Public Tickets

Esther Molenwijk responsive header is not working properlyClosed Troubleshooting the Theme   Updated January 29, 2024 at 5:44pm   9 Most recent comment from Alexandre Dubois:Hi Esther, You probably need to adjust the min height here as you have done before.  Here the ticket where we have talked about this:https://sonaar.ticksy.com/ticket/3252279/ Mike Watermark - Adjusting Watermark Playback Frequency/CadenceClosed MP3 Audio Player Plugin   Updated January 29, 2024 at 4:59pm   4 Most recent comment from Max:Hi Mike,We have just released the new option. Please update to version 5.0.2 DanDann LegalityClosed MP3 Audio Player Plugin   Updated January 28, 2024 at 6:15pm   2 Most recent comment from Max:Hello Dan,Im very not familiar with music licensing as we are more into WordPress code development.We have a sort/filter/search function with our MP3 Audio Player Pro (Business Plan and higher)To pr ... Justin Sainton Updating the Playlist title, possibly dynamicallyClosed MP3 Audio Player Plugin   Updated January 28, 2024 at 6:11pm   4 Most recent comment from Max:According to the code provided, it seems you are setting the feed attribute which is fine. You must also set the feed_title attribute to set the track title.See our shortcode page to find out all the ... DanDann Mobile editingClosed MP3 Audio Player Plugin   Updated January 27, 2024 at 8:16pm   3 Most recent comment from DanDann:my computer is broke for now. All i have are devices. HARMAN "Template Kit Install ErroR"Closed Troubleshooting the Theme   Updated January 26, 2024 at 10:09pm   9 Most recent comment from Max:I have installed the Audience Kit.According to our documentation (Step 6), the license key was not entered: https://sonaar.io/docs/how-to-use-and-import-sonaar-elementor-kit/ Tomas Mark Can't activate 5.01 versionClosed MP3 Audio Player Plugin   Updated January 26, 2024 at 3:47pm   5 Most recent comment from Max:Great! we will push an hot fix to resolve this issue for people using old PHP version. Andre Header and 1st section far apartClosed Troubleshooting the Theme   Updated January 25, 2024 at 12:04am   3 Most recent comment from Andre:Thank you! Michele Dupras Repeated Errors when trying to install Demo ContentClosed Troubleshooting the Theme   Updated January 24, 2024 at 5:46pm   2 Most recent comment from Max:Hello Michele,If you want, I can install it for you (id need access to your wp-admin).Otherwise, here is the file for the theme demo : https://drops.sonaar.io/f/Oztzae To import a theme demo manuall ... Jonathan Barker Feature Request: Audio Watermarks to CloudClosed MP3 Audio Player Plugin   Updated January 24, 2024 at 3:02pm   2 Most recent comment from Max:Hi,Unfortunately, we dont have an option to send the audio preview to another hosting at the moment. If other user requests this, we will add it to our roadmap. Andrew Jubinsky podcast feedClosed Podcast Help on the Theme   Updated January 24, 2024 at 2:55pm   4 Most recent comment from Max:What is the RSS Feed URL you have submitted to Spotify ? Mickey Formatting IssueClosed MP3 Audio Player Plugin   Updated January 23, 2024 at 9:00pm   3 Most recent comment from Mickey:Turns out I needed to just "Hide Image Cover" and it corrected itself. All is well. Thank you. JOSEPH THOMPSON streamingClosed MP3 Audio Player Plugin   Updated January 23, 2024 at 5:50am   2 Most recent comment from Max:Yes absolutely ! George Evangelopoulos HTTP Loopback in dockerized version of themeClosed Get Started with the Theme   Updated January 22, 2024 at 10:07pm   1 Most recent comment from George Evangelopoulos:This is not particularly a ticket, bbut there was no other reference when i searched for "loopback", and I think addresses a possible scenario.If you're trying to run the theme in a container an ... Douglas Track duration reveresed, appears on right sideClosed MP3 Audio Player Plugin   Updated January 22, 2024 at 7:41pm   4 Most recent comment from Max:Great! Have a nice day