Public Tickets
Frankie Jordan
A glitch in setting up my websiteClosed
Troubleshooting the Theme
Updated September 22, 2021 at 4:18pm
2
Most recent comment from Alexandre Dubois:Hi Frankie, This empty space is caused by the page banner feature.Please edit the single artist "Jordan Cozart". And select "-select-" as the banner banner background type here
tina solis
EPISODE INFORMATIONClosed
Podcast Help on the Theme
Updated September 22, 2021 at 1:44pm
2
Most recent comment from Max:Hi,While you cannot show native feed seasons and episode tag information WITHIN the Podcast Archive widget, (this is a feature we could probably develop soon), however you can display categories ...
Hemant Thakral
Unable to upload themeClosed
General Help on the Theme
Updated September 22, 2021 at 1:33pm
4
Most recent comment from Alexandre Dubois:Hi Hemant, You can download the Sonaar theme from your Sonaar Account. Login at https://sonaar.io/login then go to My Account > Licenses > View Details and Downloads.
Joe Riedl
Player is not playing when logged outClosed
MP3 Audio Player Plugin
Updated September 21, 2021 at 5:50pm
4
Most recent comment from Max:you are welcome
GertJan van Schuppen
"reset" templateClosed
General Help on the Theme
Updated September 21, 2021 at 3:24pm
2
Most recent comment from Max:What I always recommend when using a new WordPress theme is to develop the "new" website on a staging server with a fresh copy of WordPress. So start with a clean copy of WordPress, install the them ...
Paul Bell
Problem with the player pluginClosed
Troubleshooting the Theme
Updated September 20, 2021 at 5:38pm
5
Most recent comment from Alexandre Dubois:Thanks Paul, This will be fix in the next theme update
Alex Lykesas
Disable autoscroll on woocomerceClosed
Troubleshooting the Theme
Updated September 20, 2021 at 3:07pm
4
Most recent comment from Alexandre Dubois:I have fixed the issue directly in the theme core. Maybe you have to clear the browser cache.
Marcus
Podcast and social media linksClosed
General Help on the Theme
Updated September 20, 2021 at 1:43pm
6
Most recent comment from Alexandre Dubois:Hi Marcus,You are problably using th http://www.blacklegacies.com/ (HTTP) rather than https://www.blacklegacies.com/ (HTTPS). Please try with this link on your mobile and tell me if the player wo ...
Yorman
Mobile design guidanceClosed
General Help on the Theme
Updated September 20, 2021 at 2:41am
3
Most recent comment from Yorman:It was varnish cache. After purging it everything syncs up correctly.Thanks!
Michael
Mp3 pro crashedClosed
MP3 Audio Player Plugin
Updated September 18, 2021 at 12:49am
1
Most recent comment from Michael:Sonaar mp3 crashed and the playlist completely vanishes while I was testing it! I am on a deadline! Need a fix! Is this a bug! Is this fixable?Never seen anything like this before!!
Robert Parsons
Need drag and drop support to re-order tracks in playlistsClosed
MP3 Audio Player Plugin
Updated September 17, 2021 at 4:07pm
6
Most recent comment from Manuel Echevarria:I think it will be very helpful to have such a feature. I need to reorder more than 50 items in multiples playlists and it will be good to have an easy way to do it.
Svetlana
Publishing categoriesClosed
Troubleshooting the Theme
Updated September 17, 2021 at 1:42pm
6
Most recent comment from Alexandre Dubois:Hi Svetlana,The menu is hidden because the option "hide header and menu" is enablehttps://d.pr/i/oDE0YU.About the margin issue, are you able to guide me step by step the way to see this issue
Alex Lykesas
Music Grid Title OverlapsClosed
Troubleshooting the Theme
Updated September 17, 2021 at 1:11pm
4
Most recent comment from Alexandre Dubois:You are welcome
Alex Lykesas
Change Menu Nav ColorClosed
Troubleshooting the Theme
Updated September 16, 2021 at 8:50pm
2
Most recent comment from Alexandre Dubois:Hi Alex, Yes you can do that.You can set a default color to wp-admin>theme options>menu optionsAnd you can also overwrite the default color in each page setting.Please read this article https://sonaar ...
Maria Constantinou
Music Player compatiblityClosed
MP3 Audio Player Plugin
Updated September 16, 2021 at 2:51pm
2
Most recent comment from Max:Hi,We can do something close. Please check this example of what we have done with our plugin: https://beatstore.sonaar.io/rebirth/For Soundcloud, you cannot play Soundcloud files into a custom audio p ...