Public Tickets
Filippo
LyricsClosed
Troubleshooting the Theme
Updated August 28, 2023 at 3:55pm
8
Most recent comment from Alexandre Dubois:Hi, The issue was caused by the styling tab int the ttml file.
Jess
try to change a template (event.php) in child theme but doesn't work ^^Closed
Troubleshooting the Theme
Updated August 24, 2023 at 5:21pm
5
Most recent comment from Jess:Great, it works!Thank you for your help 🤗Kind regards,Jess
Samantha Bliss
Mobile view showing duplicate menuClosed
Troubleshooting the Theme
Updated August 23, 2023 at 9:41am
3
Most recent comment from Samantha Bliss:Thank you Max :-)
Guy
Can't modify symphony headerClosed
Troubleshooting the Theme
Updated August 18, 2023 at 4:20pm
6
Most recent comment from Max:Maybe, im not familiar with vivid backup pluginits the first time i see this kind of issue.I recommend using a staging server and make it your prod server instead of migrating through a backup plugin. ...
Isaac
certain buttons and header not respondingClosed
Troubleshooting the Theme
Updated August 17, 2023 at 6:12pm
10
Most recent comment from Max:You are welcome
Steve Law
problem with sliderClosed
Troubleshooting the Theme
Updated August 17, 2023 at 11:39am
2
Most recent comment from Max:Could you please provide me temporary access to your WP-Admin (WordPress dashboard), I will gladly check the issue you have.
To create an access:
Log in to your WordPress website using your existin ...
Esther Molenwijk
Icons not visibleClosed
Troubleshooting the Theme
Updated August 9, 2023 at 2:15pm
2
Most recent comment from Alexandre Dubois:Hi Esther, Thanks to have reported this issue. It is fixed now
Dara Emerson
podcast episodesClosed
Troubleshooting the Theme
Updated August 8, 2023 at 8:13pm
4
Most recent comment from Alexandre Dubois:Hi Dara, May I ask if you have use the cron job or the import tool?
hopeton
homepage don't showingClosed
Troubleshooting the Theme
Updated August 8, 2023 at 6:13pm
4
Most recent comment from Alexandre Dubois:You are welcome
Dara Emerson
essential grid pluginClosed
Troubleshooting the Theme
Updated August 4, 2023 at 4:52pm
14
Most recent comment from Alexandre Dubois:You are welcome
Dara Emerson
CategoriesClosed
Troubleshooting the Theme
Updated August 4, 2023 at 3:29pm
10
Most recent comment from Dara Emerson:wow great! thanks!
Dajah Jackson
Theme Installation and AJAX problemClosed
Troubleshooting the Theme
Updated August 3, 2023 at 8:30pm
6
Most recent comment from Max:I have fixed it by first saving the theme settings. now it works and demo has been fully imported.
gianlucaper
bordersClosed
Troubleshooting the Theme
Updated July 31, 2023 at 4:09pm
19
Most recent comment from Alexandre Dubois:you are welcome
Johnny Burke
Faq page not displaying correctlyClosed
Troubleshooting the Theme
Updated July 26, 2023 at 3:58pm
4
Most recent comment from Max:Google's Preview will always take the first image displayed in your page.In your case, you have this image set here: https://drops.sonaar.io/i/kHfXxz
gianlucaper
page shopClosed
Troubleshooting the Theme
Updated July 26, 2023 at 2:39pm
24
Most recent comment from gianlucaper:Weird...but it's not a big problem, we can close the ticket. thanks so much!