Public Tickets
Colm
Issues potentially caused by Sonnar themeClosed
Troubleshooting the Theme
Updated December 23, 2022 at 3:40pm
11
Most recent comment from Alexandre Dubois:Hi Colm, Yes the issue is caused by elementor pro. The version is to old. I have disabled it. You have to update it before activate it.
Bui Son
How to pick , . in the price?Closed
MP3 Audio Player Plugin
Updated December 23, 2022 at 2:52pm
7
Most recent comment from Max:Hi,the fix will be part of our next plugin update next week.
smoke
mp3 audio player pro elementor template is not importedClosed
MP3 Audio Player Plugin
Updated December 22, 2022 at 10:19pm
21
Most recent comment from Max:And thanks for the review! That made my day!
Arturo
Category filter productsClosed
MP3 Audio Player Plugin
Updated December 21, 2022 at 2:30pm
22
Most recent comment from Alexandre Dubois:You are welcome
Christopher Aguilar
confusing java APIClosed
MP3 Audio Player Plugin
Updated December 20, 2022 at 7:09pm
6
Most recent comment from Max:OK, sorry for the confusion.Could you please provide me access to your wp-admin and I will gladly check the issue you have.
Angela
Player viewClosed
MP3 Audio Player Plugin
Updated December 20, 2022 at 5:08pm
7
Most recent comment from Angela:umm, ok, thanks.
Diego Segatto
transparency on grid thumbsClosed
General Help on the Theme
Updated December 19, 2022 at 6:08pm
2
Most recent comment from Alexandre Dubois:Hi Diego, May i have a login credential to the wp-admin?
Joseph
Plug-inClosed
MP3 Audio Player Plugin
Updated December 19, 2022 at 4:27pm
2
Most recent comment from Max:Hello Joseph,you can buy it here: https://sonaar.io/mp3-audio-player-pro/pricing/If you have additional questions, let me know
Gavin
Player issues after update (scroll, css, thumbnails)Closed
MP3 Audio Player Plugin
Updated December 18, 2022 at 2:27am
3
Most recent comment from Gavin:Hi Max,It was. I re-installed a backup and updated again and it seems to be working as expected now.Thanks
Diego Segatto
RTL text and mixed languagesClosed
General Help on the Theme
Updated December 16, 2022 at 7:03pm
4
Most recent comment from Alexandre Dubois:You are welcome
Diego Segatto
editing featuresClosed
General Help on the Theme
Updated December 16, 2022 at 7:01pm
3
Most recent comment from Diego Segatto:Thank you!
Manuel
Sonaar Symphony theme not working on Chrome & firefoxClosed
Troubleshooting the Theme
Updated December 16, 2022 at 2:21pm
4
Most recent comment from Max:Hi,the image background on this section refer to a file that is hosted on another staging site. see screenshot: https://d.pr/i/Na6p8Pplease reupload the image, and set the background image to point t ...
Mark Simkiss
Back Nav stops continuous playClosed
MP3 Audio Player Plugin
Updated December 15, 2022 at 8:52pm
9
Most recent comment from Alexandre Dubois:You are welcome
Flo
Widget Container DivClosed
Get Started with the Theme
Updated December 15, 2022 at 6:01pm
2
Most recent comment from Alexandre Dubois:Hi Flo, Go to wp-admin>header and footerAnd edit the header whit elementor. You will be able to edit the social mediahttps://d.pr/i/xBY7Oi
Eric
Transparent background not workingClosed
Troubleshooting the Theme
Updated December 15, 2022 at 2:26pm
4
Most recent comment from Alexandre Dubois:You are welcome