Public Tickets
Gary Farmer
Affiliate MarketingClosed
General Help on the Theme
Updated April 1, 2021 at 3:10pm
2
Most recent comment from Max:Hi,We do have an affiliate marketing program here: https://sonaar.io/affiliates/But we dont have example of our customer's website that do affiliate USING our themes.
Alyssa
Changing Artist PermalinkClosed
General Help on the Theme
Updated March 31, 2021 at 10:12pm
5
Most recent comment from Alyssa:Hi Max,
Works wonderfully! Thank you so much for your help. You can close this ticket.
Alyssa
Leanna Kirchoff
Hiding dates on Video-listClosed
General Help on the Theme
Updated March 30, 2021 at 2:04pm
2
Most recent comment from Max:Hi there,Edit your video page with Elementor and edit the video list widget. See screenshot https://d.pr/i/0DsK9z
much2loud
OffCanvas menuClosed
General Help on the Theme
Updated March 29, 2021 at 1:50pm
2
Most recent comment from Alexandre Dubois:Hi there, Please be sure you are running the lastest Sonaar theme (4.20.1) and Elementor sonaar Addons plugin(2.0.1).Here how to update them:https://sonaar.ticksy.com/article/12393https://sonaar.tick ...
Tomas Jochmann
Essential Grid Vimeo LightboxClosed
General Help on the Theme
Updated March 28, 2021 at 4:48pm
2
Most recent comment from Max:Hello Tomas,I think Essential Grid offers the ability to have the Vimeo appear in the lightbox. But I don't think it has the ability to display a text description into the lightbox itself, not ...
GRUPOIPARTY
Return payment suscriptionClosed
General Help on the Theme
Updated March 26, 2021 at 5:40pm
2
Most recent comment from Max:Hi,
The account has been charged for the renewal of the Sonaar WordPress theme and includes 1 year of theme updates and theme support.
Take notes that prior to the renewal, we've sent you 2 email ...
Fitz Patton
Title of Playlist when cli9cked to expand to full screen from playerClosed
General Help on the Theme
Updated March 25, 2021 at 11:25pm
4
Most recent comment from Max:To learn more on headers, menu, mobile menu editing with Elementor, see this article https://sonaar.ticksy.com/article/16966
Mads Sørensen
Embedding SpotifyClosed
General Help on the Theme
Updated March 21, 2021 at 5:46pm
12
Most recent comment from Max:Hi there,Ok, i've spent around 25 minutes on your website and the issue you have is very uncommon.Here are the test I've done:1) I did what you told me..indeed, it did not work.2) I tried wi ...
Alex Lykesas
Lyrics FeatureClosed
General Help on the Theme
Updated March 20, 2021 at 1:25pm
8
Most recent comment from Max:We dont have this option yet sorry. this is something we will add to our roadmap for sure if we receive more user request about it
Mayank Parmar
Pre Sales QueriesClosed
General Help on the Theme
Updated March 19, 2021 at 1:29pm
2
Most recent comment from Max:Hello Mayank,Thanks for reaching us.Here are the answers:1) I know other people using it but I'm personally not very familiar with these plugins2) Yes3) Yes4) That will probably be controlled by ...
Solano Todeschini
I want to cancell the subscription and get refundClosed
General Help on the Theme
Updated March 17, 2021 at 2:44pm
2
Most recent comment from Max:Hi Solano,Sure I can refund.Perhaps you have missed something..Have you enabled continuous player in the mp3 player > settings ?see screenshot https://d.pr/i/IArGnL
Deyo
Events Archive List HierarchyClosed
General Help on the Theme
Updated March 16, 2021 at 9:27pm
8
Most recent comment from Alexandre Dubois:You are welcome
Peter Dickson Lopez
HostingClosed
General Help on the Theme
Updated March 15, 2021 at 7:23pm
7
Most recent comment from Max:No problem. Have a nice day
AJ Cumpana
Cookies consent and GDPR compliant page for selecting cookie optionsClosed
General Help on the Theme
Updated March 15, 2021 at 4:59pm
5
Most recent comment from AJ Cumpana:Thanks Max. Ticket can be closed.
Justin M Rindos
Footer MenuClosed
General Help on the Theme
Updated March 14, 2021 at 8:20pm
4
Most recent comment from Max:Make sure its not hidden on mobile: https://d.pr/i/ea1AA4