Public Tickets
Jeff
Instagram Feed stopped Working after 6.1 UpgradeClosed
Troubleshooting the Theme
Updated November 2, 2022 at 8:03pm
10
Most recent comment from Max:Unfortunately, you will need to check directly within your Instagram developer account.If you want something less complex, I recommend using the free plugin Smash Balloon https://en-ca.wordpress.org ...
smoke
products not audio on woocommerce shop pageClosed
MP3 Audio Player Plugin
Updated November 2, 2022 at 4:52pm
5
Most recent comment from smoke:thanks a lot, your a life saver, i tried that option before, guess i could have tried it again, thanks
Pavel
audio stops playing when page exitedClosed
MP3 Audio Player Plugin
Updated November 2, 2022 at 2:37pm
2
Most recent comment from Max:In most cases, the issue is related to one of the third-party plugins which are not compatible with AJAX page loading.
Please read this article on how to troubleshoot and workarounds.
Matias Pin
Audio DurationClosed
MP3 Audio Player Plugin
Updated October 31, 2022 at 12:42am
2
Most recent comment from Max:Hi,the audio duration is a label we display on how long the track is. Looks like it set: https://d.pr/i/jlKHK1If you want to have shorter track, you will need to upload a track version with the desir ...
Antonio Mcneal
Margins and sidebar IssueClosed
Troubleshooting the Theme
Updated October 28, 2022 at 6:00pm
5
Most recent comment from Antonio Mcneal:Thank you! Appreciate your help.
Pavel
Problem on iPhoneClosed
MP3 Audio Player Plugin
Updated October 28, 2022 at 5:03pm
5
Most recent comment from Pavel:That seems to have done the trick. Thank you!
Dane
Can't Display Player or PlaylistClosed
MP3 Audio Player Plugin
Updated October 27, 2022 at 8:33pm
5
Most recent comment from Dane:Excellent! Thanks for your help, Max!
Joey
How to access Sticky Social Links on podcastr themeClosed
General Help on the Theme
Updated October 27, 2022 at 5:20pm
5
Most recent comment from Joey:Thank you. Solved
Josiah
Player ControlsClosed
MP3 Audio Player Plugin
Updated October 27, 2022 at 1:42pm
2
Most recent comment from Max:Hi,unfortunately, personal customization on the player to match the brand or suits your personal needs is a bit beyond the scope of support.I recommend you hire a WordPress developer to help you in ...
Jose Maria Garcia
How to import manually new podcast episodes or episodes with changed information via RSS without altering the information of existing episodes that have not changedClosed
MP3 Audio Player Plugin
Updated October 26, 2022 at 12:29pm
4
Most recent comment from Max:We dont know. Its gonna be a major update. we are at the final stage but there is always something to polish. We hope it will be next week but it can be a bit more.
mel
Apex theme mobile background pageClosed
Troubleshooting the Theme
Updated October 25, 2022 at 10:45pm
9
Most recent comment from mel:Thank you :)
Lars
wpDiscuz is not centre unsure how to centre it.Closed
General Help on the Theme
Updated October 25, 2022 at 8:05pm
6
Most recent comment from Alexandre Dubois:You are welcome
Alex Stereochoc
Auto playClosed
MP3 Audio Player Plugin
Updated October 25, 2022 at 5:15pm
10
Most recent comment from Alex Stereochoc:Thanks for your response. I'll check that. The ticket can be close, all is ok for me
Antoine Goliot
How to use icecastClosed
Podcast Help on the Theme
Updated October 25, 2022 at 3:39pm
12
Most recent comment from Max:Hello Antoine, The MP3 Audio Player Pro has more feature than our theme's built in player. It's a different product and is suitable to be used with any wordpress themes. You can check al ...
mel
Sticky Player - how to make changesClosed
MP3 Audio Player Plugin
Updated October 25, 2022 at 3:28am
11
Most recent comment from mel:Thank you Max, I'll give this a whirl.Mel