Public Tickets
Ben Watts
Generating short code for DiviClosed
Troubleshooting the Theme
Updated March 2, 2023 at 3:25pm
4
Most recent comment from Max:Thanks for your input. Ill pass your message to our dev team.Have a great day
Jeff Kanel
Font IssuesClosed
Troubleshooting the Theme
Updated March 1, 2023 at 3:03am
5
Most recent comment from Jeff Kanel:I resolved the issue. It seems that I had selected the original "RobotoCondensed" value in Theme Options > Topography. Even after fixing the CSS files, this value had been saved somewhere.After ...
CURTIS ALLEN
There has been a critical error on this website.Closed
Troubleshooting the Theme
Updated February 28, 2023 at 11:33pm
8
Most recent comment from CURTIS ALLEN:Awesome problem solved!!!Thank you very much for your help 🙏
James
Downloads not workingClosed
Troubleshooting the Theme
Updated February 27, 2023 at 2:25pm
6
Most recent comment from Max:Hi James,I'm sure there is a way to shorten the checkout way with less info, but I never tried to customize this. WooCommerce is the most popular e-commerce plugin for WordPress with over 5+ Mil ...
emedia
Search Form and Continues playerClosed
Troubleshooting the Theme
Updated February 21, 2023 at 2:27am
7
Most recent comment from Max:No it won't. It will only work for a tracklist. You can add multiple post within the same tracklist.Otherwise, I don't have any other ajax solution for you sorry.
Heinrich Buttler
Elementor with SonaarClosed
Troubleshooting the Theme
Updated February 14, 2023 at 2:43pm
6
Most recent comment from Heinrich Buttler:OK, I had to go down to PHP 7.4 ... thank you, you might delete this ticket please.
André
Google FontsClosed
Troubleshooting the Theme
Updated February 10, 2023 at 3:43pm
7
Most recent comment from Alexandre Dubois:The way we enqueue google fonts was not compatible with Local Google Font. We have changed many code lines in the theme core.
iDemiah
Critical Error on WebsiteClosed
Troubleshooting the Theme
Updated February 8, 2023 at 8:43pm
8
Most recent comment from Max:Great!
hopeton
Theme homepageClosed
Troubleshooting the Theme
Updated February 7, 2023 at 11:08am
29
Most recent comment from hopeton:Hi MaxThere is definitely an issue with my Mac Book Pro, any changes I make are not taking place, I've logged into the backend of the site via my iPad made changes and everything works. Thank ...
Mat Murray
IONOS told me to update to PHP 8.1, now theme is brokenClosed
Troubleshooting the Theme
Updated February 1, 2023 at 3:34pm
9
Most recent comment from Mat Murray:Perfect. Thanks! That looks to be the end of this issue for now.Thanks for all your help!
mel
Music player widthClosed
Troubleshooting the Theme
Updated January 28, 2023 at 4:54am
5
Most recent comment from mel:Thank you for your video. I have fixed it now :)
José Pedro Ferreira
The old events don't appearClosed
Troubleshooting the Theme
Updated January 23, 2023 at 4:03pm
11
Most recent comment from Max:Maybe the translattion plugin was installed after the event were created. I don't know
joly
scrollClosed
Troubleshooting the Theme
Updated January 21, 2023 at 1:01pm
10
Most recent comment from Max:Quel problème exactement avec Php 8? Montrer moi les message d'erreur
Wendy Hunt
No player in Firefox or SafariClosed
Troubleshooting the Theme
Updated January 20, 2023 at 1:29am
3
Most recent comment from Wendy Hunt:I turned off all of the plugins and turned them back on one at a time - and it worked. None of them triggered the problem. I'm not sure what that is - but it's good now.
DAVID
slider revolutionClosed
Troubleshooting the Theme
Updated January 19, 2023 at 4:50pm
2
Most recent comment from Max:Hi, If you have issues with plugin activations or updates, please read below:
Plugin updates:
Like any premium themes on the market, the premium plugins that come with the theme cannot be automatical ...