Public Tickets
Linda Stiles
WP ugrade wrecked album renderingClosed
General Help on the Theme
Updated November 17, 2022 at 4:04pm
6
Most recent comment from Linda Stiles:Thank you! It looks good. I am saving the screen shot.Linda
Quinn Stine
Theme LicenseClosed
Troubleshooting the Theme
Updated November 16, 2022 at 10:44pm
3
Most recent comment from Max:Please make sure that you use our latest theme version. We have fixed the license issue in Version 4.22.1
So if you update your theme to version 4.22.1 or higher, the issue you have will be fixed.
Ple ...
JD
Elementor Button Click to Play in PlayerClosed
MP3 Audio Player Plugin
Updated November 16, 2022 at 7:52pm
13
Most recent comment from Max:Probably here: https://d.pr/i/FDdzIi
Gaël
Hamburger menu has disappearedClosed
General Help on the Theme
Updated November 15, 2022 at 6:33pm
3
Most recent comment from Max:Great that you solved the hamburger menu. For other questions, please open a separate ticket so it will prevent confusion/duplications.
Almen Jones
Want A WebsiteClosed
Get Started with the Theme
Updated November 15, 2022 at 2:42pm
2
Most recent comment from Max:Hello Almen, Thanks for reaching out! Sure we can create something for you. You can check our service and details here https://sonaar.io/service/full-website-creation/ Once you have purchased the ...
Marlon
Header menu is not presenting a mouse over and the right colourClosed
General Help on the Theme
Updated November 15, 2022 at 2:22pm
4
Most recent comment from Alexandre Dubois:Hi, Please edit the homepage and remove the color set to the "Header main items text color" option. This option overwrite the text color but also the text color on hover.
Derek
StatsClosed
MP3 Audio Player Plugin
Updated November 14, 2022 at 1:19pm
2
Most recent comment from Max:Hi,Can you send me a video capture with your website and GA real-time view so I can understand what happening? Go to Realtime > Events > Events (Last 30 min) to see a real-time report.Here an exampl ...
Indi Sanders
RepeatClosed
MP3 Audio Player Plugin
Updated November 11, 2022 at 5:16pm
10
Most recent comment from Alexandre Dubois:Hello Indi, With our product, the only way to do this, make a track loop, is to set one track per player.
Wahid Lahlou
Continuous playing not workingClosed
MP3 Audio Player Plugin
Updated November 11, 2022 at 4:43pm
7
Most recent comment from Alexandre Dubois:Bonjour Wahid,
Je me permets de vous répondre en français.
Le problème ici n'est pas celui auquel vous pensez.
En fait, après un rafraichissement de la page, le sticky player devrait ê ...
Mike
Rebirth theme product select modal - how to bypass?Closed
Troubleshooting the Theme
Updated November 11, 2022 at 3:22pm
3
Most recent comment from Mike:That did it, thanks Max.
Stuart
Instagram feed in essential gridClosed
General Help on the Theme
Updated November 11, 2022 at 2:18pm
4
Most recent comment from Alexandre Dubois:Well done.
Arturo
Pop up translate andClosed
MP3 Audio Player Plugin
Updated November 10, 2022 at 9:24pm
22
Most recent comment from Alexandre Dubois:Yes you have to translate your pages.
Dan
Cannot see track titlesClosed
MP3 Audio Player Plugin
Updated November 10, 2022 at 1:36pm
2
Most recent comment from Max:Hi,probably that your tracklist text color in the overall settings is white. see screenshot: https://d.pr/i/M9Gs2iYou can change that overall color, or select a specific color for each of your Eleme ...
Arturo
Pop up: after add to cart a productClosed
MP3 Audio Player Plugin
Updated November 8, 2022 at 3:35pm
3
Most recent comment from Arturo:OK!thanks
Julia
MP3 Player PRO plugin in any wordpress templateClosed
MP3 Audio Player Plugin
Updated November 8, 2022 at 12:45pm
2
Most recent comment from Max:Hi there, Yes it should works! If you have any issues, let me know