment from Alexandre Dubois:Hi Spud, The Open link in a new tab option should work well with sonaar.Could you please provide me temporary access to your WP-Admin (WordPress dashboard), I will gladly check the issue you have. ... ROGER JEAN PHILIPPE AUGUSTIN Need somme help on selling albumClosed General Help on the Theme   Updated October 16, 2023 at 6:50pm   5 Most recent comment from Max:Hi Roger, We are currently working on a new feature with Sonaar MP3 Audio Player Pro,that will allow you to set audio previews, as well as the ability to automatically generate previews, audio waterma ... Mario Ro CarouselClosed MP3 Audio Player Plugin   Updated October 16, 2023 at 2:35pm   2 Most recent comment from Alexandre Dubois:Hi Mario, Could you please provide me temporary access to your WP-Admin (WordPress dashboard), I will gladly check the issue you have. To create an access: Log in to your WordPress website using y ... Carli single album pages in apexClosed General Help on the Theme   Updated October 16, 2023 at 2:30pm   6 Most recent comment from Alexandre Dubois:You are welcome [email protected] Price offers for exclusive rightsClosed MP3 Audio Player Plugin   Updated October 16, 2023 at 2:17pm   2 Most recent comment from Max:Hi there, Unfortunately, as much as I would love to help you, this feature is not possible with Sonaar at the moment. On my end, I tagged this ticket as a feature request so that our development team ... Ariful Tracks Per PagesClosed MP3 Audio Player Plugin   Updated October 14, 2023 at 12:08am   2 Most recent comment from Max:Make sure you only have 1 track per post.