Public Tickets
Stuart
connecting instagram accountClosed
Troubleshooting the Theme
Updated March 11, 2024 at 6:44pm
6
Most recent comment from Alexandre Dubois:You are welcome
Jonathan Barker
Audience Template - Single Product Page MetaClosed
Troubleshooting the Theme
Updated March 11, 2024 at 9:46pm
3
Most recent comment from Max:Just to let you know that the tag links will work in the next plugin update, and it wont return no results.
Stuart
General editing issuesClosed
Troubleshooting the Theme
Updated March 7, 2024 at 7:21pm
6
Most recent comment from Alexandre Dubois:Hi, You have to edit the grid skin.Go to wp-admin>essential grid>item skin editorEdit the "News Skin Masonery" skin.Select the "Date" layerClick on the STYLE tabAnd change the font colorDo the same w ...
Frédéric
En-tête thème "Skulls"Closed
Troubleshooting the Theme
Updated March 4, 2024 at 6:08pm
3
Most recent comment from Alexandre Dubois:Bonjour,Je suis heureux d'apprendre que vous avez réussi à trouver la solution à votre problème. Si vous avez d'autre question, il nous fera un plaisir de vous répondre. Bonne journé ...
Todd
Unyson Extension Update Breaks WordpressClosed
Troubleshooting the Theme
Updated March 2, 2024 at 10:29pm
2
Most recent comment from Max:Hi,Please delete the plugin iron-demo-importer You don't need this plugin nor update it once the podcaster theme has been imported.it's only used to import the theme demo for the first time ...
Jonathan Barker
Page breaks after tablet orientation shiftClosed
Troubleshooting the Theme
Updated March 1, 2024 at 2:48pm
4
Most recent comment from Alexandre Dubois:Hi Jonathan, Thank you to have reported this, I can now replicate the issue. I dont have any fix for now, but we will take a look on this.
Stuart
color customizationClosed
Troubleshooting the Theme
Updated February 27, 2024 at 10:19pm
2
Most recent comment from Alexandre Dubois:Hi Stuart, 1. First change the purple color through the theme options. Go to wp-admin>theme options>look and feelAnd replace the purple color here.Go to wp-admin>Audio Players & Events settings>musi ...
Alex
Sale Price IssuesClosed
Troubleshooting the Theme
Updated February 27, 2024 at 8:32pm
7
Most recent comment from Alexandre Dubois:Well done. Sorry for this.
Rich
Artists photos not loading, and all the icons for social media are not appearing on home page and other pagesClosed
Troubleshooting the Theme
Updated February 27, 2024 at 3:31pm
4
Most recent comment from Alexandre Dubois:Hi Rich, I have tested with three devices and many browsers and artist pictures are always visible to me. Please clear cache and test it without be logged to the wp-admin. Let me know how it goes.
Alex
Theme AJAX page transition issueClosed
Troubleshooting the Theme
Updated February 23, 2024 at 5:55pm
4
Most recent comment from Alexandre Dubois:Hi Alex,Can you provide a detailed explanation of what to do to reproduce the issue? I don't see in which context the back button is not working.
Bobby
Music gridClosed
Troubleshooting the Theme
Updated February 20, 2024 at 2:55pm
2
Most recent comment from Alexandre Dubois:Hi Bobby,Please go to wp-admin>Essential GridClick on the "Music Grid Click and Play" grid settingClick on the "Nav-filter-sort" tab.And change the "start sorting by" option:
Greg Egelston
Theme Default BackgroundClosed
Troubleshooting the Theme
Updated February 19, 2024 at 6:52pm
2
Most recent comment from Alexandre Dubois:Hi Greg, Please go to wp-admin>theme options>look and feel>main background.
Greg Egelston
Mobile MenuClosed
Troubleshooting the Theme
Updated February 14, 2024 at 4:59am
2
Most recent comment from Greg Egelston:all good found a section where it wasn't saved odd, might of been a cache issue.
Keith Rowley
Downloadable music filesClosed
Troubleshooting the Theme
Updated February 13, 2024 at 3:15pm
4
Most recent comment from Max:Hi,Create a product in WooCommerce.Once the product has been created, copy its link URL.Edit your playlist in WP-Admin > Playlists and add a new store icon : https://drops.sonaar.io/i/AEm6IJ
Lenka
Display only selected CD on a parallex pageClosed
Troubleshooting the Theme
Updated February 12, 2024 at 3:13pm
2
Most recent comment from Alexandre Dubois:Hi Lenka,You can use the native archive category playlist URL, something like http://lubos.local/playlist-category/leader.Creating a new playlist archive template is a bit beyond the scope of our supp ...