Public Tickets
Mayank Parmar
Pre Sales QueriesClosed
General Help on the Theme
Updated March 19, 2021 at 1:29pm
2
Most recent comment from Max:Hello Mayank,Thanks for reaching us.Here are the answers:1) I know other people using it but I'm personally not very familiar with these plugins2) Yes3) Yes4) That will probably be controlled by ...
Solano Todeschini
I want to cancell the subscription and get refundClosed
General Help on the Theme
Updated March 17, 2021 at 2:44pm
2
Most recent comment from Max:Hi Solano,Sure I can refund.Perhaps you have missed something..Have you enabled continuous player in the mp3 player > settings ?see screenshot https://d.pr/i/IArGnL
Deyo
Events Archive List HierarchyClosed
General Help on the Theme
Updated March 16, 2021 at 9:27pm
8
Most recent comment from Alexandre Dubois:You are welcome
Peter Dickson Lopez
HostingClosed
General Help on the Theme
Updated March 15, 2021 at 7:23pm
7
Most recent comment from Max:No problem. Have a nice day
AJ Cumpana
Cookies consent and GDPR compliant page for selecting cookie optionsClosed
General Help on the Theme
Updated March 15, 2021 at 4:59pm
5
Most recent comment from AJ Cumpana:Thanks Max. Ticket can be closed.
Justin M Rindos
Footer MenuClosed
General Help on the Theme
Updated March 14, 2021 at 8:20pm
4
Most recent comment from Max:Make sure its not hidden on mobile: https://d.pr/i/ea1AA4
Leah
theme and continues playClosed
General Help on the Theme
Updated March 9, 2021 at 3:33am
20
Most recent comment from Max:It can have hamburger menu only on breakpoint (tablet/mobile). You can change styling in style tabs... If you are looking for a true and powerful offcanvas menu, use the Sonaar Offcanvas widget where ...
Justin M Rindos
Responsive MenuClosed
General Help on the Theme
Updated March 8, 2021 at 3:30pm
2
Most recent comment from Max:Hi,you will need to resize the font-size in WP-Admin > Theme Options > Menu Options > Mobile typography. see screenshot: https://d.pr/i/yg6QrR
Ulli
bonus pack that contains more than 45 Social Media PSD and Photoshop templates for Facebook and Instagram.Closed
General Help on the Theme
Updated March 8, 2021 at 3:24pm
5
Most recent comment from Max:Hi,if you have the lifetime membership, you can download the social media pack in the theme package file.Login in sonaar.io and go to My Account > Download and download the main zip file.Unzip it on ...
Robert
Mobile MenuClosed
General Help on the Theme
Updated March 6, 2021 at 3:04pm
2
Most recent comment from Max:Hi,you can edit the template set in for your offcanvas widget in WP-Admin > Templates
Gary Farmer
No image import for imported blog postsClosed
General Help on the Theme
Updated March 5, 2021 at 11:39pm
2
Most recent comment from Max:Perhaps your server refused to import the media. You should contact your hosting provider about site migration
Gary Farmer
Importing previous wordpress blog contentClosed
General Help on the Theme
Updated March 5, 2021 at 3:46pm
10
Most recent comment from Gary Farmer:BOOM - wound it back - downloaded posts and have uploaded them to the new site. Lucky I'm just at the beginning so I didn't lose much - ;-) Thanks for your help. No doubt you'll hear fr ...
shaun paulson
demo content is brokenClosed
General Help on the Theme
Updated March 1, 2021 at 5:58pm
3
Most recent comment from shaun paulson:i figure it out, i had to go back to bluehost and click on pages then go to edit elements. thank you for responding back to me!
Designer Evirtual
Souncloud url not workingClosed
General Help on the Theme
Updated March 1, 2021 at 4:56pm
10
Most recent comment from Max:Ok,the issue is on Soundcloud. probably that the song is not set to be share or dont have permission.To prove that, on the Soundcloud site we cannot share the song..but we can with your other song.see ...
Sam Gardner
SubscriptionClosed
General Help on the Theme
Updated February 28, 2021 at 5:20pm
4
Most recent comment from Max:Hello SamUnfortunately, we can't refund since the initial purchase was made almost 4 months ago. I am truly sorry. Since you have a lifetime subscription, you may use the product for lifetime