Public Tickets
yanjun
"Add Another Track" button doesn't workClosed
MP3 Audio Player Plugin
Updated October 6, 2023 at 7:01pm
4
Most recent comment from Max:Hi,
The issue is caused by your theme which use a very old open source library of fontIconPicker: https://github.com/micc83/fontIconPicker/tree/master
we use a newer version of this library with ne ...
Jim
Beat Store without installing templateClosed
MP3 Audio Player Plugin
Updated October 6, 2023 at 3:37pm
17
Most recent comment from Max:We cannot import only specific part of the audience template.However, you can import templates we offer in our MP3 Audio Player Pro's example page by going to wp-admin > mp3 player > import templ ...
Louie
LicensingClosed
MP3 Audio Player Plugin
Updated October 5, 2023 at 5:43pm
2
Most recent comment from Max:Correct, This product is a one-time fee and it also includes 1 year of updates and support. After 1 year, you will be able to renew for 1 additional year of update and support. If you don't want ...
Jim Van Zile
New 'X' logo to replace Twitter logoClosed
General Help on the Theme
Updated October 5, 2023 at 2:19pm
2
Most recent comment from Max:Hi,we will release a theme update as soon as possible for this.
Marcus
Customizing theme & shopping cartClosed
Troubleshooting the Theme
Updated October 5, 2023 at 1:30pm
6
Most recent comment from Alexandre Dubois:Hi Marcus,
It would be nice to have the option to update those independently.
You still can use custom css code.
Please go to wp-admin>theme options>custom css/js
And add those code in the cu ...
Kevin
is it possible to make a filter type audio list like artlist?Closed
MP3 Audio Player Plugin
Updated October 4, 2023 at 6:57am
12
Most recent comment from Kevin:Thanks MaxAppreciate for the response
Víctor Rodríguez
Audio stop when played on mobileClosed
MP3 Audio Player Plugin
Updated October 3, 2023 at 1:44pm
11
Most recent comment from Max:Hi,this option is not available for the button in version 4.8. However, we have added in version 4.9 which has not been released yet. We should release it probably next week.
Glenn
Demo Content Install failClosed
General Help on the Theme
Updated October 3, 2023 at 11:44am
8
Most recent comment from Max:@pace open a new private ticket for this please.
Jeremy Ryan
FavoritesClosed
MP3 Audio Player Plugin
Updated October 2, 2023 at 9:53pm
14
Most recent comment from Max:Great. If it works with that css code, you should be fine.
Fernando Bernall
I do not see the option for Dynamic Waveform Only synthetic and barClosed
MP3 Audio Player Plugin
Updated October 2, 2023 at 3:29pm
2
Most recent comment from Max:Hi,the dynamic waveform is disabled for Podcast because episodes are too heavy to generate the dynamic waveforms.
Abdelrahman
Play next audio automaticallyClosed
MP3 Audio Player Plugin
Updated October 2, 2023 at 3:25pm
6
Most recent comment from Max:Hi,Unfortunately, its technically not possible to play the next audio automatically when using ACF. The audio must be set in our own custom fields to have the next audio played automatically.
vakid
Sonaar Player issues with Safari (iOS)Closed
MP3 Audio Player Plugin
Updated September 29, 2023 at 3:33pm
2
Most recent comment from Max:Hi,Which iOS version are you using ?If you deactivate Animated Audio Spectrum, do you have the same issue ?
Jordan Steven Aguirre
"There has been a critical error on this website."Closed
MP3 Audio Player Plugin
Updated September 29, 2023 at 2:57pm
3
Most recent comment from Jordan Steven Aguirre:Ah that did the trick. All is updated and working now. Thanks you so much!
Corey
Google AnalyticsClosed
MP3 Audio Player Plugin
Updated September 28, 2023 at 1:03pm
2
Most recent comment from Max:Hi,im not familiar with Tag Manager I'm afraid. we have only tested with GA4
Anezka Minarikova
Issue with Track Playback on mobile deviceClosed
MP3 Audio Player Plugin
Updated September 27, 2023 at 6:09pm
6
Most recent comment from Anezka Minarikova:Wow! Thank you so much Max!