Public Tickets
Rich
Artists photos not loading, and all the icons for social media are not appearing on home page and other pagesClosed
Troubleshooting the Theme
Updated February 27, 2024 at 3:31pm
4
Most recent comment from Alexandre Dubois:Hi Rich, I have tested with three devices and many browsers and artist pictures are always visible to me. Please clear cache and test it without be logged to the wp-admin. Let me know how it goes.
Chance
styleClosed
MP3 Audio Player Plugin
Updated February 26, 2024 at 9:15pm
2
Most recent comment from Alexandre Dubois:Hi, You have to hide the tracklist and the artwork.
Joni
Request: option to sort by...Closed
MP3 Audio Player Plugin
Updated February 25, 2024 at 6:48pm
3
Most recent comment from Jonathan Barker:Randomization would also be a great sorting feature. While shuffle tries to achieve the same effect, it does not update the list visitors see. I know it's not easy, but I was thinking somet ...
Tim Gales
installing MP3 Music Player Pro Version – BusinessClosed
MP3 Audio Player Plugin
Updated February 23, 2024 at 6:48pm
56
Most recent comment from Alexandre Dubois:Yes this is another way. Well done.
Alex
Theme AJAX page transition issueClosed
Troubleshooting the Theme
Updated February 23, 2024 at 5:55pm
4
Most recent comment from Alexandre Dubois:Hi Alex,Can you provide a detailed explanation of what to do to reproduce the issue? I don't see in which context the back button is not working.
Jaime
I can't search my beats by the name of themClosed
MP3 Audio Player Plugin
Updated February 22, 2024 at 5:16pm
2
Most recent comment from Max:Hi,I can't seem to be able to reproduce on my computer. Here it works, see screenshot https://drops.sonaar.io/i/i1nFJgCould you please elaborate on the steps to reproduce the issue on my end an ...
grant thompson
Audio cut outClosed
MP3 Audio Player Plugin
Updated February 22, 2024 at 5:11pm
13
Most recent comment from Max:Hi,as stated before, the issue is related with iOS, not our plugin.ref: This is known issue and its caused by iOS 17.
We are waiting for a fix from an hotfix by Apple.
https://discussions.apple.co ...
Namoz Muhammadkarim
Issues with templates and custom linksClosed
General Help on the Theme
Updated February 22, 2024 at 4:09am
7
Most recent comment from Namoz Muhammadkarim:Thank you for your help, I figured it out!
Bui Son
How to force download audio mp3, wavClosed
MP3 Audio Player Plugin
Updated February 20, 2024 at 3:34pm
2
Most recent comment from Max:Hi,This is a CORS issue. Browsers prevent downloading files directly when the files are hosted on other domains, as a security prevention. Otherwise, one could download any files from any server wi ...
jolivet
multiple tracksClosed
MP3 Audio Player Plugin
Updated February 20, 2024 at 3:23pm
2
Most recent comment from Max:Hi,you can use our Import tools in WP-Admin > MP3 Player > Tools > PLAYLIST BULK IMPORTER
Bobby
Music gridClosed
Troubleshooting the Theme
Updated February 20, 2024 at 2:55pm
2
Most recent comment from Alexandre Dubois:Hi Bobby,Please go to wp-admin>Essential GridClick on the "Music Grid Click and Play" grid settingClick on the "Nav-filter-sort" tab.And change the "start sorting by" option:
Keith Rowley
Slider RevvolutionClosed
General Help on the Theme
Updated February 20, 2024 at 1:43am
2
Most recent comment from Max:Hi,If you have issues with plugin activations or updates, please read below:
Plugin updates:
Like any premium themes on the market, the premium plugins that come with the theme cannot be automatically ...
Greg Egelston
Theme Default BackgroundClosed
Troubleshooting the Theme
Updated February 19, 2024 at 6:52pm
2
Most recent comment from Alexandre Dubois:Hi Greg, Please go to wp-admin>theme options>look and feel>main background.
Michał
Continuos playback doesn't workClosed
MP3 Audio Player Plugin
Updated February 19, 2024 at 4:37pm
8
Most recent comment from Alexandre Dubois:You are welcome
Vivian
loading On every pageClosed
MP3 Audio Player Plugin
Updated February 17, 2024 at 3:28pm
2
Most recent comment from Max:I cant see your website URL so its hard for me to see whats wrong, but perhaps you need to disable continuous player in WP-Admin > MP3 Player > Settings > Sticky Player and make sure also to clear bro ...