Public Tickets
Fernando Bernall
I do not see the option for Dynamic Waveform Only synthetic and barClosed
MP3 Audio Player Plugin
Updated October 2, 2023 at 3:29pm
2
Most recent comment from Max:Hi,the dynamic waveform is disabled for Podcast because episodes are too heavy to generate the dynamic waveforms.
Abdelrahman
Play next audio automaticallyClosed
MP3 Audio Player Plugin
Updated October 2, 2023 at 3:25pm
6
Most recent comment from Max:Hi,Unfortunately, its technically not possible to play the next audio automatically when using ACF. The audio must be set in our own custom fields to have the next audio played automatically.
vakid
Sonaar Player issues with Safari (iOS)Closed
MP3 Audio Player Plugin
Updated September 29, 2023 at 3:33pm
2
Most recent comment from Max:Hi,Which iOS version are you using ?If you deactivate Animated Audio Spectrum, do you have the same issue ?
Jordan Steven Aguirre
"There has been a critical error on this website."Closed
MP3 Audio Player Plugin
Updated September 29, 2023 at 2:57pm
3
Most recent comment from Jordan Steven Aguirre:Ah that did the trick. All is updated and working now. Thanks you so much!
Corey
Google AnalyticsClosed
MP3 Audio Player Plugin
Updated September 28, 2023 at 1:03pm
2
Most recent comment from Max:Hi,im not familiar with Tag Manager I'm afraid. we have only tested with GA4
Anezka Minarikova
Issue with Track Playback on mobile deviceClosed
MP3 Audio Player Plugin
Updated September 27, 2023 at 6:09pm
6
Most recent comment from Anezka Minarikova:Wow! Thank you so much Max!
yanjun
To add more than 30 songs to an albumClosed
MP3 Audio Player Plugin
Updated September 27, 2023 at 1:37pm
2
Most recent comment from Max:Hi,please read this article: https://sonaar.ticksy.com//ticket/3137000/
Robin poplin
Sticky audio player responsiveness problemClosed
Troubleshooting the Theme
Updated September 26, 2023 at 2:06pm
2
Most recent comment from Alexandre Dubois:Bonjour Robin, Je me permets de vous répondre en français. D'apès ce que j'observe, le problème ne vient pas de notre plugin. Le Sticky player va toujours couvrir la totalité de la l ...
Thomas Davi
Problem to get the current playing track IcecastClosed
MP3 Audio Player Plugin
Updated September 25, 2023 at 1:47pm
6
Most recent comment from Max:Hi,please enable artist name here: https://drops.sonaar.io/i/YMb4lGThis will output the artist name in the sticky player: https://drops.sonaar.io/i/ycaZ27
Johnny Burke
epiosde plater playing wrong episodeClosed
General Help on the Theme
Updated September 25, 2023 at 1:33pm
2
Most recent comment from Max:Hi,When I go here https://closertovenus.com/episode/140-near-death-experiences-mediumship-and-jesus-with-tamara-caulder-richardson/ the episode playing is episode 140 with Tamara Caulder Richardson ...
Andrew Johnston
Optimize site for mobileClosed
General Help on the Theme
Updated September 22, 2023 at 8:27pm
9
Most recent comment from Alexandre Dubois:You are welcome
Adrien
EssentialGridClosed
Troubleshooting the Theme
Updated September 22, 2023 at 10:56am
5
Most recent comment from Adrien:Merci, je vais regarder ça.
gianlucaper
all my pages disappeared from Wordpress "pages" sectionClosed
Troubleshooting the Theme
Updated September 21, 2023 at 8:45pm
5
Most recent comment from gianlucaper:Hello Max,I didn't put them in the trash, I don't know what happened...anyway, it's solve...thanks!
Mark
Wordpress Plugin ExamplesClosed
MP3 Audio Player Plugin
Updated September 19, 2023 at 8:43pm
4
Most recent comment from Max:No, its by building the shortcode with the parameters you'd like using the parameters available hereSee this article for our shortcode and its attributes https://sonaar.io/docs/add-audio-player ...
Phil Watkins
Change background imageClosed
General Help on the Theme
Updated September 19, 2023 at 7:52pm
2
Most recent comment from Max:The banner is designed into Slider Revolution. See screenshot to access to it: https://drops.sonaar.io/i/lBo3hvotherwise you can go here as well: https://drops.sonaar.io/i/NDqFwzTo learn more about ...