Public Tickets
Ebere
Tags and FIltersClosed
MP3 Audio Player Plugin
Updated August 18, 2023 at 5:05pm
8
Most recent comment from Ebere:Okay, Thank you!
Guy
Can't modify symphony headerClosed
Troubleshooting the Theme
Updated August 18, 2023 at 4:20pm
6
Most recent comment from Max:Maybe, im not familiar with vivid backup pluginits the first time i see this kind of issue.I recommend using a staging server and make it your prod server instead of migrating through a backup plugin. ...
Justin
timecode start & stop controlClosed
MP3 Audio Player Plugin
Updated August 18, 2023 at 3:03pm
2
Most recent comment from Max:Hi,
Unfortunately, as much as I would love to help you, this feature is not possible with Sonaar at the moment.
On my end, I tagged this ticket as a feature request so that our development team can co ...
Jeremy Ryan
Shortcode Artwork SizeClosed
MP3 Audio Player Plugin
Updated August 17, 2023 at 8:28pm
3
Most recent comment from Jeremy Ryan:I appreciate your excellent customer support & I will definitely remember the "Sonaar Customization Services" for any future customization needs. Thank you very much!
Isaac
certain buttons and header not respondingClosed
Troubleshooting the Theme
Updated August 17, 2023 at 6:12pm
10
Most recent comment from Max:You are welcome
Steve Law
problem with sliderClosed
Troubleshooting the Theme
Updated August 17, 2023 at 11:39am
2
Most recent comment from Max:Could you please provide me temporary access to your WP-Admin (WordPress dashboard), I will gladly check the issue you have.
To create an access:
Log in to your WordPress website using your existin ...
uohnit
urgent- home page playlist no longer showsClosed
MP3 Audio Player Plugin
Updated August 16, 2023 at 8:16pm
3
Most recent comment from uohnit:Hey Max,the problem was a conflict with Membership Pro update...thanks so much for being there!i hope to see you at our international launch, and certainly anything we can do to help you, count on it. ...
nitay
bugs in pluginClosed
MP3 Audio Player Plugin
Updated August 16, 2023 at 8:09pm
2
Most recent comment from Max:Hi,Could you please provide me temporary access to your WP-Admin (WordPress dashboard), I will gladly check the issue you have.
To create an access:
Log in to your WordPress website using your exis ...
zeke woollett
Can't change video backgroundClosed
General Help on the Theme
Updated August 16, 2023 at 2:16am
6
Most recent comment from zeke woollett:mine is very different looking - but this helps - thank you!
Mike
Music player at the bottom onlyClosed
MP3 Audio Player Plugin
Updated August 15, 2023 at 7:05pm
4
Most recent comment from Max:Can you send me a screenshot of the setting and screenshot of the frontend where you don't see the setting applied ?
Jörg
Display Player under Windows XPClosed
MP3 Audio Player Plugin
Updated August 15, 2023 at 2:08pm
5
Most recent comment from Jörg:Thank you.
Jeremy Ryan
Feature Request: Tracklist OrderClosed
MP3 Audio Player Plugin
Updated August 15, 2023 at 1:56am
3
Most recent comment from Jeremy Ryan:Hi Max. Thanks for the tip... I never noticed those little up/down arrows! That is very useful. Additionally, it would be really great if visitors could re-arrage the order of their "Favorites ...
Oscar
Bulk DealsClosed
General Help on the Theme
Updated August 14, 2023 at 6:48pm
2
Most recent comment from Max:Hi Oscar,Im not familiar with this kind of promotion and I don't know any plugins for this. I recommend you look in the WooCommerce forums and facebook groups, in order to assist you with this.
Jon Jackson
Template accessClosed
MP3 Audio Player Plugin
Updated August 14, 2023 at 6:43pm
2
Most recent comment from Max:Sure. Something like this: https://drops.sonaar.io/i/OMZO7Z ? It should works.See demo: https://templates.sonaar.io/audience/
Gary Stripling
Missing Demo PageClosed
General Help on the Theme
Updated August 14, 2023 at 6:27pm
2
Most recent comment from Max:1) You can download the extra template here: https://assets.sonaar.io/extra-templates/music-player_unlimited-styles.zip2) Import it in Elementor by going to Templates >Import Templates3) Edit the tem ...