Public Tickets
Jeffrey
plugin add to cartClosed
MP3 Audio Player Plugin
Updated December 8, 2023 at 3:35pm
7
Most recent comment from Jeffrey:Hi Max, i checked it out it seems to be working now indeed, thanks a lot! I'll let my developer know that you fixed it.I didn't know there was an WP Rocket Query String function that could ...
Lee
Slider revolution fatal errorClosed
Troubleshooting the Theme
Updated December 7, 2023 at 2:55pm
4
Most recent comment from Alexandre Dubois:Hi Lee, Are you able to contact your hosting team support. Something doesnt allow the Revolution Slider on the server. The issue doesnt come from the theme or from another plugin. We can disable them ...
William
play buttons not workingClosed
MP3 Audio Player Plugin
Updated December 6, 2023 at 3:28pm
6
Most recent comment from Max:Yes
Alex
Change player idClosed
MP3 Audio Player Plugin
Updated December 5, 2023 at 4:19pm
19
Most recent comment from Alexandre Dubois:Hi,Please try this code:.iron-audioplayer .sr_store_force_pl_bt{font-size: 24px !important;}
Guillaume
Duration display noneClosed
MP3 Audio Player Plugin
Updated December 5, 2023 at 9:23am
3
Most recent comment from Guillaume:Thank you Max for your reply.
The Metadata option is not present in the "Button" version.
It doesn't matter, I finally opted for the "Floated" presentation which is more suitable and where I was ...
Richard
Creating a subscription based audio streaming websiteClosed
MP3 Audio Player Plugin
Updated December 4, 2023 at 4:35pm
4
Most recent comment from Max:Hello Richard,Unfortunately, we are not familiar with PWA and native mobile applications.Im sorry
Michael Williams
elementor widget not displaying on pageClosed
MP3 Audio Player Plugin
Updated December 2, 2023 at 10:55pm
2
Most recent comment from Max:Hi Michael,
I'm truly sorry to hear about the issues you're facing after updating our plugins. We understand how frustrating it can be when updates disrupt your site's functionality.
...
Eughine Dunnion
Restoring a pageClosed
General Help on the Theme
Updated December 1, 2023 at 3:36pm
26
Most recent comment from Alexandre Dubois:Exactly
Horst
I receive time out message during import of the demo dataClosed
Troubleshooting the Theme
Updated November 30, 2023 at 7:28pm
16
Most recent comment from Horst:Hi Max, eding the php.ini settings solved my problems, i could now import the demo. Thank you
Guillaume
Share track functionClosed
MP3 Audio Player Plugin
Updated November 30, 2023 at 10:16am
5
Most recent comment from Guillaume:Thank you Max for your reply,
I'll see what I can do.
Good and holy day,
Tomas
Import Player Templates fails even if I got the MP3 Audio Player ProClosed
MP3 Audio Player Plugin
Updated November 29, 2023 at 9:16pm
2
Most recent comment from Max:Hello Tomas,Thank you for reaching out and sharing your thoughts. We appreciate your support in purchasing the MP3 Music Player Pro Version and the Audience – Elementor Templates Kit.
We understand ...
emma
Updating pluginClosed
MP3 Audio Player Plugin
Updated November 28, 2023 at 4:53pm
6
Most recent comment from emma:thanks so much!
Lucas
Demo downloadClosed
Get Started with the Theme
Updated November 28, 2023 at 4:01pm
2
Most recent comment from Max:Hi Lucas,is Iron Demo Importer plugin installed and activated? If not, go to WP-Admin > Appearance > Install PluginsIf it does not work, please provide me temporary access to your WP-Admin (WordPr ...
emma
notify subscribers when i upload new tracksClosed
MP3 Audio Player Plugin
Updated November 27, 2023 at 7:49pm
3
Most recent comment from emma:Okay, thanks for getting back to me Max.
Desiree Lillis
Want to Add Comments to EpisodesClosed
MP3 Audio Player Plugin
Updated November 27, 2023 at 7:25pm
2
Most recent comment from Max:Hi there,Unfortunately, im not familiar with those kind of plugins im afraid, sorry.