Public Tickets
Catherine Ellis
Cannot upload purchased templates kitClosed
Troubleshooting the Theme
Updated August 28, 2023 at 7:48pm
4
Most recent comment from Max:Hi,from what I see, all the templates are there: https://catnjimmy.com/wp-admin/edit.php?post_type=elementor_library&tabs_group=libraryTo use and insert templates into the page builder, read this ar ...
Filippo
LyricsClosed
Troubleshooting the Theme
Updated August 28, 2023 at 3:55pm
8
Most recent comment from Alexandre Dubois:Hi, The issue was caused by the styling tab int the ttml file.
Ilia Slasten
Can't add regular price, sale price, sale flashClosed
MP3 Audio Player Plugin
Updated August 28, 2023 at 1:41pm
2
Most recent comment from Max:Hi,
Unfortunately, as much as I would love to help you, this feature is not possible with Sonaar at the moment.
On my end, I tagged this ticket as a feature request so that our development team can co ...
Steven
how to hide short descriptionClosed
MP3 Audio Player Plugin
Updated August 25, 2023 at 6:17pm
2
Most recent comment from Max:Its not possible the change the info icon for another icon im afraid
Will Lisil
Cancel SubscriptionClosed
General Help on the Theme
Updated August 24, 2023 at 6:32pm
3
Most recent comment from Max:Hi,The account and subscription has been cancelled. you wont be charged.
Alex
Shortcodes - Carousel and CoverflowClosed
MP3 Audio Player Plugin
Updated August 24, 2023 at 6:29pm
17
Most recent comment from Alex:Thank you very much! Looks great!
Jess
try to change a template (event.php) in child theme but doesn't work ^^Closed
Troubleshooting the Theme
Updated August 24, 2023 at 5:21pm
5
Most recent comment from Jess:Great, it works!Thank you for your help 🤗Kind regards,Jess
mayank
I need help in modification.Closed
MP3 Audio Player Plugin
Updated August 23, 2023 at 8:09pm
9
Most recent comment from Max:This is a new feature and we have not released it publicly yet. You would be one of the first to use it. See screenshot for the option we have in the new update that will be released next week: http ...
Alvaro Chicaiza
about metricsClosed
MP3 Audio Player Plugin
Updated August 23, 2023 at 7:43pm
2
Most recent comment from Max:Hi,Yes, we support Google Analytics with our pro addon.See documentation: https://sonaar.io/docs/use-google-analytics-to-track-audio-player-statistics/
Samantha Bliss
Social Media Side barClosed
General Help on the Theme
Updated August 23, 2023 at 1:31pm
3
Most recent comment from Max:Great!
Samantha Bliss
Events in ThemeClosed
General Help on the Theme
Updated August 23, 2023 at 1:30pm
2
Most recent comment from Max:Hi,you can disable the events here: https://drops.sonaar.io/i/h0JG1W
Samantha Bliss
Mobile view showing duplicate menuClosed
Troubleshooting the Theme
Updated August 23, 2023 at 9:41am
3
Most recent comment from Samantha Bliss:Thank you Max :-)
Amir Royale
Missing Playlists on WordPress WebsiteClosed
MP3 Audio Player Plugin
Updated August 22, 2023 at 7:07pm
8
Most recent comment from Max:I cant recall the name im afraid, sorry.for the slug, please go to wp-admin > mp3 player > settings > widget player and you can change the slug to 'album' here: https://drops.sonaar.io/i/go ...
Sandiso
How do we limit the number of plays to 2xClosed
MP3 Audio Player Plugin
Updated August 22, 2023 at 5:58pm
7
Most recent comment from Sandiso:Okay,Thanks,
Guy
Event filtering by categoryClosed
General Help on the Theme
Updated August 22, 2023 at 5:40pm
2
Most recent comment from Max:Hi,our custom filter dropdown only work with artist.If you want to filter the event using other type of fields, you will need to use a third party plugin such as JetEngine Smartfilters or Essential G ...