Public Tickets All Categories MP3 Audio Player Plugin (3) Get Started with the Theme (0) Troubleshooting the Theme (4) General Help on the Theme (1) Podcast Help on the Theme (0) Johnny Burke WP ErrorClosed Troubleshooting the Theme Updated December 31, 2025 at 3:57pm 9 Most recent comment from Johnny Burke:"Unpacking the package… Installing the theme… The package could not be installed. The theme is missing the style.css stylesheet. Theme installation failed."Nevermind, I uploaded the right file... Tobias Hübner extend it to the full template layout width without using JSClosed Troubleshooting the Theme Updated December 30, 2025 at 2:26pm 6 Most recent comment from Alexandre Dubois:Hi Tobias, If you want to have some sections in fullwidth and others boxed, I recommend setting the layout to fullwidth in the theme options. When the fullwidth option is selected, it’s normal to ... Giovanni Parise Elementor PluginClosed Troubleshooting the Theme Updated December 26, 2024 at 8:20am 3 Most recent comment from Giovanni Parise:perfect, everything works nowthanks Maik Hannich Essential GridClosed Troubleshooting the Theme Updated December 17, 2024 at 6:23pm 4 Most recent comment from Alexandre Dubois:Hi, Since a change in Instagram's API, the Instagram grid in Essential Grid is no longer working. The Essential Grid team has been informed of the situation. As soon as they release a plugin upd ... Fabiano Ferreira How to change Theme LogoClosed Troubleshooting the Theme Updated November 22, 2024 at 2:02pm 9 Most recent comment from Alexandre Dubois:You are welcome Fabiano Ferreira Update a sectionClosed Troubleshooting the Theme Updated November 21, 2024 at 3:59pm 2 Most recent comment from Alexandre Dubois:Hi, This section is built with Slider Revolution. Go to wp-admin>Slider RevolutionAnd edit the slider Banner01 Stefan Szo Light/dark logo and menu options for POSTSClosed Troubleshooting the Theme Updated November 6, 2024 at 2:32pm 4 Most recent comment from Alexandre Dubois:Hi,On my end, I can see the logo option when I edit a post on your site https://wordpress-1342908-4941371.cloudwaysapps.com/wp-admin/post.php?post=19020&action=edit Elaine Lucia MOBILE MENU Top Item won't link, ONLY sub-item linksClosed Troubleshooting the Theme Updated October 10, 2024 at 8:12pm 3 Most recent comment from Elaine Lucia:PERFECT, thank you so much!This ticket is resolved... Maik Hannich PHP 8.3Closed Troubleshooting the Theme Updated September 26, 2024 at 7:09pm 2 Most recent comment from Max:I don't recommend updating to php 8.3. 70% of wordpress plugins are not compatible to it anyway. PHP 8.2 is best as long as your third party plugin support it.If you have issue with with PHP 8.3, ... Maik Hannich X IconClosed Troubleshooting the Theme Updated September 26, 2024 at 1:44pm 10 Most recent comment from Alexandre Dubois:Hi Maik, You cant update the Fontawesome library by yourself. Which icon do you want?And are you talking about the libray from elementor or from Sonaar? Jeff Kanel Updating Theme FailedClosed Troubleshooting the Theme Updated September 16, 2024 at 2:56pm 8 Most recent comment from Jeff Kanel:Thank you! I appreciate that you made those updates in the site. Everything looks good and we can close this ticket. Tobias Hübner Instagram Feed and Sonaar ThemeClosed Troubleshooting the Theme Updated August 8, 2024 at 4:33pm 4 Most recent comment from Alexandre Dubois:You are welcome Esther Molenwijk Playheader changing colour after Elementor updateClosed Troubleshooting the Theme Updated August 8, 2024 at 3:39pm 6 Most recent comment from Alexandre Dubois:Please clear again cache and try again. Please let me know how it goes Tobias Hübner The new version of elementor (Version: 3.23.4) does not load, if the Elementor Sonaar Addons plugin is active (Version 2.3.6)Closed Troubleshooting the Theme Updated August 8, 2024 at 11:49am 2 Most recent comment from Tobias Hübner:I updated the theme and all is fine. Sry for that! Brendan renewal not workingClosed Troubleshooting the Theme Updated May 20, 2024 at 8:17pm 3 Most recent comment from Brendan:hi max, i reinstalled latest sonaar theme and then it worked - thank you for responding 1234567891075