Public Tickets
Jack
Deleted ContentClosed
Troubleshooting the Theme
Updated September 27, 2022 at 11:55am
10
Most recent comment from Max:Hi, Ask them to rollback to a copy before yesterday? They should keep at least 7 days of backups.
Lance Redgrave
styling sticky playerClosed
General Help on the Theme
Updated September 26, 2022 at 11:28pm
6
Most recent comment from Max:Hi, It looks like your browser cache is not cleared correctly. Here I see the correct colors. See screenshot
Isaac
Crashing my builder - Critical ErrorClosed
Podcast Help on the Theme
Updated September 26, 2022 at 4:36pm
11
Most recent comment from Alexandre Dubois:Hi Isaac, Have you deleted all elemenst one per one on the cloned homepage?Because something in the homepage has conflict with the mp3 player. We have to find which one. I was able to insert the mp3 ...
Floor
Edditing the comment under postClosed
General Help on the Theme
Updated September 26, 2022 at 2:06pm
2
Most recent comment from Alexandre Dubois:Hi, May I have an url where can I see a comment section?
Lee
How to edit banner at top of homepageClosed
General Help on the Theme
Updated September 26, 2022 at 1:55pm
4
Most recent comment from Alexandre Dubois:Hi Lee, The Banner here is built with elementor. It is the first section element on the homepage. If you want to change the background, select the first section,click on the "style" tabAnd change or ...
IRAIDA
Downloading issuesClosed
MP3 Audio Player Plugin
Updated September 24, 2022 at 4:38am
5
Most recent comment from Jason Bradfield:Thank you, Max.
Christopher Aguilar
woocommerce and pluginClosed
MP3 Audio Player Plugin
Updated September 24, 2022 at 12:20am
8
Most recent comment from Max:Your website is so slow I cant test and see what wrong.I strongly recommend you contact your webhosting issue and if they cant find why it so slows using WooCommerce, I advise you to move to a better ...
Raul Vence
wont play on mobileClosed
MP3 Audio Player Plugin
Updated September 22, 2022 at 6:32pm
11
Most recent comment from Raul Vence:Hi max, I figured it. Its the W3 cache plugin which breaks the audio when compressing the minify.working now.
warren
pre saleClosed
MP3 Audio Player Plugin
Updated September 22, 2022 at 1:12pm
2
Most recent comment from Max:Hi there,Yes we do have an option to have only a play button with pro version
Jose Maria Garcia
Control the size of the popup that opens when clicking on a call to action buttonClosed
MP3 Audio Player Plugin
Updated September 21, 2022 at 5:11pm
6
Most recent comment from Max:add this to your custom css;
@media (min-width: 576px){
#sonaar-modal .sr_popup-dialog {
width: 100%;
}}
Jose Maria Garcia
Improvements for the next versionClosed
MP3 Audio Player Plugin
Updated September 21, 2022 at 2:56pm
2
Most recent comment from Max:Hello Jose,Thanks for reaching us and for your wonderful input.You will be happy to hear that we are already working on 2 of your features and are currently in beta.1) HTML Wysiwyg editor in the ligh ...
Trent Denson
Getting theme installedClosed
Get Started with the Theme
Updated September 20, 2022 at 6:51pm
2
Most recent comment from Alexandre Dubois:Hi Trent, I have installed MP3 Player and imported tyemplate on those pages:https://spreadthepositive.net/playlist-demo/https://spreadthepositive.net/podcast-demo/
Floor
page not working after cloneClosed
General Help on the Theme
Updated September 20, 2022 at 1:34pm
4
Most recent comment from Max:Yes, edit with elementor, change a very little thing, and update. I did it for you don't this example https://d.pr/i/NqpXyl
Matt
Since renewing and updating the theme as recommended, I am continually have glitches and issues with the theme and website loading in ChromeClosed
General Help on the Theme
Updated September 20, 2022 at 1:18pm
3
Most recent comment from Matt:Hi Max.Thanks for the reply. I will try this and monitor the result over the day and get back to you.Thanks
Esther Molenwijk
Embedding episodeClosed
Podcast Help on the Theme
Updated September 16, 2022 at 6:52pm
6
Most recent comment from Alexandre Dubois:Hi Esther, The code I gave doenst start any track. It make the sticky player goes to the indicated time location whatever which track is playing. If you want more assistance for this custom work, ple ...