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Public Tickets

Johnny Burke menu colorsClosed General Help on the Theme   Updated January 24, 2021 at 5:18pm   2 Most recent comment from Max:make sure to clear browser cache Thierry Change artist slugClosed General Help on the Theme   Updated January 23, 2021 at 3:25am   12 Most recent comment from Max:Hello Nick, You can change the theme's strings by going to WP-Admin > Theme Options > Translation. See screenshot: https://d.pr/i/YLeYcW Jesse Tiny Menu LogoClosed General Help on the Theme   Updated January 22, 2021 at 10:32pm   4 Most recent comment from Max:Hello Ryan,please open a private ticket and provide me info to check into your issue Paul Munger What can be safely deleted from theme to make room on server?Closed General Help on the Theme   Updated January 22, 2021 at 7:10pm   10 Most recent comment from Alexandre Dubois:Hello Paul, This backup tool you are using come from the iron-demo-importer plugins. This is not the best backup tool. This plugin goal is more about importing demo content.  I dont understand why y ... Terry Lamar issue with music playerClosed General Help on the Theme   Updated January 21, 2021 at 3:31pm   5 Most recent comment from Max:The screenshot you sent me is a beatstars player,This player on your website: https://d.pr/i/VjQ2Dy is a beatstars player. In this player, we use our own beatstars account to showcase a demo.From th ... Angela Darpinian How to Change Font and Style of Navigation Bar?Closed General Help on the Theme   Updated January 19, 2021 at 7:43pm   2 Most recent comment from Max:Hi,you can manage de look and feel of the header by going to wp-admin > theme options > menu optionsand you can add, remove or organize menu items in wp-admin > appearance > menus Phil Change Social Icons - Artist PageClosed General Help on the Theme   Updated January 19, 2021 at 4:00pm   2 Most recent comment from Max:Hi,The icons we have there are embed into the PHP template and its custom fields. You cannot switch the icons custom fields for something else.I recommend you use Elementor Pro to build your own singl ... Angela Darpinian Putting social media on pageClosed General Help on the Theme   Updated January 18, 2021 at 3:43pm   2 Most recent comment from Alexandre Dubois:Hello Angela, To edit the footer, you have to go to wp-admin>footersAnd edit the footer post with elementor https://d.pr/i/tHYTZ6. We have fews videos here https://www.youtube.com/channel/UCqG38cP ... Angela Darpinian MP3 file of song not working on siteClosed General Help on the Theme   Updated January 16, 2021 at 4:43pm   2 Most recent comment from Max:Hi,you are not adding the MP3 at the right place. Please read this article on how to add mp3 to your site: https://sonaar.ticksy.com/article/12401 Nicholas Have What version of PHP is required for Streamking themeClosed General Help on the Theme   Updated January 15, 2021 at 7:21pm   2 Most recent comment from Max:Hi,PHP 7.x is recommended ! Julian Open Links in new TabClosed General Help on the Theme   Updated January 11, 2021 at 10:17pm   2 Most recent comment from Alexandre Dubois:Hi Julian, Please try this. Go to wp-admin>theme options>custom css/jsAnd copy this code in the custom js field (Not the custom css field)$('a[href*="?add-to-cart="]').attr('target� ... antrophe The theme is falling to loadClosed General Help on the Theme   Updated January 11, 2021 at 6:25pm   7 Most recent comment from Max:All good now. I have updated the theme and its required plugins. Please check. Miro Vaz Essential Grid Music Click and PlayClosed General Help on the Theme   Updated January 7, 2021 at 7:49pm   3 Most recent comment from Miro Vaz:So simple and I couldn't find it. THANKS once more for the prompt help. 5 star! Quentin Gutenberg Player with the themeClosed General Help on the Theme   Updated December 30, 2020 at 4:04pm   2 Most recent comment from Max:Hello Quentin,We don't have Sonaar MP3 Gutenburg block with the theme. This is only a widget provided with the standalone mp3 audio player pro plugin.To add a player into a post, you can either u ... Richard Kelsey Artist post mobileClosed General Help on the Theme   Updated December 29, 2020 at 10:16pm   5 Most recent comment from Max:Well, I think the best way would be the child theme at the end..sorry