Public Tickets
Amir Royale
Missing Playlists on WordPress WebsiteClosed
MP3 Audio Player Plugin
Updated August 22, 2023 at 7:07pm
8
Most recent comment from Max:I cant recall the name im afraid, sorry.for the slug, please go to wp-admin > mp3 player > settings > widget player and you can change the slug to 'album' here: https://drops.sonaar.io/i/go ...
Sandiso
How do we limit the number of plays to 2xClosed
MP3 Audio Player Plugin
Updated August 22, 2023 at 5:58pm
7
Most recent comment from Sandiso:Okay,Thanks,
Guy
Event filtering by categoryClosed
General Help on the Theme
Updated August 22, 2023 at 5:40pm
2
Most recent comment from Max:Hi,our custom filter dropdown only work with artist.If you want to filter the event using other type of fields, you will need to use a third party plugin such as JetEngine Smartfilters or Essential G ...
Christoph
Mini Player for current playing titleClosed
MP3 Audio Player Plugin
Updated August 21, 2023 at 2:33pm
5
Most recent comment from Christoph:Hey Max,thank you for your fast reply. I played a bit around with the plugin and found a solution which is not what I envisioned but works. There are not many good audio plugins out there so thanks fo ...
Siyaq
my website not working on iphoneClosed
General Help on the Theme
Updated August 21, 2023 at 1:36pm
2
Most recent comment from Max:Hi,What error do you have exactly when you are using iPhone?Here, I cant reach the server when im using Safari on my Mac.It looks like a JavaScript conflict. Could you try something for me? Please de ...
Gary Stripling
Remove Player from FooterClosed
MP3 Audio Player Plugin
Updated August 18, 2023 at 10:27pm
3
Most recent comment from Gary Stripling:Thank-you sir!
jaskaran
Current playing audio url at current timeClosed
MP3 Audio Player Plugin
Updated August 18, 2023 at 7:09pm
8
Most recent comment from jaskaran:Great thanks!
Ebere
Tags and FIltersClosed
MP3 Audio Player Plugin
Updated August 18, 2023 at 5:05pm
8
Most recent comment from Ebere:Okay, Thank you!
Guy
Can't modify symphony headerClosed
Troubleshooting the Theme
Updated August 18, 2023 at 4:20pm
6
Most recent comment from Max:Maybe, im not familiar with vivid backup pluginits the first time i see this kind of issue.I recommend using a staging server and make it your prod server instead of migrating through a backup plugin. ...
Justin
timecode start & stop controlClosed
MP3 Audio Player Plugin
Updated August 18, 2023 at 3:03pm
2
Most recent comment from Max:Hi,
Unfortunately, as much as I would love to help you, this feature is not possible with Sonaar at the moment.
On my end, I tagged this ticket as a feature request so that our development team can co ...
Jeremy Ryan
Shortcode Artwork SizeClosed
MP3 Audio Player Plugin
Updated August 17, 2023 at 8:28pm
3
Most recent comment from Jeremy Ryan:I appreciate your excellent customer support & I will definitely remember the "Sonaar Customization Services" for any future customization needs. Thank you very much!
Isaac
certain buttons and header not respondingClosed
Troubleshooting the Theme
Updated August 17, 2023 at 6:12pm
10
Most recent comment from Max:You are welcome
Steve Law
problem with sliderClosed
Troubleshooting the Theme
Updated August 17, 2023 at 11:39am
2
Most recent comment from Max:Could you please provide me temporary access to your WP-Admin (WordPress dashboard), I will gladly check the issue you have.
To create an access:
Log in to your WordPress website using your existin ...
uohnit
urgent- home page playlist no longer showsClosed
MP3 Audio Player Plugin
Updated August 16, 2023 at 8:16pm
3
Most recent comment from uohnit:Hey Max,the problem was a conflict with Membership Pro update...thanks so much for being there!i hope to see you at our international launch, and certainly anything we can do to help you, count on it. ...
nitay
bugs in pluginClosed
MP3 Audio Player Plugin
Updated August 16, 2023 at 8:09pm
2
Most recent comment from Max:Hi,Could you please provide me temporary access to your WP-Admin (WordPress dashboard), I will gladly check the issue you have.
To create an access:
Log in to your WordPress website using your exis ...