Public Tickets
GertJan van Schuppen
Elementor, the content area was not found on your pageClosed
Troubleshooting the Theme
Updated October 21, 2022 at 6:45pm
4
Most recent comment from Alexandre Dubois:Hi, Unfortunately we dont know what it is the issue here. It is persists even when we disable all sonaar products (theme and plugins). Maybe the elementor team can help you through this.
Eric Scott
Album Info Editor DisappearedClosed
Troubleshooting the Theme
Updated October 21, 2022 at 2:19pm
7
Most recent comment from Max:No problem
Dirk
The license featureClosed
MP3 Audio Player Plugin
Updated October 20, 2022 at 6:23pm
10
Most recent comment from Max:Open an account on cloudways and ask cloudways to migrate the site to your new server. I think they have a service for that
Jochen Weser
Font awesome localClosed
General Help on the Theme
Updated October 20, 2022 at 1:20pm
6
Most recent comment from Alexandre Dubois:Here how to disable all request to the Google Fonts libraryStep 1 – Disable all Google Fonts from theme settings: Go to wp-admin>theme options>typography: And select a system font (eq: Arial) or cli ...
Shannon Plaquet
BandsInTown API feed > eventsClosed
General Help on the Theme
Updated October 20, 2022 at 2:38am
7
Most recent comment from Clayton:I would also be very appreciative of integration with Bandsintown!
Deborah Jordan
Event templateClosed
General Help on the Theme
Updated October 18, 2022 at 9:36pm
6
Most recent comment from Max:You are welcome
Joey
How to change sticky social linksClosed
Podcast Help on the Theme
Updated October 18, 2022 at 6:58pm
2
Most recent comment from Alexandre Dubois:Hello Joey, The social media icons here are set directly in the playlist/episode post. For each track/episode, we can set call to action button. See here
Ron
player not playingClosed
MP3 Audio Player Plugin
Updated October 17, 2022 at 7:32pm
3
Most recent comment from Ron:Thanks Max. That took care of the problem.
Adam Perlman
mobileClosed
Troubleshooting the Theme
Updated October 17, 2022 at 6:46pm
10
Most recent comment from Max:There is something on your site that overwrite the mobile version of your site. I don't know if its a plugin or a server addon, or something else you, or your web hoster, or your webmaster have i ...
Kristina
How to update an imported RSS feed ?Closed
Podcast Help on the Theme
Updated October 17, 2022 at 1:36pm
3
Most recent comment from Kristina:Thanks !
JEAN AUGUSTIN
The BeatStars PlayerClosed
MP3 Audio Player Plugin
Updated October 17, 2022 at 1:30pm
2
Most recent comment from Max:Hi,if you want to change the look and feel of the BeatStars player, this is done directly on the Beatstars website in your account.
Kristina
Podcastr theme with Podcast Player WP Pro compatibilityClosed
Troubleshooting the Theme
Updated October 17, 2022 at 1:29pm
16
Most recent comment from Max:Hi,Once the episode has been imported to your site, it won't be updated if you change something on the source site. This is because a lot of people want to add new / bonus content to the WordPres ...
Finley Jones
Sticky PlayerClosed
MP3 Audio Player Plugin
Updated October 16, 2022 at 4:02pm
3
Most recent comment from Finley Jones:ah yes, I believe that has fixed the issue. I have removed the plugin causing the issues. I'm not sure why this has just only started to happen now though. The site has been working fine for mont ...
Christian
cURL error 28Closed
Troubleshooting the Theme
Updated October 15, 2022 at 3:11pm
2
Most recent comment from Max:Hi, If you deactivate the plugin called Iron Demo importer, does the message disappear? Make sure iron demo importer is deactivated.
Dave
Playing an .mp3 via custom linkClosed
MP3 Audio Player Plugin
Updated October 15, 2022 at 1:40am
3
Most recent comment from Dave:That's a shame. Every other part of the plugin is very nice. So please make this be a possibility (even if only as a PRO feature):
[sonaar_ts sticky_player="true" feed="" feed_title="" feed_img= ...