Public Tickets
Keith
Cannot install demo content theme and question about the sliderClosed
Podcast Help on the Theme
Updated January 3, 2024 at 7:22pm
13
Most recent comment from Alexandre Dubois:Hi Keith, You have been refund.If you are looking for a mp3 player plugin instead of a wordpress theme, please take a look on https://sonaar.io/mp3-audio-player-pro/
Amawndie
playlist displayClosed
MP3 Audio Player Plugin
Updated January 3, 2024 at 3:15pm
7
Most recent comment from Alexandre Dubois:You are welcome
Malik
Clone button creating new artist but cannot find page to editClosed
General Help on the Theme
Updated January 2, 2024 at 11:11pm
3
Most recent comment from Malik:I was able to find a temporary workaround for the issue
Eughine Dunnion
YouTube video gridClosed
General Help on the Theme
Updated January 2, 2024 at 5:49pm
3
Most recent comment from Eughine Dunnion:Okay, thanks, I've contacted Essential Grid.
Curtis
AlbumClosed
MP3 Audio Player Plugin
Updated January 1, 2024 at 5:49pm
7
Most recent comment from Alexandre Dubois:Hi Curtis, A WordPress plugin can be employed to enhance email deliverability and minimize the likelihood of emails being flagged as spam. I cannot personally recommend a specific plugin as I haven&# ...
robert lust
hide titleClosed
MP3 Audio Player Plugin
Updated December 30, 2023 at 3:28pm
2
Most recent comment from Max:Yes, you can disable the title by editing your player widget in Elementor. See screenshot: https://drops.sonaar.io/i/M3fpfH
Eughine Dunnion
Mobile phone optimisationClosed
General Help on the Theme
Updated December 29, 2023 at 5:41pm
2
Most recent comment from Max:Mobile layouts can be managed independtly using Elementor Editor and with custom CSS.See this article: https://elementor.com/help/mobile-editing/
Malik
Promote Theme Hero ImageClosed
General Help on the Theme
Updated December 29, 2023 at 5:05pm
4
Most recent comment from Max:Our original image is 650x911 px
Craig Addy
Keeping a playlist privateClosed
MP3 Audio Player Plugin
Updated December 29, 2023 at 4:49pm
9
Most recent comment from Max:Hi,Yes the Hide Sticky on the excluded URLs option should hide the sticky player. Make sure to clear your browser site cookies.This is related to the continuous audio playback in the sticky player ind ...
Malik
Promote Theme - Mobile Menu is duplicatingClosed
General Help on the Theme
Updated December 29, 2023 at 4:11am
2
Most recent comment from Malik:Was able to resolve this
Jamie
Premium Feeds and PowerPress compatibilityClosed
MP3 Audio Player Plugin
Updated December 29, 2023 at 12:07am
4
Most recent comment from Max:No we dont have this feature at this time I'm afraid, sorry
Jochen Schmidt-Hambrock
displaying an mp3 pro playlist with a Spotify blockClosed
MP3 Audio Player Plugin
Updated December 28, 2023 at 2:46pm
2
Most recent comment from Max:You cannot use our custom player's post template to keep only the player's album cover without a track im afraid, sorry
Karl
Themefailed to installClosed
Get Started with the Theme
Updated December 28, 2023 at 12:14pm
2
Most recent comment from Max:HiYou are uploading the wrong file. Unzip the file called "UNZIP-ME-FIRST_Sonaar-WP-Package.zip" on your computer first, then upload the file called sonaar.zip which is located in the /theme/ folder.
mike
Woocommerce - continuous audio not workingClosed
MP3 Audio Player Plugin
Updated December 28, 2023 at 2:29am
2
Most recent comment from Max:Hi,AJAX page loading is not compatible with WooCommerce Plugin im afraid. This is a known issue that we reported to the WooCommerce team a long time ago and they have not moved on this issue yet.
Miloš
Extending the MP3 pluginClosed
MP3 Audio Player Plugin
Updated December 27, 2023 at 7:16pm
6
Most recent comment from Max:Hi,I never tried my idea so I dont know if it will work..its just an idea.Basically, you set different track version using ACF Fields in your product.Then add a sonaar player in the product post templ ...