Public Tickets

Ben Watts Generating short code for DiviClosed Troubleshooting the Theme   Updated March 2, 2023 at 3:25pm   4 Most recent comment from Max:Thanks for your input. Ill pass your message to our dev team.Have a great day Hugo Hide episode pagesClosed MP3 Audio Player Plugin   Updated March 2, 2023 at 10:10am   3 Most recent comment from Hugo:Hi Max,Thanks for the tip. It solved the problem.Hugo Julian Remembering where player is in a trackClosed MP3 Audio Player Plugin   Updated March 1, 2023 at 10:31pm   9 Most recent comment from Julian:OK, seems that you are correct as we can't reproduce it now. May have been a caching issue at our end perhaps. Thanks! Roman slider revolution products not showing correctlyClosed Get Started with the Theme   Updated March 1, 2023 at 5:16pm   7 Most recent comment from Max:Hi,I have investigate your slider and everything seems ok. I really don't know why this happens.I recommend you to check directly with Themepunch (the author of Slider Revolution). You will need ... Jeff Kanel Font IssuesClosed Troubleshooting the Theme   Updated March 1, 2023 at 3:03am   5 Most recent comment from Jeff Kanel:I resolved the issue.  It seems that I had selected the original "RobotoCondensed" value in Theme Options > Topography.  Even after fixing the CSS files, this value had been saved somewhere.After ... CURTIS ALLEN There has been a critical error on this website.Closed Troubleshooting the Theme   Updated February 28, 2023 at 11:33pm   8 Most recent comment from CURTIS ALLEN:Awesome problem solved!!!Thank you very much for your help 🙏 Mark Briody Skullz Theme HelpClosed General Help on the Theme   Updated February 28, 2023 at 9:57pm   10 Most recent comment from Alexandre Dubois:Hi Mark, Please go to wp-admin>theme otpions>social media Arel Sirin Payment method updateClosed General Help on the Theme   Updated February 28, 2023 at 5:20pm   2 Most recent comment from Max:Hi, Your subscription is set directly within your PayPal account If you want to switch to a credit card instead of PayPal you can cancel this subscription and buy a new one using your credit card he ... [email protected] download not in accountClosed MP3 Audio Player Plugin   Updated February 27, 2023 at 9:35pm   7 Most recent comment from Max:Hi, Go to wp-admin > mp3 player > Playlist to see your playlist  GertJan van Schuppen Combining CSS files for optimizationClosed General Help on the Theme   Updated February 27, 2023 at 2:44pm   2 Most recent comment from Max:Please check with the support of Siteground to know why their plugin cause the layout to be a little bit different. James Downloads not workingClosed Troubleshooting the Theme   Updated February 27, 2023 at 2:25pm   6 Most recent comment from Max:Hi James,I'm sure there is a way to shorten the checkout way with less info, but I never tried to customize this. WooCommerce is the most popular e-commerce plugin for WordPress with over 5+ Mil ... Quentin Import PodcastClosed Podcast Help on the Theme   Updated February 24, 2023 at 3:23pm   8 Most recent comment from Max:We dont have example as the tags are not supported into our theme right now. Julian m4a requirementsClosed MP3 Audio Player Plugin   Updated February 24, 2023 at 2:12pm   2 Most recent comment from Max:Hi,a m4a files is a mac os format and its not compatible cross-browser devices and also not optimized for the web.I strongly recommend using MP3 file for any web audio player. Michael How to turn off MP3 Audio Player?Closed MP3 Audio Player Plugin   Updated February 23, 2023 at 7:05pm   3 Most recent comment from Michael:Understood, thanks Sam How to Limit length of listen?Closed MP3 Audio Player Plugin   Updated February 23, 2023 at 5:52pm   3 Most recent comment from Sam:Okay, that'll work. Thanks