Public Tickets
Mauro Corbani
wordpress errorClosed
MP3 Audio Player Plugin
Updated June 29, 2023 at 9:36pm
3
Most recent comment from Mauro Corbani:It is working. Thanks
Jan
Feauture RequestClosed
Troubleshooting the Theme
Updated June 29, 2023 at 11:27am
8
Most recent comment from Max:Awesome! Happy we could help you out! Btw. If you have a moment, I would very much appreciate if you could quickly rate our Sonaar product 5 Stars, just to help me spread the word. It's my litt ...
Joni
Request: option to sort by...Closed
MP3 Audio Player Plugin
Updated June 29, 2023 at 1:24am
2
Most recent comment from Max:Hi,
Unfortunately, as much as I would love to help you, this feature is not possible with Sonaar at the moment.
On my end, I tagged this ticket as a feature request so that our development team can ...
James Flowers
Error log error with ACF add-onClosed
Troubleshooting the Theme
Updated June 28, 2023 at 2:24pm
9
Most recent comment from James Flowers:Alright. Appreciate your help.
nicholas
theme wont installClosed
Troubleshooting the Theme
Updated June 27, 2023 at 1:22am
4
Most recent comment from Max:Please read this article https://sonaar.io/docs/when-installing-the-sonaar-theme-it-says-are-you-sure-you-want-to-do-this-the-link-you-followed-has-expired/
Senti-Ente
Main BackgroundClosed
Troubleshooting the Theme
Updated June 26, 2023 at 2:40pm
3
Most recent comment from Senti-Ente:hi, it was a cache issue from my browser... is all right now.
Senti-Ente
Audioplayer color on mobile phoneClosed
Troubleshooting the Theme
Updated June 26, 2023 at 2:37pm
5
Most recent comment from Senti-Ente:hi, thank you... that was, now all is correct... background also was a cache issue
Jason McDonald
Pre-Sales QuestionClosed
MP3 Audio Player Plugin
Updated June 26, 2023 at 2:06pm
2
Most recent comment from Max:Hi,you can create unlimited number of players..so perhaps you can create 5-6 pages for each country, and have 1 player on each of these page. Then, you can create a menu so people can choose which pa ...
Billy Roberson
Pagination Options and Menu DisplayClosed
MP3 Audio Player Plugin
Updated June 23, 2023 at 3:47pm
8
Most recent comment from Alexandre Dubois:Yes it is
Zephan Hwang
Download call to actionClosed
MP3 Audio Player Plugin
Updated June 23, 2023 at 3:44pm
2
Most recent comment from Alexandre Dubois:Hi Zephan, When the Download icon is selected and the link url links to a file, the call to action will be automatically a download button. https://drops.sonaar.io/i/iH1nKMYou can also through the ...
Senti-Ente
Reeplace Slider Revolution images on home created with elementorClosed
General Help on the Theme
Updated June 23, 2023 at 1:45pm
8
Most recent comment from Alexandre Dubois:Hi,Sorry if I misunderstand you, I though you asking to set a slider as the background. We cant set a slider as an elementor SECTION background.
Bas Schilperoord
License keeps expiring despite having the latest version of the pluginClosed
Troubleshooting the Theme
Updated June 22, 2023 at 8:11pm
8
Most recent comment from Bas Schilperoord:Hi Max,
I might rebuild the site if necesssary, hopefully it was a domain issue indeed. I also wondered about the same. We'll see! Still thanks for your help.
It is really a weird issue I also ca ...
Monique
Download TrackingClosed
MP3 Audio Player Plugin
Updated June 22, 2023 at 1:39pm
4
Most recent comment from Max:Hi,We cannot pass personally identifiable info on Google Analytics. For this, you will need to develop a custom script. You need to be cautious because of privacy regulations like GDPR, CCPA, etc. Pa ...
Mekacher
MP3 Player IssueClosed
MP3 Audio Player Plugin
Updated June 22, 2023 at 1:25pm
6
Most recent comment from Max:Hi,Which particular settings are you looking for ? The player can be customized in many ways. you can experiment with the settings to find the best fit for you. In addition, we do have an addon to im ...
Steven
change position of sticky playerClosed
MP3 Audio Player Plugin
Updated June 21, 2023 at 4:11pm
2
Most recent comment from Max:Hi,the bottom sticky player is not designed to be used with another sticky fixed element (such as your menu), at the bottom. To personalize the sticky to suits your need, you will need to do custom CS ...