Public Tickets
Giorgos
Help with editingClosed
General Help on the Theme
Updated January 20, 2023 at 3:33pm
6
Most recent comment from Alexandre Dubois:You are welcome
Wendy Hunt
No player in Firefox or SafariClosed
Troubleshooting the Theme
Updated January 20, 2023 at 1:29am
3
Most recent comment from Wendy Hunt:I turned off all of the plugins and turned them back on one at a time - and it worked. None of them triggered the problem. I'm not sure what that is - but it's good now.
yanjun
Activate the local development siteClosed
MP3 Audio Player Plugin
Updated January 19, 2023 at 8:40pm
5
Most recent comment from yanjun:Thank you very much!
Julian
Bulk import of tracks to playlistsClosed
MP3 Audio Player Plugin
Updated January 19, 2023 at 5:06pm
6
Most recent comment from Max:You can find them by inspecting the field. see screenshots: https://drops.sonaar.io/i/E9TJFf
DAVID
slider revolutionClosed
Troubleshooting the Theme
Updated January 19, 2023 at 4:50pm
2
Most recent comment from Max:Hi, If you have issues with plugin activations or updates, please read below:
Plugin updates:
Like any premium themes on the market, the premium plugins that come with the theme cannot be automatical ...
rickstephenrick May
stay the courseClosed
MP3 Audio Player Plugin
Updated January 19, 2023 at 2:56pm
2
Most recent comment from Max:Thank you Ricky! I highly appreciate your message.Have a great day and keep rocking !
Mohini
new columnClosed
General Help on the Theme
Updated January 18, 2023 at 9:20pm
2
Most recent comment from Alexandre Dubois:Hi Mohini, We are using wordpress native blog post as news post. Go to wp-admin>blogto manage posts
Rob
impossible to change track orderClosed
MP3 Audio Player Plugin
Updated January 18, 2023 at 3:15pm
10
Most recent comment from Max:Hi,If it works when all plugins are deactivate, perhaps there is one of your plugin that cause the issue. Please deactivate them all and activate plugin one by one to see which plugin cause the issue.
joly
pluginClosed
Troubleshooting the Theme
Updated January 18, 2023 at 2:51pm
2
Most recent comment from Max:Hi,Im not familiar with any cookies or privacy policy plugin im afraid...You may check on Google what plugins are best to manage cookies/privacy policies. There are tons of them
Julian
Dynamic ACF for audio hosted offsiteClosed
MP3 Audio Player Plugin
Updated January 18, 2023 at 2:42pm
4
Most recent comment from Max:Hi,Im wondering where did you take that shortcode attribute: srmp3_cf_audio_title ? this is not a valid attribute for the audio player. its used for the tracklist columns.Unfortunately, we cannot get ...
Andrew Jubinsky
license not loadingClosed
Troubleshooting the Theme
Updated January 18, 2023 at 2:36pm
4
Most recent comment from Max:Great!
Kimuk
Too slow demo content installationClosed
Get Started with the Theme
Updated January 17, 2023 at 5:09pm
3
Most recent comment from Kimuk:Finally it worked!! thank you
Andrew
Setting max height or max visible tracks in listrackClosed
MP3 Audio Player Plugin
Updated January 16, 2023 at 7:41pm
7
Most recent comment from Max:You are welcome
joly
mp3Closed
MP3 Audio Player Plugin
Updated January 16, 2023 at 2:55pm
6
Most recent comment from Max:From what I see in your account, you have bought the Sonaar's Beats WordPress Theme and the 100+ Elementor Templates Addon kitYou need to buy the MP3 Audio Player Pro if you wish to use our MP3 ...
Julian
ACF shortcode within Sonaar shortcodeClosed
MP3 Audio Player Plugin
Updated January 16, 2023 at 2:49pm
2
Most recent comment from Max:Hi,you cannot put a shortcode into another shortcode.The part that breaks our shortcode is "[acf field='tas_related_playlists_acf_tas_related_playlist_standard_acf']"Instead, you should be u ...