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Public Tickets

Joey How to change sticky social linksClosed Podcast Help on the Theme   Updated October 18, 2022 at 6:58pm   2 Most recent comment from Alexandre Dubois:Hello Joey, The social media icons  here are set directly in the playlist/episode post. For each track/episode, we can set call to action button. See here Ron player not playingClosed MP3 Audio Player Plugin   Updated October 17, 2022 at 7:32pm   3 Most recent comment from Ron:Thanks Max.  That took care of the problem. Adam Perlman mobileClosed Troubleshooting the Theme   Updated October 17, 2022 at 6:46pm   10 Most recent comment from Max:There is something on your site that overwrite the mobile version of your site. I don't know if its a plugin or a server addon, or something else you, or your web hoster, or your webmaster have i ... Kristina How to update an imported RSS feed ?Closed Podcast Help on the Theme   Updated October 17, 2022 at 1:36pm   3 Most recent comment from Kristina:Thanks ! JEAN AUGUSTIN The BeatStars PlayerClosed MP3 Audio Player Plugin   Updated October 17, 2022 at 1:30pm   2 Most recent comment from Max:Hi,if you want to change the look and feel of the BeatStars player, this is done directly on the Beatstars website in your account. Kristina Podcastr theme with Podcast Player WP Pro compatibilityClosed Troubleshooting the Theme   Updated October 17, 2022 at 1:29pm   16 Most recent comment from Max:Hi,Once the episode has been imported to your site, it won't be updated if you change something on the source site. This is because a lot of people want to add new / bonus content to the WordPres ... Finley Jones Sticky PlayerClosed MP3 Audio Player Plugin   Updated October 16, 2022 at 4:02pm   3 Most recent comment from Finley Jones:ah yes, I believe that has fixed the issue. I have removed the plugin causing the issues. I'm not sure why this has just only started to happen now though. The site has been working fine for mont ... Christian cURL error 28Closed Troubleshooting the Theme   Updated October 15, 2022 at 3:11pm   2 Most recent comment from Max:Hi, If you deactivate the plugin called Iron Demo importer, does the message disappear? Make sure iron demo importer is deactivated. Dave Playing an .mp3 via custom linkClosed MP3 Audio Player Plugin   Updated October 15, 2022 at 1:40am   3 Most recent comment from Dave:That's a shame. Every other part of the plugin is very nice. So please make this be a possibility (even if only as a PRO feature): [sonaar_ts sticky_player="true" feed="" feed_title="" feed_img= ... Joey Activating and importingClosed Troubleshooting the Theme   Updated October 14, 2022 at 9:16pm   2 Most recent comment from Max:Hi,with WP ENgine, you cannot import theme demo directly on a Production environment. Please create a staging server and use this server to import the demo content.For more info about prod and stagin ... Ronny Google FontsClosed General Help on the Theme   Updated October 14, 2022 at 3:41pm   2 Most recent comment from Alexandre Dubois:Hi Ronny Here how to disable all google Font:Step 1 – Disable all Google Fonts from theme settings: Go to wp-admin>theme options>typography: And select a system font (eq: Arial) or click on reset ... Joey access to headerClosed Troubleshooting the Theme   Updated October 14, 2022 at 2:36pm   4 Most recent comment from Max:The downbeat theme demo don't use an elementor header. The header is built in through the theme options.  Jochen Weser Wrong possiton of the subpageheadder...Closed Troubleshooting the Theme   Updated October 14, 2022 at 12:42pm   2 Most recent comment from Max:Please make sure that you use our latest theme version. Please read this article about how to update your theme.Once its installed, clear your site/server/browser cache.If it still does not work, it ... lightnin charlie Error message re: license keyClosed General Help on the Theme   Updated October 13, 2022 at 9:39pm   2 Most recent comment from Max:Please make sure that you use our latest theme version. We have fixed the license issue in Version 4.22.1 So if you update your theme to version 4.22.1 or higher, the issue you have will be fixed. Ple ... Chad Bourg Single track only?Closed MP3 Audio Player Plugin   Updated October 13, 2022 at 5:25pm   5 Most recent comment from Max:Yes, if you want only 1 track in the player, you must create 1 playlist that will contains 1 track only.