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Public Tickets

Arturo Filter select & tagsClosed MP3 Audio Player Plugin   Updated December 27, 2022 at 7:10pm   24 Most recent comment from Arturo:I am an idiot, jajaja I am sorry, Max.  Thanks! Robert Theme lifetime licenseClosed General Help on the Theme   Updated December 27, 2022 at 5:14pm   2 Most recent comment from Max:Hi, All our themes are built with the free version of Elementor.  We don't use Elementor Pro for our themes.  Ron control icons not showingClosed MP3 Audio Player Plugin   Updated December 27, 2022 at 1:55pm   7 Most recent comment from Max:Hey Ron, I understand that you may be wondering why you have to pay for WordPress plugin updates and support every year. When you purchase a WordPress plugin, you are typically buying a license to us ... Carlos Hide Sticky on mobileClosed MP3 Audio Player Plugin   Updated December 26, 2022 at 4:47pm   2 Most recent comment from Max:Hi,Its not possible to load the sticky on desktop and not load it on mobile.It needs either to be loaded/not loaded on both desktop and mobile.Perhaps you can do custom CSS to hide it but I never trie ... smoke how to configure the info iconClosed MP3 Audio Player Plugin   Updated December 26, 2022 at 4:33pm   5 Most recent comment from Max:Add track information here: https://drops.sonaar.io/i/dIt7aTand deactivate the track description in Style > Tracklist so it will convert to a info icon. https://drops.sonaar.io/i/UFt7wc Bernard New Update not compatible with siteClosed MP3 Audio Player Plugin   Updated December 23, 2022 at 10:54pm   2 Most recent comment from Max:Hi, Could you please provide me access to your wp-admin and I will gladly check the issue you have. Julian Offering both high & low quality versions of albumsClosed MP3 Audio Player Plugin   Updated December 23, 2022 at 10:11pm   2 Most recent comment from Max:Unfortunately, we don't have a feature to show 2 different version of tracks I'm afraid. Sorry.  Colm Issues potentially caused by Sonnar themeClosed Troubleshooting the Theme   Updated December 23, 2022 at 3:40pm   11 Most recent comment from Alexandre Dubois:Hi Colm, Yes the issue is caused by elementor pro. The version is to old. I have disabled it. You have to update it before activate it.  Bui Son How to pick , . in the price?Closed MP3 Audio Player Plugin   Updated December 23, 2022 at 2:52pm   7 Most recent comment from Max:Hi,the fix will be part of our next plugin update next week. smoke mp3 audio player pro elementor template is not importedClosed MP3 Audio Player Plugin   Updated December 22, 2022 at 10:19pm   21 Most recent comment from Max:And thanks for the review! That made my day!  Arturo Category filter productsClosed MP3 Audio Player Plugin   Updated December 21, 2022 at 2:30pm   22 Most recent comment from Alexandre Dubois:You are welcome Christopher Aguilar confusing java APIClosed MP3 Audio Player Plugin   Updated December 20, 2022 at 7:09pm   6 Most recent comment from Max:OK, sorry for the confusion.Could you please provide me access to your wp-admin and I will gladly check the issue you have. Angela Player viewClosed MP3 Audio Player Plugin   Updated December 20, 2022 at 5:08pm   7 Most recent comment from Angela:umm, ok, thanks. Diego Segatto transparency on grid thumbsClosed General Help on the Theme   Updated December 19, 2022 at 6:08pm   2 Most recent comment from Alexandre Dubois:Hi Diego, May i have a login credential to the wp-admin? Joseph Plug-inClosed MP3 Audio Player Plugin   Updated December 19, 2022 at 4:27pm   2 Most recent comment from Max:Hello Joseph,you can buy it here: https://sonaar.io/mp3-audio-player-pro/pricing/If you have additional questions, let me know