Public Tickets
Gavin
Player issues after update (scroll, css, thumbnails)Closed
MP3 Audio Player Plugin
Updated December 18, 2022 at 2:27am
3
Most recent comment from Gavin:Hi Max,It was. I re-installed a backup and updated again and it seems to be working as expected now.Thanks
Diego Segatto
RTL text and mixed languagesClosed
General Help on the Theme
Updated December 16, 2022 at 7:03pm
4
Most recent comment from Alexandre Dubois:You are welcome
Diego Segatto
editing featuresClosed
General Help on the Theme
Updated December 16, 2022 at 7:01pm
3
Most recent comment from Diego Segatto:Thank you!
Manuel
Sonaar Symphony theme not working on Chrome & firefoxClosed
Troubleshooting the Theme
Updated December 16, 2022 at 2:21pm
4
Most recent comment from Max:Hi,the image background on this section refer to a file that is hosted on another staging site. see screenshot: https://d.pr/i/Na6p8Pplease reupload the image, and set the background image to point t ...
Mark Simkiss
Back Nav stops continuous playClosed
MP3 Audio Player Plugin
Updated December 15, 2022 at 8:52pm
9
Most recent comment from Alexandre Dubois:You are welcome
Flo
Widget Container DivClosed
Get Started with the Theme
Updated December 15, 2022 at 6:01pm
2
Most recent comment from Alexandre Dubois:Hi Flo, Go to wp-admin>header and footerAnd edit the header whit elementor. You will be able to edit the social mediahttps://d.pr/i/xBY7Oi
Eric
Transparent background not workingClosed
Troubleshooting the Theme
Updated December 15, 2022 at 2:26pm
4
Most recent comment from Alexandre Dubois:You are welcome
Matt
license pop up interfering with other pluginClosed
MP3 Audio Player Plugin
Updated December 14, 2022 at 6:48pm
14
Most recent comment from Matt:Hi,Alright thanks again, Max!
Raul Vence
Stats and reportsClosed
MP3 Audio Player Plugin
Updated March 15, 2023 at 5:25pm
3
Most recent comment from Max:Hi,Sorry for the wait. See this updated documentation on how to track events with the new GA4: https://sonaar.io/docs/use-google-analytics-to-track-audio-player-statistics/
Ling Messer
error message showing on pageClosed
General Help on the Theme
Updated December 14, 2022 at 5:13pm
4
Most recent comment from Max:No, the MP3 Audio Player PRO ADDON is version 3.3.Please update it to 4.1.2
Antonio Tortorello
TranslationClosed
MP3 Audio Player Plugin
Updated December 14, 2022 at 2:31pm
6
Most recent comment from Alexandre Dubois:You are welcome
rickstephenrick May
call to acction buttonsClosed
MP3 Audio Player Plugin
Updated December 14, 2022 at 2:26pm
2
Most recent comment from Max:Hi,Thanks for reaching out.We have all these icons available: https://d.pr/i/zgr7Tt
Ron
adding songs to a playlistClosed
MP3 Audio Player Plugin
Updated December 13, 2022 at 10:09pm
2
Most recent comment from Max:Hi,Please refer to this ticket https://sonaar.ticksy.com//ticket/3137000/
Jon
<span class="srp_trackartist"> showing up in track titleClosed
MP3 Audio Player Plugin
Updated December 13, 2022 at 8:51pm
4
Most recent comment from Max:Hi, This will be fixed in the next plugin update that we should release today or tomorrow. Stay tuned.
Ron
mp3 audio player proClosed
MP3 Audio Player Plugin
Updated December 13, 2022 at 6:32pm
5
Most recent comment from Max:Hi Ron,Im sorry for the issue you are having. From what I understand, you got it installed now.Please understand that it might be a bit difficult for me to give you the right direction to a solution ...