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Public Tickets

Oscar Product page issueClosed General Help on the Theme   Updated July 31, 2023 at 9:59am   2 Most recent comment from Oscar:all right i found how to do it  Oscar woocommerce and elementor pro conflictClosed Get Started with the Theme   Updated July 30, 2023 at 11:31pm   2 Most recent comment from Max:Could you please provide me temporary access to your WP-Admin (WordPress dashboard), I will gladly check the issue you have. To create an access: Log in to your WordPress website using your existin ... Anthony Visual Composer versionClosed Get Started with the Theme   Updated July 29, 2023 at 1:47pm   3 Most recent comment from Anthony:Hi ! You're right, I have to learn Elementor and drop WPBakery ^^Thanks a lot for your answer ! Aurelien Sticky Player Settings not updated with Bounce optionsClosed MP3 Audio Player Plugin   Updated July 28, 2023 at 1:28pm   2 Most recent comment from Max:Hello Aurelien,Thanks for notifying us.We will check this and will fix it in a future plugin update. Sena Gbordzoe Double Menu on off canvas- MobileClosed General Help on the Theme   Updated July 28, 2023 at 3:14am   2 Most recent comment from Max:Hi,  Edit the nav menu element, and you have the option to merge (or not) two menu. See screenshot: https://drops.sonaar.io/i/K9b9KO Ariful PlaylistClosed MP3 Audio Player Plugin   Updated July 27, 2023 at 11:42pm   4 Most recent comment from Max:Max input var should be set at 6000, not 3000 Anton R. Tajanlangit Audio tracks limit?Closed MP3 Audio Player Plugin   Updated July 27, 2023 at 10:27pm   4 Most recent comment from Ariful:display_errors = Offmax_execution_time = 120max_input_time = 120max_input_vars = 6000memory_limit = 512Mpost_max_size = 516Msession.gc_maxlifetime = 1440session.save_path = "/var/cpanel/php/sessions/e ... Marco Favorite buttonClosed MP3 Audio Player Plugin   Updated July 27, 2023 at 7:33pm   30 Most recent comment from Alexandre Dubois:Hi Marco, You are right, the responsive column width doesn't work. We will remove the icon here. It should not be there. You should be able to set the column width effectively without the respons ... Benny Calloway Audio Player not song not matching woocommerce productClosed MP3 Audio Player Plugin   Updated July 27, 2023 at 2:29pm   13 Most recent comment from Benny Calloway:ok thanks again..  Johnny Burke Faq page not displaying correctlyClosed Troubleshooting the Theme   Updated July 26, 2023 at 3:58pm   4 Most recent comment from Max:Google's Preview will always take the first image displayed in your page.In your case, you have this image set here: https://drops.sonaar.io/i/kHfXxz gianlucaper page shopClosed Troubleshooting the Theme   Updated July 26, 2023 at 2:39pm   24 Most recent comment from gianlucaper:Weird...but it's not a big problem, we can close the ticket. thanks so much! Robert Track Excerpt - From : To time sequence ?Closed MP3 Audio Player Plugin   Updated July 26, 2023 at 6:30am   5 Most recent comment from Robert:Thanks for considering it as a feature request. Hardik Purohit not found licence key for demo importClosed Troubleshooting the Theme   Updated July 26, 2023 at 4:05am   6 Most recent comment from Hardik Purohit:thanks a lot Isaac configuring social iconsClosed General Help on the Theme   Updated July 26, 2023 at 12:52am   2 Most recent comment from Isaac:Please close, i found it. Thanks! Steven about Lyrics/Karaoke file (.ttml)Closed MP3 Audio Player Plugin   Updated July 24, 2023 at 2:36pm   2 Most recent comment from Alexandre Dubois:Hi Steven, Yes this option should work. May I have a login credential to the wp-admin and the url where the karaoke mode should be visible?