Public Tickets
Raul Vence
Stats and reportsClosed
MP3 Audio Player Plugin
Updated March 15, 2023 at 5:25pm
3
Most recent comment from Max:Hi,Sorry for the wait. See this updated documentation on how to track events with the new GA4: https://sonaar.io/docs/use-google-analytics-to-track-audio-player-statistics/
Ling Messer
error message showing on pageClosed
General Help on the Theme
Updated December 14, 2022 at 5:13pm
4
Most recent comment from Max:No, the MP3 Audio Player PRO ADDON is version 3.3.Please update it to 4.1.2
Antonio Tortorello
TranslationClosed
MP3 Audio Player Plugin
Updated December 14, 2022 at 2:31pm
6
Most recent comment from Alexandre Dubois:You are welcome
rickstephenrick May
call to acction buttonsClosed
MP3 Audio Player Plugin
Updated December 14, 2022 at 2:26pm
2
Most recent comment from Max:Hi,Thanks for reaching out.We have all these icons available: https://d.pr/i/zgr7Tt
Ron
adding songs to a playlistClosed
MP3 Audio Player Plugin
Updated December 13, 2022 at 10:09pm
2
Most recent comment from Max:Hi,Please refer to this ticket https://sonaar.ticksy.com//ticket/3137000/
Jon
<span class="srp_trackartist"> showing up in track titleClosed
MP3 Audio Player Plugin
Updated December 13, 2022 at 8:51pm
4
Most recent comment from Max:Hi, This will be fixed in the next plugin update that we should release today or tomorrow. Stay tuned.
Ron
mp3 audio player proClosed
MP3 Audio Player Plugin
Updated December 13, 2022 at 6:32pm
5
Most recent comment from Max:Hi Ron,Im sorry for the issue you are having. From what I understand, you got it installed now.Please understand that it might be a bit difficult for me to give you the right direction to a solution ...
Ellie
AccessibilityClosed
MP3 Audio Player Plugin
Updated December 13, 2022 at 3:47pm
2
Most recent comment from Max:Hi,We have not developped specific feature for this yet I'm afraid.
On my end, I tagged this ticket as a feature request so that our development team can consider this option, but this doesn' ...
Bui Son
Fix Border radius Woocommerce Product Over the image.Closed
MP3 Audio Player Plugin
Updated December 10, 2022 at 12:49pm
6
Most recent comment from Max:Hi,Check with your hosting provider
Cochise Genet
Parse errorClosed
MP3 Audio Player Plugin
Updated December 10, 2022 at 3:12am
4
Most recent comment from Max:Nevermind, Ive managed to fix it Enjoy
Ty Vaughn
License AgreementClosed
General Help on the Theme
Updated December 9, 2022 at 9:40pm
2
Most recent comment from Max:you cannot upload your own license agreement, but you can set everything by editing the license here: https://d.pr/i/TMa9CL
Guillaume
Audios FilterClosed
MP3 Audio Player Plugin
Updated December 8, 2022 at 10:23pm
10
Most recent comment from Guillaume:Hello Max,I just upgraded to the business plan to have access to the new features of Sonaar Pro. 1) Do I have to re-download the two ZIP files? (see picture)
2) What is the step after the payment? B ...
Ty Vaughn
Front Page SectionClosed
General Help on the Theme
Updated December 8, 2022 at 6:24pm
8
Most recent comment from Max:go to wp-admin > theme options > Custom CSS
Cochise Genet
Search engine/Custom Fields, TagsClosed
MP3 Audio Player Plugin
Updated December 8, 2022 at 4:52pm
15
Most recent comment from Max:No problem !In the future plugin update (4.1), you wont have to hide columns...all ACF values you've set for your post will automatically be filterable/searchable
Ty Vaughn
player- "Sorry no results" & file choiceClosed
MP3 Audio Player Plugin
Updated December 7, 2022 at 9:27pm
4
Most recent comment from Max:No its not.MP3 Audio Player by Sonaar is version 4.0but MP3 Audio Player Pro Addon by Sonaar is version 3.6.Please read this article about how to update MP3 Audio Player Pro.