Public Tickets
Daniel
Reports track user listening?Closed
MP3 Audio Player Plugin
Updated June 2, 2023 at 4:22pm
2
Most recent comment from Max:Hi, The statistic about the users will be the one provided by Google Analytics. More info here https://support.google.com/analytics/answer/6339208?hl=en#zippy=%2Cin-this-article
Adeviye
on pro version wp login problamClosed
MP3 Audio Player Plugin
Updated June 2, 2023 at 2:18pm
2
Most recent comment from Max:Hi,we have replied you on Facebook messenger.
James
Playlist postsClosed
MP3 Audio Player Plugin
Updated June 1, 2023 at 5:28pm
10
Most recent comment from James:Thanks for the guidance Max. We can close the ticket. Best,Jim
Cameron
Changing to color of the Preview License buttonClosed
Troubleshooting the Theme
Updated June 1, 2023 at 2:41pm
3
Most recent comment from Max:Great Cameron !If you have additional questions. let me know
Access Lab
Template for podcast episodeClosed
MP3 Audio Player Plugin
Updated June 1, 2023 at 1:45pm
7
Most recent comment from Alexandre Dubois:Hi, 1) You can change the heading through the shortcode setting. Please try this. Go to wp-admin>mp3 player>settings>widget player>single post settingAnd enable the "Use Advanced Player Shortcode f ...
Quentin
Podcast Player Settings Number of PodcastClosed
General Help on the Theme
Updated May 31, 2023 at 6:29pm
4
Most recent comment from Quentin:I found a solution for the client, he goes to the list of podcasts, he retrieves ID and modifies it in the select for old Podcasts that would not go up in the list, that suits him thank you
Mark Hinson
Player with SearchClosed
General Help on the Theme
Updated May 29, 2023 at 6:18pm
4
Most recent comment from Max:HiSpotify and SoundCloud licensing agreements to restrict the playback of its tracks on other audio players, including third-party web players like MP3 Audio Player Pro.
They want to maintain control ...
rickstephenrick May
image formatClosed
MP3 Audio Player Plugin
Updated May 29, 2023 at 4:18pm
2
Most recent comment from Max:Hi,its recommend you upload square image in JPG format 600px x 600px.png files are very heavy because its not a compressed format.
Arthur
Mp3 Audio Player WidgetClosed
MP3 Audio Player Plugin
Updated May 27, 2023 at 5:44pm
5
Most recent comment from Max:Hi, Perhaps I recommend you to hire a freelance developer than a web agency(like us). Our hourly rate is $80 while you can find freelancer for about $20 to $30/hour.
CoolKay
pre-purchase questionsClosed
MP3 Audio Player Plugin
Updated May 26, 2023 at 5:14pm
4
Most recent comment from Max:Yes you can do everything you asked. For Woocommerce, you will need the mp3 audio player pro business plan which include full wc support, search and custom filters.
Darran
Stopped workingClosed
MP3 Audio Player Plugin
Updated May 26, 2023 at 2:30pm
2
Most recent comment from Max:I can't seem to be able to reproduce on my computer. I can play the track on your homepage. see screenshot https://drops.sonaar.io/i/yTnZFD Could you please elaborate on the steps to reproduce ...
Lukas
Naming BugClosed
MP3 Audio Player Plugin
Updated May 25, 2023 at 5:28pm
6
Most recent comment from Alexandre Dubois:You are welcome
Arthur
Mini Player in WidgetClosed
MP3 Audio Player Plugin
Updated May 25, 2023 at 3:40pm
3
Most recent comment from Arthur:Thank so much again Max. Fixed all here. Many blessings.
Rene
Essential grid not showingClosed
Troubleshooting the Theme
Updated May 24, 2023 at 2:09pm
9
Most recent comment from Max:Hi,1) This is only possible with the MP3 Audio Player Pro. If you use MP3 Audio Elementor Pro, you will need to recreate your playlist into MP3 Audio Player Pro's Playlist instead of using t ...
Emiliano Braulio
Parallax grid orderClosed
General Help on the Theme
Updated May 24, 2023 at 1:39pm
2
Most recent comment from Alexandre Dubois:Hi, The parallax grid sort playlist by publishing date. The only way to change the order is to change playlist posts publishing date. I think you can also use a third part plugin to change post order ...