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Public Tickets

shaun paulson demo content is brokenClosed General Help on the Theme   Updated March 1, 2021 at 5:58pm   3 Most recent comment from shaun paulson:i figure it out, i had to go back to bluehost and click on pages then go to edit elements. thank you for responding back to me! Designer Evirtual Souncloud url not workingClosed General Help on the Theme   Updated March 1, 2021 at 4:56pm   10 Most recent comment from Max:Ok,the issue is on Soundcloud. probably that the song is not set to be share or dont have permission.To prove that, on the Soundcloud site we cannot share the song..but we can with your other song.see ... Sam Gardner SubscriptionClosed General Help on the Theme   Updated February 28, 2021 at 5:20pm   4 Most recent comment from Max:Hello SamUnfortunately, we can't refund since the initial purchase was made almost 4 months ago. I am truly sorry. Since you have a lifetime subscription, you may use the product for lifetime Johnny Burke teaser episode button colorClosed General Help on the Theme   Updated February 26, 2021 at 4:52pm   2 Most recent comment from Max:Because its 2 different widgets that does not share the same settings.Both widget must be edited separately to achieve the same result. Bùi Văn Trọng websiteClosed General Help on the Theme   Updated February 26, 2021 at 4:24pm   2 Most recent comment from Max:This is a divider and you had a boxshadow on it https://d.pr/i/XoDZa9i simply deleted that divider.To change the image, edit your COLUMN. see screenshot https://d.pr/i/DfQw34 Bùi Văn Trọng websiteClosed General Help on the Theme   Updated February 25, 2021 at 3:43pm   2 Most recent comment from Max:Hi,1. you should not have the error each time you login the admin page anymore. I disabled this option: https://d.pr/i/dyTYrp your server does not had permission to write dynamic style.2. to disable ... silverfox hiding pagesClosed General Help on the Theme   Updated February 24, 2021 at 11:12pm   7 Most recent comment from silverfox:Ok thanks Max much appreciated as always Johnny Burke Transparent headerClosed General Help on the Theme   Updated February 24, 2021 at 7:19pm   4 Most recent comment from Max:Hi,Very simple. your menu text color settings in WP-Admin > Theme Options > Menu options is set to white and your background menu is set to white. So its white on white.If you want to show your menu ... Richard DOINEAU Add icon in playlistClosed General Help on the Theme   Updated February 22, 2021 at 3:15pm   2 Most recent comment from Max:Hi, please update your theme to the latest version. We have added a new feature so you can add /upload custom svg icons. see screenshot: https://d.pr/i/L60h1tPlease read this article about how to up ... silverfox templates kitClosed General Help on the Theme   Updated February 19, 2021 at 8:41pm   2 Most recent comment from Max:HiTo import the templates: 1. Download the templates kit file at https://sonaar.io/login (Under My Account > Downloads) 2. Login to your WordPress dashboard. 3. Make sure Elementor Page Builder plugi ... Johnny Burke where to add a logoClosed General Help on the Theme   Updated February 18, 2021 at 10:01pm   10 Most recent comment from Max:hi,what is the correct size you want? You can set the minimum "height" size in WP-Admin > Theme Options > Logo. Its currently set at 90px height.Your original uploaded logo has weird watermark on it ... Johnny Burke Archive/ Blog pageClosed General Help on the Theme   Updated February 18, 2021 at 3:52pm   2 Most recent comment from Max:Hi,this is a blog archive. its not really made to list events.You will have to build your own archive templates probably by using elementor pro if you want to customize the layout with your own needs. Rejana Cancelling contract for themeClosed General Help on the Theme   Updated February 17, 2021 at 4:02pm   2 Most recent comment from Max:Hi,You can cancel your membership by login at sonaar.io/login and go to My Account > Subscriptions and then click Cancel button. Ethan Cannot Deactive LicenseClosed General Help on the Theme   Updated February 17, 2021 at 3:26pm   3 Most recent comment from Max:Hey guys,thanks for reporting this.It has now been fixed. Johnny Burke Change color of titleClosed General Help on the Theme   Updated February 17, 2021 at 2:38pm   3 Most recent comment from Max:This is a single post. If you want to edit the single post template, I recommend using Elementor Pro's theme builder to built/change the layouts of the single templates as you wish with Elementor ...