Public Tickets
Mahbub
Accidently I bought same theme 2 timesClosed
General Help on the Theme
Updated October 1, 2022 at 8:17pm
4
Most recent comment from Max:Alright, I have proceeded with the refund
Richardt Tjikongo
You did automatic updateClosed
MP3 Audio Player Plugin
Updated September 29, 2022 at 2:56pm
2
Most recent comment from Max:Hi there, Elementor is a free plugin. What do you mean by it does not allow me to get certain icons, such as the music player icon? Send me screenshot please. And what do you mean by The links t ...
Carolyn McKinney
Poor documentation, please help with WooClosed
MP3 Audio Player Plugin
Updated September 29, 2022 at 2:35pm
9
Most recent comment from Carolyn McKinney:I see it now – thank you!
leo
Sticky player on cellphonesClosed
MP3 Audio Player Plugin
Updated September 29, 2022 at 1:36pm
3
Most recent comment from leo:Hi Alexandre,Thanks for your reply !
Erick
Player sticky linkClosed
MP3 Audio Player Plugin
Updated September 28, 2022 at 10:01pm
32
Most recent comment from Erick:Très bien, je vous remercie de votre réponse.
Alex Culla
Error 524Closed
Troubleshooting the Theme
Updated September 28, 2022 at 2:32pm
10
Most recent comment from Alexandre Dubois:You are welcome
Jose Maria Garcia
Allow the use of shortcodes in the popupClosed
MP3 Audio Player Plugin
Updated September 27, 2022 at 9:23pm
7
Most recent comment from Max:Hi,after some attempts on my side, you will need to check directly with the author of the plugin PDF Viewer directly because I don't know why it does not work. It works with many many shortcodes, ...
ownvision.studio
Player volume level not working on mobileClosed
MP3 Audio Player Plugin
Updated September 27, 2022 at 9:03pm
3
Most recent comment from ownvision.studio:Thanks!
Esther Molenwijk
Click to episode doesn't workClosed
Troubleshooting the Theme
Updated September 27, 2022 at 1:56pm
2
Most recent comment from Max:Hi,make sure that the featured image of your episode is a jpg format and is less than 1400px width.
Ryan
Sticky Audio PlayerClosed
MP3 Audio Player Plugin
Updated September 27, 2022 at 1:54pm
2
Most recent comment from Max:Hello Ryan,If you DO NOT use Continuous Player, you have the option to enable sticky audio player from any audio players present on your page.If you use Continuous Player, you can only exclude pages ...
Jack
Deleted ContentClosed
Troubleshooting the Theme
Updated September 27, 2022 at 11:55am
10
Most recent comment from Max:Hi, Ask them to rollback to a copy before yesterday? They should keep at least 7 days of backups.
Lance Redgrave
styling sticky playerClosed
General Help on the Theme
Updated September 26, 2022 at 11:28pm
6
Most recent comment from Max:Hi, It looks like your browser cache is not cleared correctly. Here I see the correct colors. See screenshot
Isaac
Crashing my builder - Critical ErrorClosed
Podcast Help on the Theme
Updated September 26, 2022 at 4:36pm
11
Most recent comment from Alexandre Dubois:Hi Isaac, Have you deleted all elemenst one per one on the cloned homepage?Because something in the homepage has conflict with the mp3 player. We have to find which one. I was able to insert the mp3 ...
Floor
Edditing the comment under postClosed
General Help on the Theme
Updated September 26, 2022 at 2:06pm
2
Most recent comment from Alexandre Dubois:Hi, May I have an url where can I see a comment section?
Lee
How to edit banner at top of homepageClosed
General Help on the Theme
Updated September 26, 2022 at 1:55pm
4
Most recent comment from Alexandre Dubois:Hi Lee, The Banner here is built with elementor. It is the first section element on the homepage. If you want to change the background, select the first section,click on the "style" tabAnd change or ...