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Public Tickets

Jack Missing ContentClosed Troubleshooting the Theme   Updated April 30, 2023 at 6:27pm   2 Most recent comment from Max:Could you please provide me access to your wp-admin and I will gladly check the issue you have. David Arkenstone fixingClosed Troubleshooting the Theme   Updated April 28, 2023 at 12:54am   40 Most recent comment from Max:Yes sure. Do you absolutely need elementor pro activated?  Richard Hallman Karbones Theme Home PageClosed Troubleshooting the Theme   Updated April 24, 2023 at 6:41pm   4 Most recent comment from Alexandre Dubois:You are welcome mel Mobile view is squashing imagesClosed Troubleshooting the Theme   Updated April 13, 2023 at 1:44pm   4 Most recent comment from Alexandre Dubois:You are welcome Evan Stewart Error message on website - Need SupportClosed Troubleshooting the Theme   Updated April 6, 2023 at 5:14pm   7 Most recent comment from Evan Stewart:Ah ok. I just wanted to make sure the documentation was correct.Evan Klemen I just bought your sonaar studio and I dont know how to replace text: TRUE ARTISTS, SENIOR MUSIC PRODUCERS AND TOP-TIER ENGENEERSClosed Troubleshooting the Theme   Updated April 4, 2023 at 1:46pm   2 Most recent comment from Max:Hi,edit your slide and choose Global Layers. See screenshot https://drops.sonaar.io/i/CNuW1L Jean Reibel background displayClosed Troubleshooting the Theme   Updated April 3, 2023 at 6:03pm   2 Most recent comment from Max:Im closing this ticket since its a duplicate of https://sonaar.ticksy.com/ticket/3335919/ and have just replied. This will prevent confusion and duplication. Lilian Sonaar plugin issues doesn't work with Wordpress and php8Closed Troubleshooting the Theme   Updated March 31, 2023 at 2:09pm   2 Most recent comment from Max:Hi,Please make sure that you use our latest theme version. We have fixed this issue in the last theme update.  Important: For this particular update, you will need to update your theme manually. Here ... gsmsteve demo content failClosed Troubleshooting the Theme   Updated March 29, 2023 at 9:37pm   2 Most recent comment from Max:HiCould you please provide me temporary access to your wp-admin and I will gladly check the issue you have. Iker Cornerstone crashes my webClosed Troubleshooting the Theme   Updated March 28, 2023 at 7:08pm   7 Most recent comment from Max:Sorry I though you was refering Cornerstone as a third party plugins. Glad you got it fixed! Zach Beeson Audio Player transparent, no edits workClosed Troubleshooting the Theme   Updated March 27, 2023 at 8:43pm   2 Most recent comment from Alexandre Dubois:Hi Zach, Please clear the browser cache. I see a black background on my side.https://drops.sonaar.io/i/oUkXxD Peter Randau Add text to slider items (slider revolution)Closed Troubleshooting the Theme   Updated March 15, 2023 at 4:56pm   8 Most recent comment from Alexandre Dubois:Hi Peter,Use {{link}} as the url in the action panel.See hereTo custom the single playlist template you can do it through the child theme if you have php knowledge or you can use Elementor Pro to de ... Esther Molenwijk The podcasts are not properly put on the right place with the dateClosed Troubleshooting the Theme   Updated March 14, 2023 at 8:57am   9 Most recent comment from Esther Molenwijk:Nice! working.. Thanks Max Jon Jackson Access to Nav menu to editClosed Troubleshooting the Theme   Updated March 9, 2023 at 7:15pm   6 Most recent comment from Alexandre Dubois:You are welcome Robin Schubert Menu gone (Slider Revolution error)Closed Troubleshooting the Theme   Updated March 9, 2023 at 4:55pm   9 Most recent comment from Max:Please check now, should works.