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Public Tickets

Glenn Demo Content Install failClosed General Help on the Theme   Updated October 3, 2023 at 11:44am   8 Most recent comment from Max:@pace open a new private ticket for this please.  Jeremy Ryan FavoritesClosed MP3 Audio Player Plugin   Updated October 2, 2023 at 9:53pm   14 Most recent comment from Max:Great. If it works with that css code, you should be fine.  Fernando Bernall I do not see the option for Dynamic Waveform Only synthetic and barClosed MP3 Audio Player Plugin   Updated October 2, 2023 at 3:29pm   2 Most recent comment from Max:Hi,the dynamic waveform is disabled for Podcast because episodes are too heavy to generate the dynamic waveforms. Abdelrahman Play next audio automaticallyClosed MP3 Audio Player Plugin   Updated October 2, 2023 at 3:25pm   6 Most recent comment from Max:Hi,Unfortunately, its technically not possible to play the next audio automatically when using ACF. The audio must be set in our own custom fields to have the next audio played automatically. vakid Sonaar Player issues with Safari (iOS)Closed MP3 Audio Player Plugin   Updated September 29, 2023 at 3:33pm   2 Most recent comment from Max:Hi,Which iOS version are you using ?If you deactivate Animated Audio Spectrum, do you have the same issue ? Jordan Steven Aguirre "There has been a critical error on this website."Closed MP3 Audio Player Plugin   Updated September 29, 2023 at 2:57pm   3 Most recent comment from Jordan Steven Aguirre:Ah that did the trick.  All is updated and working now.   Thanks you so much! Corey Google AnalyticsClosed MP3 Audio Player Plugin   Updated September 28, 2023 at 1:03pm   2 Most recent comment from Max:Hi,im not familiar with Tag Manager I'm afraid. we have only tested with GA4 Anezka Minarikova Issue with Track Playback on mobile deviceClosed MP3 Audio Player Plugin   Updated September 27, 2023 at 6:09pm   6 Most recent comment from Anezka Minarikova:Wow! Thank you so much Max! yanjun To add more than 30 songs to an albumClosed MP3 Audio Player Plugin   Updated September 27, 2023 at 1:37pm   2 Most recent comment from Max:Hi,please read this article: https://sonaar.ticksy.com//ticket/3137000/ Robin poplin Sticky audio player responsiveness problemClosed Troubleshooting the Theme   Updated September 26, 2023 at 2:06pm   2 Most recent comment from Alexandre Dubois:Bonjour Robin, Je me permets de vous répondre en français. D'apès ce que j'observe, le problème ne vient pas de notre plugin. Le Sticky player va toujours couvrir la totalité de la l ... Thomas Davi Problem to get the current playing track IcecastClosed MP3 Audio Player Plugin   Updated September 25, 2023 at 1:47pm   6 Most recent comment from Max:Hi,please enable artist name here: https://drops.sonaar.io/i/YMb4lGThis will output the artist name in the sticky player: https://drops.sonaar.io/i/ycaZ27 Johnny Burke epiosde plater playing wrong episodeClosed General Help on the Theme   Updated September 25, 2023 at 1:33pm   2 Most recent comment from Max:Hi,When I go here https://closertovenus.com/episode/140-near-death-experiences-mediumship-and-jesus-with-tamara-caulder-richardson/ the episode playing is episode 140 with Tamara Caulder Richardson ... Andrew Johnston Optimize site for mobileClosed General Help on the Theme   Updated September 22, 2023 at 8:27pm   9 Most recent comment from Alexandre Dubois:You are welcome Adrien EssentialGridClosed Troubleshooting the Theme   Updated September 22, 2023 at 10:56am   5 Most recent comment from Adrien:Merci, je vais regarder ça.  gianlucaper all my pages disappeared from Wordpress "pages" sectionClosed Troubleshooting the Theme   Updated September 21, 2023 at 8:45pm   5 Most recent comment from gianlucaper:Hello Max,I didn't put them in the trash, I don't know what happened...anyway, it's solve...thanks!