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Public Tickets

Bernard New Update not compatible with siteClosed MP3 Audio Player Plugin   Updated December 23, 2022 at 10:54pm   2 Most recent comment from Max:Hi, Could you please provide me access to your wp-admin and I will gladly check the issue you have. Julian Offering both high & low quality versions of albumsClosed MP3 Audio Player Plugin   Updated December 23, 2022 at 10:11pm   2 Most recent comment from Max:Unfortunately, we don't have a feature to show 2 different version of tracks I'm afraid. Sorry.  Colm Issues potentially caused by Sonnar themeClosed Troubleshooting the Theme   Updated December 23, 2022 at 3:40pm   11 Most recent comment from Alexandre Dubois:Hi Colm, Yes the issue is caused by elementor pro. The version is to old. I have disabled it. You have to update it before activate it.  Bui Son How to pick , . in the price?Closed MP3 Audio Player Plugin   Updated December 23, 2022 at 2:52pm   7 Most recent comment from Max:Hi,the fix will be part of our next plugin update next week. smoke mp3 audio player pro elementor template is not importedClosed MP3 Audio Player Plugin   Updated December 22, 2022 at 10:19pm   21 Most recent comment from Max:And thanks for the review! That made my day!  Arturo Category filter productsClosed MP3 Audio Player Plugin   Updated December 21, 2022 at 2:30pm   22 Most recent comment from Alexandre Dubois:You are welcome Christopher Aguilar confusing java APIClosed MP3 Audio Player Plugin   Updated December 20, 2022 at 7:09pm   6 Most recent comment from Max:OK, sorry for the confusion.Could you please provide me access to your wp-admin and I will gladly check the issue you have. Angela Player viewClosed MP3 Audio Player Plugin   Updated December 20, 2022 at 5:08pm   7 Most recent comment from Angela:umm, ok, thanks. Diego Segatto transparency on grid thumbsClosed General Help on the Theme   Updated December 19, 2022 at 6:08pm   2 Most recent comment from Alexandre Dubois:Hi Diego, May i have a login credential to the wp-admin? Joseph Plug-inClosed MP3 Audio Player Plugin   Updated December 19, 2022 at 4:27pm   2 Most recent comment from Max:Hello Joseph,you can buy it here: https://sonaar.io/mp3-audio-player-pro/pricing/If you have additional questions, let me know Gavin Player issues after update (scroll, css, thumbnails)Closed MP3 Audio Player Plugin   Updated December 18, 2022 at 2:27am   3 Most recent comment from Gavin:Hi Max,It was. I re-installed a backup and updated again and it seems to be working as expected now.Thanks Diego Segatto RTL text and mixed languagesClosed General Help on the Theme   Updated December 16, 2022 at 7:03pm   4 Most recent comment from Alexandre Dubois:You are welcome Diego Segatto editing featuresClosed General Help on the Theme   Updated December 16, 2022 at 7:01pm   3 Most recent comment from Diego Segatto:Thank you! Manuel Sonaar Symphony theme not working on Chrome & firefoxClosed Troubleshooting the Theme   Updated December 16, 2022 at 2:21pm   4 Most recent comment from Max:Hi,the image background on this section refer to a file that is hosted on another staging site. see screenshot: https://d.pr/i/Na6p8Pplease reupload the image, and set the background image to point t ... Mark Simkiss Back Nav stops continuous playClosed MP3 Audio Player Plugin   Updated December 15, 2022 at 8:52pm   9 Most recent comment from Alexandre Dubois:You are welcome