Public Tickets
Cash Perkins
call to action display issueClosed
Troubleshooting the Theme
Updated November 6, 2023 at 7:11pm
11
Most recent comment from Alexandre Dubois:Sorry for the wait, The issue is caused by a conflict betwen the Lazy load background image option and the ajax continuous player. We have to disable the lazyload option for now:
Shane Ivers
Feature RequestClosed
MP3 Audio Player Plugin
Updated November 6, 2023 at 4:13pm
2
Most recent comment from Alexandre Dubois:Hi Shane, You right this is something we should work on. I have add this task to our roadmap, but I can tell for now if it is something we will do soon.
Michele Paolino
Issue on firefoxClosed
MP3 Audio Player Plugin
Updated November 6, 2023 at 3:17pm
10
Most recent comment from Max:Hi,When I go here: https://test.michelepaolino.design/sis-archivio/ there is no player set on that page. Its an empty page: https://drops.sonaar.io/i/7a22zsWhen I go directly in a playlist post ho ...
tomi
Playlist cover image issue on postClosed
MP3 Audio Player Plugin
Updated November 6, 2023 at 1:58pm
2
Most recent comment from Max:Hi,the only way to add a playlist cover image is to edit the playlist post, and add the featured image. see screenshot https://drops.sonaar.io/i/3tDXJZ
Aram Mandossian
Critical ErrorClosed
MP3 Audio Player Plugin
Updated November 3, 2023 at 1:47pm
3
Most recent comment from Max:Great!
Aram Mandossian
Album cover art in player.Closed
MP3 Audio Player Plugin
Updated November 2, 2023 at 10:32pm
18
Most recent comment from Max:Yes
David Gravell
Can the player keep playing while browsing my website?Closed
MP3 Audio Player Plugin
Updated November 2, 2023 at 6:42pm
4
Most recent comment from Alexandre Dubois:You are welcome
Jan
Standart Intro ?Closed
MP3 Audio Player Plugin
Updated November 2, 2023 at 12:37am
2
Most recent comment from Max:Hi Jan,Yes, this is a new feature we have but it's not officially released yet. it's under beta.If you want to try, I can install you the beta.Here is some documentation about it if you wa ...
David
How to install player templatesClosed
MP3 Audio Player Plugin
Updated November 1, 2023 at 4:37pm
3
Most recent comment from David:This solved the import problem. Thank you.
tomi
MP3 Audio player plugin sonaarClosed
MP3 Audio Player Plugin
Updated November 1, 2023 at 3:32pm
2
Most recent comment from Max:Hello Tomi,thanks for reaching out,We do have a bulk playlist creation tool where you can select all your MP3 and create playlists/posts automatically. See screenshot: https://drops.sonaar.io/i/YDWc ...
Christian
Woocommerce Categorys not working - Theme problem?Closed
Troubleshooting the Theme
Updated November 1, 2023 at 8:48am
3
Most recent comment from Christian:Thx Max, found the solutionlProduct status was "draft". Changed them to public, and they were shown up in the categories.
Gavin
Audio not working on iphonesClosed
MP3 Audio Player Plugin
Updated October 31, 2023 at 2:28pm
3
Most recent comment from Gavin:Hey MaxAwesome, thanks for letting me know - we figured it must be something with the new IOS as we had multiple people saying that their player works, but they are on IOS13. Android was also fine. W ...
Michele Paolino
Blank pageClosed
MP3 Audio Player Plugin
Updated October 31, 2023 at 1:11am
4
Most recent comment from Max:Hi,This is the knowledge base we have about our JS:https://sonaar.io/docs/using-javascript-api/
Phil Watkins
Adding a plylistClosed
MP3 Audio Player Plugin
Updated October 30, 2023 at 2:13pm
2
Most recent comment from Alexandre Dubois:Hi Phil, Through the elementor editor you can almost drag a new player where you want. See here: https://drops.sonaar.io/v/tCzqwQIf you are talking about how to set a new playlist, you have to crea ...
Dennis van Putten
AdsClosed
MP3 Audio Player Plugin
Updated October 30, 2023 at 1:46pm
2
Most recent comment from Max:Hi,we dont have a specific feature for ads. However, you can create a new tracks in your playlist and add the ad as a track..Its the only way to do it at this time.