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Public Tickets

Matthew Disabling plugin on mobileClosed MP3 Audio Player Plugin   Updated July 23, 2023 at 1:06pm   4 Most recent comment from Max:Unfortunately I have not tested this solution at all, feel free to modify the theme files as you wish, but this type of customization is beyond the scope of our free support I'm afraid. Myles Using Music and Podcast Website TypesClosed MP3 Audio Player Plugin   Updated July 23, 2023 at 1:03pm   2 Most recent comment from Max:Hi,the Website Type options (music, podcast, radio), are only used for admin to see the labels in the dashboard renamed according to the type of website he is building. If you want to create a music a ... Tako van Gaalen Remove the sticky social icons on homepageClosed Get Started with the Theme   Updated July 21, 2023 at 7:45pm   5 Most recent comment from Tako van Gaalen:That worked. Thank you! Lukas Move mouse to see Play ButtonClosed MP3 Audio Player Plugin   Updated July 20, 2023 at 8:20am   7 Most recent comment from Lukas:Yeah, strange. Again. Thanks for helping out again. Very fast as always :)  Julian Display time on mobile playerClosed MP3 Audio Player Plugin   Updated July 19, 2023 at 1:08pm   2 Most recent comment from Max:Hi,  Unfortunately, as much as I would love to help you, this feature is not possible with Sonaar at the moment. On my end, I tagged this ticket as a feature request so that our development team can ... hugo dewasmes artist grid / alphabetical orderClosed General Help on the Theme   Updated July 18, 2023 at 11:08pm   3 Most recent comment from hugo dewasmes:Thanks Max... I'll try this order but I'm not sure it's possible... Michael Ghelfi Weird titles and no buy buttonClosed Troubleshooting the Theme   Updated July 17, 2023 at 5:33pm   11 Most recent comment from Michael Ghelfi:Thank you, we will try. Jeff Songs missing from mp3 playerClosed MP3 Audio Player Plugin   Updated July 17, 2023 at 1:59pm   2 Most recent comment from Max:Hello Jeff,please read this article: https://sonaar.ticksy.com//ticket/3137000/ Rodrigo Problem with Continuous Player when switching between icecast stream and audio fileClosed MP3 Audio Player Plugin   Updated July 17, 2023 at 1:52pm   5 Most recent comment from Alexandre Dubois:Hi Rodrigo, Sorry for the wait, we dont work during weekend. And thanks for all the investigation you did. The load sonaar scripts on every pages is usefull when we want to call the sticky player wit ... Fausto Caceres sticky player / radio streamClosed MP3 Audio Player Plugin   Updated July 15, 2023 at 11:52pm   3 Most recent comment from Fausto Caceres:I see. Thank you. I will try that. HAMILTON How Can I add my Radio URL Streaming in Player SonaarClosed MP3 Audio Player Plugin   Updated July 14, 2023 at 8:18pm   6 Most recent comment from Alexandre Dubois:Hi Hamilton, Please update first Sonaar MP3 Player and Sonaar MP3 Player Pro. Hollow Removing a section of the lightboxClosed MP3 Audio Player Plugin   Updated July 14, 2023 at 2:21pm   2 Most recent comment from Max:Hi,The only way is to do this with custom CSS. Please note that providing custom CSS to customize your website is beyond the scope of our free support. For this, we have a customization service that ... Emil Vettainen sticky bar - mobileClosed MP3 Audio Player Plugin   Updated July 13, 2023 at 8:16pm   2 Most recent comment from Max:Unfortunately, the sticky bar on desktop is designed to display much more info than a mobile display. If you want to have the exact same view, you will need to use custom CSS which we is beyond the s ... Víctor Rodríguez player not working with external sourceClosed MP3 Audio Player Plugin   Updated July 13, 2023 at 3:35pm   29 Most recent comment from Max:Im closing this ticket since its a duplication of https://sonaar.ticksy.com/ticket/3412203/this will prevent duplication and confusion. Please reply on the other ticket. Nico Larisch PRO Lifetime How to upload 3 Songs over the CSV importer for only one playlistClosed MP3 Audio Player Plugin   Updated July 13, 2023 at 2:46pm   6 Most recent comment from Alexandre Dubois:Hi Nico, Can you please provide the CSV file you are using. The one you have shared with me has a different playlist_name on every lines.