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Public Tickets

Christian Woocommerce Categorys not working - Theme problem?Closed Troubleshooting the Theme   Updated November 1, 2023 at 8:48am   3 Most recent comment from Christian:Thx Max, found the solutionlProduct status was "draft". Changed them to public, and they were shown up in the categories. Gavin Audio not working on iphonesClosed MP3 Audio Player Plugin   Updated October 31, 2023 at 2:28pm   3 Most recent comment from Gavin:Hey MaxAwesome, thanks for letting me know - we figured it must be something with the new IOS as we had multiple people saying that their player works, but they are on IOS13. Android was also fine. W ... Michele Paolino Blank pageClosed MP3 Audio Player Plugin   Updated October 31, 2023 at 1:11am   4 Most recent comment from Max:Hi,This is the knowledge base we have about our JS:https://sonaar.io/docs/using-javascript-api/ Phil Watkins Adding a plylistClosed MP3 Audio Player Plugin   Updated October 30, 2023 at 2:13pm   2 Most recent comment from Alexandre Dubois:Hi Phil, Through the elementor editor you can almost drag a new player where you want. See here: https://drops.sonaar.io/v/tCzqwQIf you are talking about how to set a new playlist, you have to crea ... Dennis van Putten AdsClosed MP3 Audio Player Plugin   Updated October 30, 2023 at 1:46pm   2 Most recent comment from Max:Hi,we dont have a specific feature for ads. However, you can create a new tracks in your playlist and add the ad as a track..Its the only way to do it at this time. Cash Perkins More questions on containersClosed General Help on the Theme   Updated October 27, 2023 at 6:55pm   2 Most recent comment from Alexandre Dubois:Hi, Unfortunately, this player is part of the artist player and it is not available as widget. I dont have any solution to achieve your request. Cash Perkins controlling container heightClosed General Help on the Theme   Updated October 26, 2023 at 4:14pm   4 Most recent comment from Alexandre Dubois:You are welcome Cash Perkins Need help changing some textClosed General Help on the Theme   Updated October 25, 2023 at 8:40pm   2 Most recent comment from Alexandre Dubois:Hi Cash, Agree, this one is not easy to find. Please go to wp-admin>Slider RevolutionEdit the banner01Select the global Layer And select the text layerSee here https://drops.sonaar.io/v/krYDpV Topher Pre-sale questionClosed MP3 Audio Player Plugin   Updated October 24, 2023 at 5:50pm   2 Most recent comment from Max:Hi,Thanks for reaching us,Yes, that is possible with our WordPress MP3 Audio Player Pro plugin Guillaume Theme compatibilityClosed General Help on the Theme   Updated October 23, 2023 at 5:14pm   2 Most recent comment from Max:Hi,The MP3 Audio Player Pro should be compatible with any themes!If you have any issues, let me know. David Which mp3 player version to chooseClosed MP3 Audio Player Plugin   Updated October 23, 2023 at 2:46pm   2 Most recent comment from Max:Hi David,Thanks for reaching out,The Filters and Search are an exclusive feature available only with the MP3 Audio Player Pro - Business Plan (or higher).So in order to use the filters and search wi ... Mickey Persistent Play After Mobile Screen-lockClosed MP3 Audio Player Plugin   Updated October 23, 2023 at 2:39pm   4 Most recent comment from Max:Hi,Is still an issue (and it happens for any audio with any kind of player that plays in safari on iOS) but there is a very popular workaround which is this opensource library: https://github.com/r ... Philip Pepperell Pepperell Recordings won't downloadClosed MP3 Audio Player Plugin   Updated October 23, 2023 at 2:25pm   6 Most recent comment from Max:Hello Colette,Thanks for your comment, we will consider adding Publit.io to our supported steaming provider list. kelleri disabling playing the next track?Closed MP3 Audio Player Plugin   Updated October 20, 2023 at 7:45pm   2 Most recent comment from Alexandre Dubois:Hi Kelleri, If yoy are using elementor, enable this option:And if you are using a shortcode, please set this parameter to true:notrackskip="true" Bob too large white footerClosed Troubleshooting the Theme   Updated October 19, 2023 at 2:11pm   4 Most recent comment from Alexandre Dubois:Il n'y a pas de quoi, bonne journée