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Public Tickets

Matt license pop up interfering with other pluginClosed MP3 Audio Player Plugin   Updated December 14, 2022 at 6:48pm   14 Most recent comment from Matt:Hi,Alright thanks again, Max! Raul Vence Stats and reportsClosed MP3 Audio Player Plugin   Updated March 15, 2023 at 5:25pm   3 Most recent comment from Max:Hi,Sorry for the wait. See this updated documentation on how to track events with the new GA4: https://sonaar.io/docs/use-google-analytics-to-track-audio-player-statistics/ Ling Messer error message showing on pageClosed General Help on the Theme   Updated December 14, 2022 at 5:13pm   4 Most recent comment from Max:No, the MP3 Audio Player PRO ADDON is version 3.3.Please update it to 4.1.2 Antonio Tortorello TranslationClosed MP3 Audio Player Plugin   Updated December 14, 2022 at 2:31pm   6 Most recent comment from Alexandre Dubois:You are welcome rickstephenrick May call to acction buttonsClosed MP3 Audio Player Plugin   Updated December 14, 2022 at 2:26pm   2 Most recent comment from Max:Hi,Thanks for reaching out.We have all these icons available: https://d.pr/i/zgr7Tt Ron adding songs to a playlistClosed MP3 Audio Player Plugin   Updated December 13, 2022 at 10:09pm   2 Most recent comment from Max:Hi,Please refer to this ticket https://sonaar.ticksy.com//ticket/3137000/ Jon <span class="srp_trackartist"> showing up in track titleClosed MP3 Audio Player Plugin   Updated December 13, 2022 at 8:51pm   4 Most recent comment from Max:Hi, This will be fixed in the next plugin update that we should release today or tomorrow. Stay tuned.  Ron mp3 audio player proClosed MP3 Audio Player Plugin   Updated December 13, 2022 at 6:32pm   5 Most recent comment from Max:Hi Ron,Im sorry for the issue you are having. From what I understand, you got it installed now.Please understand that it might be a bit difficult for me to give you the right direction to a solution ... Ellie AccessibilityClosed MP3 Audio Player Plugin   Updated December 13, 2022 at 3:47pm   2 Most recent comment from Max:Hi,We have not developped specific feature for this yet I'm afraid. On my end, I tagged this ticket as a feature request so that our development team can consider this option, but this doesn' ... Bui Son Fix Border radius Woocommerce Product Over the image.Closed MP3 Audio Player Plugin   Updated December 10, 2022 at 12:49pm   6 Most recent comment from Max:Hi,Check with your hosting provider  Cochise Genet Parse errorClosed MP3 Audio Player Plugin   Updated December 10, 2022 at 3:12am   4 Most recent comment from Max:Nevermind, Ive managed to fix it Enjoy Ty Vaughn License AgreementClosed General Help on the Theme   Updated December 9, 2022 at 9:40pm   2 Most recent comment from Max:you cannot upload your own license agreement, but you can set everything by editing the license here: https://d.pr/i/TMa9CL Guillaume Audios FilterClosed MP3 Audio Player Plugin   Updated December 8, 2022 at 10:23pm   10 Most recent comment from Guillaume:Hello Max,I just upgraded to the business plan to have access to the new features of Sonaar Pro.  1) Do I have to re-download the two ZIP files? (see picture) 2) What is the step after the payment? B ... Ty Vaughn Front Page SectionClosed General Help on the Theme   Updated December 8, 2022 at 6:24pm   8 Most recent comment from Max:go to wp-admin > theme options > Custom CSS Cochise Genet Search engine/Custom Fields, TagsClosed MP3 Audio Player Plugin   Updated December 8, 2022 at 4:52pm   15 Most recent comment from Max:No problem !In the future plugin update (4.1), you wont have to hide columns...all ACF values you've set for your post will automatically be filterable/searchable