Public Tickets
Michael
Audio not playingClosed
General Help on the Theme
Updated October 24, 2022 at 7:34pm
6
Most recent comment from Max:HiIf I go here https://staging.wordasap.com/And click play on the first episode, I can fully hear the audio. Can you elaborate what you click exactly? Perhaps record a video screen so i can reproduc ...
Jose Maria Garcia
Change the background color and fonts of the description from ElementorClosed
MP3 Audio Player Plugin
Updated October 24, 2022 at 3:03pm
6
Most recent comment from Max:Hi,
the text color comes from your body text set in your theme.
add this custom CSS to inherit the color from the title:
.srp_note p {
color: inherit;
}
Jose Maria Garcia
Do not loop episodes list (When episodes list ends, do not loop to first episode automatically) in ElementorClosed
MP3 Audio Player Plugin
Updated October 24, 2022 at 2:57pm
2
Most recent comment from Alexandre Dubois:Hi Jose Marcia, The "Do not loop episodes list" option from the episode post setting is only applied on the single episode post frontend. If you want to use this option on a specific player, you have ...
Arturo
POP UP segments, field and itemsClosed
MP3 Audio Player Plugin
Updated October 24, 2022 at 2:16pm
7
Most recent comment from Alexandre Dubois:I m glad you have found a way to do it.
David
general question for WPClosed
MP3 Audio Player Plugin
Updated October 24, 2022 at 12:59pm
2
Most recent comment from Max:Hi,can you elaborate what you mean by 'automaticlly when the user is viewing a specific section' ? You mean when people scroll down a specific section, it automatically start the player ? No ...
mel
Mobile responsiveness and imageClosed
Troubleshooting the Theme
Updated October 24, 2022 at 8:10am
2
Most recent comment from mel:I found this page and it works.
https://www.themepunch.com/faq/display-different-images-on-different-screen-sizes/
So all good, please disregard this ticket.
mel
Events page - removing socialsClosed
Troubleshooting the Theme
Updated October 23, 2022 at 11:44am
2
Most recent comment from Max:Hi, Please go to wp-admin > theme options > social media
Jose Maria Garcia
Episodes with the same name from different podcast shows are not importedClosed
MP3 Audio Player Plugin
Updated October 23, 2022 at 11:42am
4
Most recent comment from Max:Hi,
Unfortunately, as much as I would love to help you, this feature is not possible with Sonaar at the moment.
On my end, I tagged this ticket as a feature request so that our development team can ...
Jose Maria Garcia
Open link to episode page in new window/tabClosed
MP3 Audio Player Plugin
Updated October 23, 2022 at 11:41am
2
Most recent comment from Max:Hi, Unfortunately we don't have this feature im afraid. Sorry
GertJan van Schuppen
Elementor, the content area was not found on your pageClosed
Troubleshooting the Theme
Updated October 21, 2022 at 6:45pm
4
Most recent comment from Alexandre Dubois:Hi, Unfortunately we dont know what it is the issue here. It is persists even when we disable all sonaar products (theme and plugins). Maybe the elementor team can help you through this.
Eric Scott
Album Info Editor DisappearedClosed
Troubleshooting the Theme
Updated October 21, 2022 at 2:19pm
7
Most recent comment from Max:No problem
Dirk
The license featureClosed
MP3 Audio Player Plugin
Updated October 20, 2022 at 6:23pm
10
Most recent comment from Max:Open an account on cloudways and ask cloudways to migrate the site to your new server. I think they have a service for that
Jochen Weser
Font awesome localClosed
General Help on the Theme
Updated October 20, 2022 at 1:20pm
6
Most recent comment from Alexandre Dubois:Here how to disable all request to the Google Fonts libraryStep 1 – Disable all Google Fonts from theme settings: Go to wp-admin>theme options>typography: And select a system font (eq: Arial) or cli ...
Shannon Plaquet
BandsInTown API feed > eventsClosed
General Help on the Theme
Updated October 20, 2022 at 2:38am
7
Most recent comment from Clayton:I would also be very appreciative of integration with Bandsintown!
Deborah Jordan
Event templateClosed
General Help on the Theme
Updated October 18, 2022 at 9:36pm
6
Most recent comment from Max:You are welcome