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Public Tickets

Guillaume Duration display noneClosed MP3 Audio Player Plugin   Updated December 5, 2023 at 9:23am   3 Most recent comment from Guillaume:Thank you Max for your reply. The Metadata option is not present in the "Button" version. It doesn't matter, I finally opted for the "Floated" presentation which is more suitable and where I was ... Richard Creating a subscription based audio streaming websiteClosed MP3 Audio Player Plugin   Updated December 4, 2023 at 4:35pm   4 Most recent comment from Max:Hello Richard,Unfortunately, we are not familiar with PWA and native mobile applications.Im sorry Michael Williams elementor widget not displaying on pageClosed MP3 Audio Player Plugin   Updated December 2, 2023 at 10:55pm   2 Most recent comment from Max:Hi Michael, I'm truly sorry to hear about the issues you're facing after updating our plugins. We understand how frustrating it can be when updates disrupt your site's functionality.  ... Eughine Dunnion Restoring a pageClosed General Help on the Theme   Updated December 1, 2023 at 3:36pm   26 Most recent comment from Alexandre Dubois:Exactly Horst I receive time out message during import of the demo dataClosed Troubleshooting the Theme   Updated November 30, 2023 at 7:28pm   16 Most recent comment from Horst:Hi Max, eding the php.ini settings solved my problems, i could now import the demo. Thank you Guillaume Share track functionClosed MP3 Audio Player Plugin   Updated November 30, 2023 at 10:16am   5 Most recent comment from Guillaume:Thank you Max for your reply, I'll see what I can do. Good and holy day, Tomas Import Player Templates fails even if I got the MP3 Audio Player ProClosed MP3 Audio Player Plugin   Updated November 29, 2023 at 9:16pm   2 Most recent comment from Max:Hello Tomas,Thank you for reaching out and sharing your thoughts. We appreciate your support in purchasing the MP3 Music Player Pro Version and the Audience – Elementor Templates Kit. We understand ... emma Updating pluginClosed MP3 Audio Player Plugin   Updated November 28, 2023 at 4:53pm   6 Most recent comment from emma:thanks so much!  Lucas Demo downloadClosed Get Started with the Theme   Updated November 28, 2023 at 4:01pm   2 Most recent comment from Max:Hi Lucas,is Iron Demo Importer plugin installed and activated? If not, go to WP-Admin > Appearance > Install PluginsIf it does not work, please provide me temporary access to your WP-Admin (WordPr ... emma notify subscribers when i upload new tracksClosed MP3 Audio Player Plugin   Updated November 27, 2023 at 7:49pm   3 Most recent comment from emma:Okay, thanks for getting back to me Max. Desiree Lillis Want to Add Comments to EpisodesClosed MP3 Audio Player Plugin   Updated November 27, 2023 at 7:25pm   2 Most recent comment from Max:Hi there,Unfortunately, im not familiar with those kind of plugins im afraid, sorry. Guillaume Size text in sticky playerClosed MP3 Audio Player Plugin   Updated November 26, 2023 at 8:33am   3 Most recent comment from Guillaume:Thanks a lot Max, it works perfectly with the 'px'.  For mobile, I had added this CSS that you shared with me. I'm sharing it below for those who need to change the size of the sticky ... Bui Son Request failed: Error code 524Closed Troubleshooting the Theme   Updated November 24, 2023 at 2:56pm   2 Most recent comment from Max:Could you please provide me temporary access to your WP-Admin (WordPress dashboard), I will gladly check the issue you have. To create an access: Log in to your WordPress website using your existin ... Quentin Sticky playerClosed MP3 Audio Player Plugin   Updated November 23, 2023 at 4:23pm   4 Most recent comment from Max:Yes maybe. I have never tried however. This would require some testing on all browsers + mobile devices so make sure that if you develop a custom code, you test on all devices. GertJan van Schuppen Changing url social media icons in menuClosed Troubleshooting the Theme   Updated November 22, 2023 at 6:29pm   4 Most recent comment from Alexandre Dubois:You are welcome