Public Tickets
Oscar
Product page issueClosed
General Help on the Theme
Updated July 31, 2023 at 9:59am
2
Most recent comment from Oscar:all right i found how to do it
Oscar
woocommerce and elementor pro conflictClosed
Get Started with the Theme
Updated July 30, 2023 at 11:31pm
2
Most recent comment from Max:Could you please provide me temporary access to your WP-Admin (WordPress dashboard), I will gladly check the issue you have.
To create an access:
Log in to your WordPress website using your existin ...
Anthony
Visual Composer versionClosed
Get Started with the Theme
Updated July 29, 2023 at 1:47pm
3
Most recent comment from Anthony:Hi ! You're right, I have to learn Elementor and drop WPBakery ^^Thanks a lot for your answer !
Aurelien
Sticky Player Settings not updated with Bounce optionsClosed
MP3 Audio Player Plugin
Updated July 28, 2023 at 1:28pm
2
Most recent comment from Max:Hello Aurelien,Thanks for notifying us.We will check this and will fix it in a future plugin update.
Sena Gbordzoe
Double Menu on off canvas- MobileClosed
General Help on the Theme
Updated July 28, 2023 at 3:14am
2
Most recent comment from Max:Hi,
Edit the nav menu element, and you have the option to merge (or not) two menu. See screenshot: https://drops.sonaar.io/i/K9b9KO
Ariful
PlaylistClosed
MP3 Audio Player Plugin
Updated July 27, 2023 at 11:42pm
4
Most recent comment from Max:Max input var should be set at 6000, not 3000
Anton R. Tajanlangit
Audio tracks limit?Closed
MP3 Audio Player Plugin
Updated July 27, 2023 at 10:27pm
4
Most recent comment from Ariful:display_errors = Offmax_execution_time = 120max_input_time = 120max_input_vars = 6000memory_limit = 512Mpost_max_size = 516Msession.gc_maxlifetime = 1440session.save_path = "/var/cpanel/php/sessions/e ...
Marco
Favorite buttonClosed
MP3 Audio Player Plugin
Updated July 27, 2023 at 7:33pm
30
Most recent comment from Alexandre Dubois:Hi Marco,
You are right, the responsive column width doesn't work. We will remove the icon here. It should not be there.
You should be able to set the column width effectively without the respons ...
Benny Calloway
Audio Player not song not matching woocommerce productClosed
MP3 Audio Player Plugin
Updated July 27, 2023 at 2:29pm
13
Most recent comment from Benny Calloway:ok thanks again..
Johnny Burke
Faq page not displaying correctlyClosed
Troubleshooting the Theme
Updated July 26, 2023 at 3:58pm
4
Most recent comment from Max:Google's Preview will always take the first image displayed in your page.In your case, you have this image set here: https://drops.sonaar.io/i/kHfXxz
gianlucaper
page shopClosed
Troubleshooting the Theme
Updated July 26, 2023 at 2:39pm
24
Most recent comment from gianlucaper:Weird...but it's not a big problem, we can close the ticket. thanks so much!
Robert
Track Excerpt - From : To time sequence ?Closed
MP3 Audio Player Plugin
Updated July 26, 2023 at 6:30am
5
Most recent comment from Robert:Thanks for considering it as a feature request.
Hardik Purohit
not found licence key for demo importClosed
Troubleshooting the Theme
Updated July 26, 2023 at 4:05am
6
Most recent comment from Hardik Purohit:thanks a lot
Isaac
configuring social iconsClosed
General Help on the Theme
Updated July 26, 2023 at 12:52am
2
Most recent comment from Isaac:Please close, i found it. Thanks!
Steven
about Lyrics/Karaoke file (.ttml)Closed
MP3 Audio Player Plugin
Updated July 24, 2023 at 2:36pm
2
Most recent comment from Alexandre Dubois:Hi Steven, Yes this option should work. May I have a login credential to the wp-admin and the url where the karaoke mode should be visible?