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Public Tickets

Ky FIsher warning error on loading websiteClosed General Help on the Theme   Updated February 16, 2021 at 12:59pm   3 Most recent comment from Ky FIsher:Thank you for the fast answer, this worked perfectly! silverfox elementor video place holderClosed General Help on the Theme   Updated February 15, 2021 at 7:38pm   5 Most recent comment from silverfox:Hi MaxThanks Max, you are a star, I repasted url and cleared cache and that has done the trick.Many thanks silverfox replacing pictureClosed General Help on the Theme   Updated February 15, 2021 at 6:19pm   3 Most recent comment from silverfox:Thank you so much Max Jarrell Walters Downloading ThemeClosed General Help on the Theme   Updated February 15, 2021 at 3:05pm   2 Most recent comment from Max:Hi Jarrell,Since your subscription has expired, you cannot download files from our server. If you want to access our server files you must have an active subscription. Perhaps you can check with you ... Giorgos AuthorClosed General Help on the Theme   Updated February 15, 2021 at 2:49pm   2 Most recent comment from Max:See article https://kinsta.com/knowledgebase/how-to-change-author-in-wordpress/ Jordan PHP Error SR_TextGradientClosed General Help on the Theme   Updated February 10, 2021 at 4:40pm   4 Most recent comment from Max:Is Elementor Sonaar Addon plugin updated as well? Go to wp-admin > appearance > install plugin and click update. If it does not work, provide me access to wp-admin Bùi Văn Trọng websiteClosed General Help on the Theme   Updated February 9, 2021 at 5:20pm   2 Most recent comment from Max:See this thread: https://wordpress.org/support/topic/cant-remove-this-is-a-demo-store-for-testing-purposes/ Mat Murray A bunch of errors since upgrading to PHP 7.4Closed General Help on the Theme   Updated February 3, 2021 at 2:35pm   3 Most recent comment from Mat Murray:Thanks! Dylan Multiple Artists Beat StoreClosed General Help on the Theme   Updated February 1, 2021 at 5:09pm   4 Most recent comment from Max:Hi,please refer to beatstars for their pricing: https://www.beatstars.com/pricing Vinci Falconi Diakov Player on third part's sitesClosed General Help on the Theme   Updated January 31, 2021 at 5:40pm   21 Most recent comment from Max:Hi This is due to the latest Elementor plugin update 3.1x. Please make sure to update your Sonaar theme and the Elementor for Sonaar plugin as well. We have released a theme updated the same day tha ... Brandon Wildhaber Different Logo per PageClosed General Help on the Theme   Updated January 28, 2021 at 3:00pm   2 Most recent comment from Max:Hi,Unfortunately, we don't have this feature right now but its something we gonna add in the next months.For custom works, we strongly recommend these guys: WP Kraken - https://sonaar.io/go/wpkra ... Pasquale Mobile DeviseClosed General Help on the Theme   Updated January 26, 2021 at 3:42pm   11 Most recent comment from Alexandre Dubois:Hi, This image is by far to much heavy. Reduce it will help lot the homepage loading Johnny Burke Show NotesClosed General Help on the Theme   Updated January 24, 2021 at 6:37pm   30 Most recent comment from Max:Great Johnny Burke menu colorsClosed General Help on the Theme   Updated January 24, 2021 at 5:18pm   2 Most recent comment from Max:make sure to clear browser cache Thierry Change artist slugClosed General Help on the Theme   Updated January 23, 2021 at 3:25am   12 Most recent comment from Max:Hello Nick, You can change the theme's strings by going to WP-Admin > Theme Options > Translation. See screenshot: https://d.pr/i/YLeYcW