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Public Tickets

Ryan Sticky Audio PlayerClosed MP3 Audio Player Plugin   Updated September 27, 2022 at 1:54pm   2 Most recent comment from Max:Hello Ryan,If you DO NOT use Continuous Player, you have the option to enable sticky audio player from any audio players present on your page.If you use Continuous Player, you can only exclude pages ... Jack Deleted ContentClosed Troubleshooting the Theme   Updated September 27, 2022 at 11:55am   10 Most recent comment from Max:Hi, Ask them to rollback to a copy before yesterday? They should keep at least 7 days of backups.  Lance Redgrave styling sticky playerClosed General Help on the Theme   Updated September 26, 2022 at 11:28pm   6 Most recent comment from Max:Hi, It looks like your browser cache is not cleared correctly. Here I see the correct colors. See screenshot  Isaac Crashing my builder - Critical ErrorClosed Podcast Help on the Theme   Updated September 26, 2022 at 4:36pm   11 Most recent comment from Alexandre Dubois:Hi Isaac, Have you deleted all elemenst one per one on the cloned homepage?Because something in the homepage has conflict with the mp3 player. We have to find which one. I was able to insert the mp3 ... Floor Edditing the comment under postClosed General Help on the Theme   Updated September 26, 2022 at 2:06pm   2 Most recent comment from Alexandre Dubois:Hi, May I have an url where can I see a comment section? Lee How to edit banner at top of homepageClosed General Help on the Theme   Updated September 26, 2022 at 1:55pm   4 Most recent comment from Alexandre Dubois:Hi Lee, The Banner here is built with elementor. It is the first section element on the homepage. If you want to change the background, select the first section,click on the "style" tabAnd change or ... IRAIDA Downloading issuesClosed MP3 Audio Player Plugin   Updated September 24, 2022 at 4:38am   5 Most recent comment from Jason Bradfield:Thank you, Max. Christopher Aguilar woocommerce and pluginClosed MP3 Audio Player Plugin   Updated September 24, 2022 at 12:20am   8 Most recent comment from Max:Your website is so slow I cant test and see what wrong.I strongly recommend you contact your webhosting issue and if they cant find why it so slows using WooCommerce, I advise you to move to a better ... Raul Vence wont play on mobileClosed MP3 Audio Player Plugin   Updated September 22, 2022 at 6:32pm   11 Most recent comment from Raul Vence:Hi max, I figured it. Its the W3 cache plugin which breaks the audio when compressing the minify.working now. warren pre saleClosed MP3 Audio Player Plugin   Updated September 22, 2022 at 1:12pm   2 Most recent comment from Max:Hi there,Yes we do have an option to have only a play button with pro version Jose Maria Garcia Control the size of the popup that opens when clicking on a call to action buttonClosed MP3 Audio Player Plugin   Updated September 21, 2022 at 5:11pm   6 Most recent comment from Max:add this to your custom css; @media (min-width: 576px){ #sonaar-modal .sr_popup-dialog { width: 100%; }} Jose Maria Garcia Improvements for the next versionClosed MP3 Audio Player Plugin   Updated September 21, 2022 at 2:56pm   2 Most recent comment from Max:Hello Jose,Thanks for reaching us and for your wonderful input.You will be happy to hear that we are already working on 2 of your features and are currently in beta.1) HTML Wysiwyg editor in the ligh ... Trent Denson Getting theme installedClosed Get Started with the Theme   Updated September 20, 2022 at 6:51pm   2 Most recent comment from Alexandre Dubois:Hi Trent, I have installed MP3 Player and imported tyemplate on those pages:https://spreadthepositive.net/playlist-demo/https://spreadthepositive.net/podcast-demo/ Floor page not working after cloneClosed General Help on the Theme   Updated September 20, 2022 at 1:34pm   4 Most recent comment from Max:Yes, edit with elementor, change a very little thing, and update. I did it for you don't this example https://d.pr/i/NqpXyl Matt Since renewing and updating the theme as recommended, I am continually have glitches and issues with the theme and website loading in ChromeClosed General Help on the Theme   Updated September 20, 2022 at 1:18pm   3 Most recent comment from Matt:Hi Max.Thanks for the reply. I will try this and monitor the result over the day and get back to you.Thanks