Public Tickets
Derek
StatsClosed
MP3 Audio Player Plugin
Updated November 14, 2022 at 1:19pm
2
Most recent comment from Max:Hi,Can you send me a video capture with your website and GA real-time view so I can understand what happening? Go to Realtime > Events > Events (Last 30 min) to see a real-time report.Here an exampl ...
Indi Sanders
RepeatClosed
MP3 Audio Player Plugin
Updated November 11, 2022 at 5:16pm
10
Most recent comment from Alexandre Dubois:Hello Indi, With our product, the only way to do this, make a track loop, is to set one track per player.
Wahid Lahlou
Continuous playing not workingClosed
MP3 Audio Player Plugin
Updated November 11, 2022 at 4:43pm
7
Most recent comment from Alexandre Dubois:Bonjour Wahid,
Je me permets de vous répondre en français.
Le problème ici n'est pas celui auquel vous pensez.
En fait, après un rafraichissement de la page, le sticky player devrait ê ...
Mike
Rebirth theme product select modal - how to bypass?Closed
Troubleshooting the Theme
Updated November 11, 2022 at 3:22pm
3
Most recent comment from Mike:That did it, thanks Max.
Stuart
Instagram feed in essential gridClosed
General Help on the Theme
Updated November 11, 2022 at 2:18pm
4
Most recent comment from Alexandre Dubois:Well done.
Arturo
Pop up translate andClosed
MP3 Audio Player Plugin
Updated November 10, 2022 at 9:24pm
22
Most recent comment from Alexandre Dubois:Yes you have to translate your pages.
Dan
Cannot see track titlesClosed
MP3 Audio Player Plugin
Updated November 10, 2022 at 1:36pm
2
Most recent comment from Max:Hi,probably that your tracklist text color in the overall settings is white. see screenshot: https://d.pr/i/M9Gs2iYou can change that overall color, or select a specific color for each of your Eleme ...
Arturo
Pop up: after add to cart a productClosed
MP3 Audio Player Plugin
Updated November 8, 2022 at 3:35pm
3
Most recent comment from Arturo:OK!thanks
Julia
MP3 Player PRO plugin in any wordpress templateClosed
MP3 Audio Player Plugin
Updated November 8, 2022 at 12:45pm
2
Most recent comment from Max:Hi there, Yes it should works! If you have any issues, let me know
Lance Redgrave
Can't activate theme licenseClosed
General Help on the Theme
Updated November 7, 2022 at 5:00am
2
Most recent comment from Max:HiPlease make sure that you use our latest theme version. We have fixed the license issue in Version 4.22.1
So if you update your theme to version 4.22.1 or higher, the issue you have will be fixed.
P ...
IMAN SANKAR DAS
How to add : Add Media Button In Episode Description Field?Closed
MP3 Audio Player Plugin
Updated November 4, 2022 at 8:27pm
2
Most recent comment from Max:Hi,
Unfortunately, as much as I would love to help you, this feature is not possible with Sonaar at the moment.
On my end, I tagged this ticket as a feature request so that our development team can ...
EXPERTISME
problem in validating the licence keyClosed
Troubleshooting the Theme
Updated November 4, 2022 at 4:48pm
2
Most recent comment from Max:Please make sure that you use our latest theme version. We have fixed the license issue in Version 4.22.1
So if you update your theme to version 4.22.1 or higher, the issue you have will be fixed.
Ple ...
Christopher Aguilar
icons in playerClosed
MP3 Audio Player Plugin
Updated November 4, 2022 at 1:22pm
4
Most recent comment from Max:It looks like an issue with your litespeed cache.Please clear your litespeed cache, and try in a incognito window.Also, try to disable litespeed cache to see if thats the culprit.
Tristan
UX: Error messagingClosed
MP3 Audio Player Plugin
Updated November 3, 2022 at 10:50pm
3
Most recent comment from Tristan:Just to loop back in case it's useful to anyone. I figured this one out.
Line 221 of sonaar-music-pro/public/js/sonaarPlayer.js has this:
.catch((error) => { � ...
Sean
Missing PlaylistsClosed
MP3 Audio Player Plugin
Updated November 3, 2022 at 6:05pm
5
Most recent comment from Sean:That fixed it!Thanks for the prompt help.-Sean