Public Tickets
Michael Williams
elementor widget not displaying on pageClosed
MP3 Audio Player Plugin
Updated December 2, 2023 at 10:55pm
2
Most recent comment from Max:Hi Michael,
I'm truly sorry to hear about the issues you're facing after updating our plugins. We understand how frustrating it can be when updates disrupt your site's functionality.
...
Eughine Dunnion
Restoring a pageClosed
General Help on the Theme
Updated December 1, 2023 at 3:36pm
26
Most recent comment from Alexandre Dubois:Exactly
Horst
I receive time out message during import of the demo dataClosed
Troubleshooting the Theme
Updated November 30, 2023 at 7:28pm
16
Most recent comment from Horst:Hi Max, eding the php.ini settings solved my problems, i could now import the demo. Thank you
Guillaume
Share track functionClosed
MP3 Audio Player Plugin
Updated November 30, 2023 at 10:16am
5
Most recent comment from Guillaume:Thank you Max for your reply,
I'll see what I can do.
Good and holy day,
Tomas
Import Player Templates fails even if I got the MP3 Audio Player ProClosed
MP3 Audio Player Plugin
Updated November 29, 2023 at 9:16pm
2
Most recent comment from Max:Hello Tomas,Thank you for reaching out and sharing your thoughts. We appreciate your support in purchasing the MP3 Music Player Pro Version and the Audience – Elementor Templates Kit.
We understand ...
emma
Updating pluginClosed
MP3 Audio Player Plugin
Updated November 28, 2023 at 4:53pm
6
Most recent comment from emma:thanks so much!
Lucas
Demo downloadClosed
Get Started with the Theme
Updated November 28, 2023 at 4:01pm
2
Most recent comment from Max:Hi Lucas,is Iron Demo Importer plugin installed and activated? If not, go to WP-Admin > Appearance > Install PluginsIf it does not work, please provide me temporary access to your WP-Admin (WordPr ...
emma
notify subscribers when i upload new tracksClosed
MP3 Audio Player Plugin
Updated November 27, 2023 at 7:49pm
3
Most recent comment from emma:Okay, thanks for getting back to me Max.
Desiree Lillis
Want to Add Comments to EpisodesClosed
MP3 Audio Player Plugin
Updated November 27, 2023 at 7:25pm
2
Most recent comment from Max:Hi there,Unfortunately, im not familiar with those kind of plugins im afraid, sorry.
Guillaume
Size text in sticky playerClosed
MP3 Audio Player Plugin
Updated November 26, 2023 at 8:33am
3
Most recent comment from Guillaume:Thanks a lot Max, it works perfectly with the 'px'.
For mobile, I had added this CSS that you shared with me. I'm sharing it below for those who need to change the size of the sticky ...
Bui Son
Request failed: Error code 524Closed
Troubleshooting the Theme
Updated November 24, 2023 at 2:56pm
2
Most recent comment from Max:Could you please provide me temporary access to your WP-Admin (WordPress dashboard), I will gladly check the issue you have.
To create an access:
Log in to your WordPress website using your existin ...
Quentin
Sticky playerClosed
MP3 Audio Player Plugin
Updated November 23, 2023 at 4:23pm
4
Most recent comment from Max:Yes maybe. I have never tried however. This would require some testing on all browsers + mobile devices so make sure that if you develop a custom code, you test on all devices.
GertJan van Schuppen
Changing url social media icons in menuClosed
Troubleshooting the Theme
Updated November 22, 2023 at 6:29pm
4
Most recent comment from Alexandre Dubois:You are welcome
Caroline
Player stops on mobileClosed
MP3 Audio Player Plugin
Updated November 22, 2023 at 12:53pm
2
Most recent comment from Max:HiTo learn more about Continuous Audio Playback and tool to use, read this blog: https://sonaar.io/tips-and-tricks/continuous-audio-player-on-wordpress/
Eughine Dunnion
Customising themeClosed
General Help on the Theme
Updated November 21, 2023 at 9:16pm
25
Most recent comment from Eughine Dunnion:Yeah, I doubt I'm gonna get it exactly as I wish. So, I've been looking through the different options within the Moonlight theme I have, and I noticed the "Music - Filters" page has a layout ...