Public Tickets
Matt
Since renewing and updating the theme as recommended, I am continually have glitches and issues with the theme and website loading in ChromeClosed
General Help on the Theme
Updated September 20, 2022 at 1:18pm
3
Most recent comment from Matt:Hi Max.Thanks for the reply. I will try this and monitor the result over the day and get back to you.Thanks
Esther Molenwijk
Embedding episodeClosed
Podcast Help on the Theme
Updated September 16, 2022 at 6:52pm
6
Most recent comment from Alexandre Dubois:Hi Esther, The code I gave doenst start any track. It make the sticky player goes to the indicated time location whatever which track is playing. If you want more assistance for this custom work, ple ...
Henry Miersma
I simply want to create a music player that looks like your example #097, where there is an image in the background... can't figure out the codingClosed
MP3 Audio Player Plugin
Updated September 16, 2022 at 6:26pm
8
Most recent comment from Alexandre Dubois:Hi Henry, About the new bug you have reported, it is hard for us to understand what is going wrong if we can have access to your site. Yes the issue could be caused by a the google snippet code you ha ...
Floor
*HELP* Posts and artists displaying a weird textClosed
General Help on the Theme
Updated September 16, 2022 at 1:54pm
4
Most recent comment from Max:Hi,
There was a secondary header set which caused the conflict.
I have delete it by editing the page where the issue happen. see screenshot https://d.pr/i/tlhpKx
Now problem is gone.
wuyida
dynamic custom fieldsClosed
MP3 Audio Player Plugin
Updated September 16, 2022 at 11:57am
2
Most recent comment from Max:HiCould you please provide me access to your wp-admin and I will gladly check the issue you have.Also give me the page url where I can see the issue
lisa
doesn't play on desktopClosed
MP3 Audio Player Plugin
Updated September 15, 2022 at 4:37pm
4
Most recent comment from Alexandre Dubois:Well Done
Guillaume
transition issueClosed
Troubleshooting the Theme
Updated September 15, 2022 at 1:31pm
9
Most recent comment from Guillaume:Hello Max,Just a short message to let you know about my page transition problem. It has been solved by a microservice at 25€. It was apparently an AJAX problem on the plugin, which has been rectifie ...
MICHAEL COWDROY
Published All PagesClosed
General Help on the Theme
Updated September 14, 2022 at 7:05pm
2
Most recent comment from Max:Hi,you can trash them and they will remains in your trash folder until you delete them from there
Ben
Theme bugClosed
Troubleshooting the Theme
Updated September 14, 2022 at 1:55pm
2
Most recent comment from Max:HiPlease make sure that you use our latest theme version. We have fixed the license issue in Version 4.23
So if you update your theme to version 4.23 or higher, the issue you have will be fixed.
Pleas ...
lisa
delete logoClosed
Troubleshooting the Theme
Updated September 14, 2022 at 1:41pm
4
Most recent comment from Alexandre Dubois:Hi Lisa,Please go to wp-admin>header & FooterEdit the "Header - Outlander" post with elementorSelect the site logo element and delete it (https://d.pr/i/J8inbw)
Sim
How do i add download link on the player?Closed
MP3 Audio Player Plugin
Updated September 13, 2022 at 2:04pm
6
Most recent comment from Alexandre Dubois:You are welcome
Jamie McClennan
Plugins not workingClosed
Troubleshooting the Theme
Updated September 13, 2022 at 2:03pm
3
Most recent comment from Max:Great Jamie! If you have additional questions, let me know
Arthur
Customization of the MP3 Audio PlayerClosed
MP3 Audio Player Plugin
Updated September 12, 2022 at 6:51pm
2
Most recent comment from Alexandre Dubois:Hi Arthur, Unfortunatly we didnt have developed input field for those infos and they are not part of the tracklist design for now. But this is probably something we will do.
Jordan C
Category sort orderClosed
MP3 Audio Player Plugin
Updated September 11, 2022 at 4:48pm
3
Most recent comment from Max:Great Jordan!
James
Add to cartClosed
MP3 Audio Player Plugin
Updated September 10, 2022 at 5:30am
2
Most recent comment from James:Never mind i figured it out.