Public Tickets
Justin Sainton
PerformanceClosed
MP3 Audio Player Plugin
Updated January 30, 2024 at 2:41pm
2
Most recent comment from Max:Hi,
Are you using our custom fields into your posts ? If no, then go to WP-Admin > MP3 Player > Settings and disable 'Post' from the enabled post type: https://drops.sonaar.io/i/ogAFjM
te ...
John Skyfield
Button ColourClosed
MP3 Audio Player Plugin
Updated January 30, 2024 at 2:16pm
5
Most recent comment from Alexandre Dubois:Hi John, I m glad you have found a way.Have a good day.
Andre
Essential GridClosed
Troubleshooting the Theme
Updated January 30, 2024 at 1:16pm
4
Most recent comment from Max:Hi,Unfortunately we never tried this functionality of Essential Grid. Perhaps it does not work for your server. I recommend you check directly with the support of Essential Grid plugin author.
Esther Molenwijk
responsive header is not working properlyClosed
Troubleshooting the Theme
Updated January 29, 2024 at 5:44pm
9
Most recent comment from Alexandre Dubois:Hi Esther, You probably need to adjust the min height here as you have done before. Here the ticket where we have talked about this:https://sonaar.ticksy.com/ticket/3252279/
Mike
Watermark - Adjusting Watermark Playback Frequency/CadenceClosed
MP3 Audio Player Plugin
Updated January 29, 2024 at 4:59pm
4
Most recent comment from Max:Hi Mike,We have just released the new option. Please update to version 5.0.2
DanDann
LegalityClosed
MP3 Audio Player Plugin
Updated January 28, 2024 at 6:15pm
2
Most recent comment from Max:Hello Dan,Im very not familiar with music licensing as we are more into WordPress code development.We have a sort/filter/search function with our MP3 Audio Player Pro (Business Plan and higher)To pr ...
Justin Sainton
Updating the Playlist title, possibly dynamicallyClosed
MP3 Audio Player Plugin
Updated January 28, 2024 at 6:11pm
4
Most recent comment from Max:According to the code provided, it seems you are setting the feed attribute which is fine. You must also set the feed_title attribute to set the track title.See our shortcode page to find out all the ...
DanDann
Mobile editingClosed
MP3 Audio Player Plugin
Updated January 27, 2024 at 8:16pm
3
Most recent comment from DanDann:my computer is broke for now. All i have are devices.
HARMAN
"Template Kit Install ErroR"Closed
Troubleshooting the Theme
Updated January 26, 2024 at 10:09pm
9
Most recent comment from Max:I have installed the Audience Kit.According to our documentation (Step 6), the license key was not entered: https://sonaar.io/docs/how-to-use-and-import-sonaar-elementor-kit/
Tomas Mark
Can't activate 5.01 versionClosed
MP3 Audio Player Plugin
Updated January 26, 2024 at 3:47pm
5
Most recent comment from Max:Great! we will push an hot fix to resolve this issue for people using old PHP version.
Andre
Header and 1st section far apartClosed
Troubleshooting the Theme
Updated January 25, 2024 at 12:04am
3
Most recent comment from Andre:Thank you!
Michele Dupras
Repeated Errors when trying to install Demo ContentClosed
Troubleshooting the Theme
Updated January 24, 2024 at 5:46pm
2
Most recent comment from Max:Hello Michele,If you want, I can install it for you (id need access to your wp-admin).Otherwise, here is the file for the theme demo : https://drops.sonaar.io/f/Oztzae
To import a theme demo manuall ...
Jonathan Barker
Feature Request: Audio Watermarks to CloudClosed
MP3 Audio Player Plugin
Updated January 24, 2024 at 3:02pm
2
Most recent comment from Max:Hi,Unfortunately, we dont have an option to send the audio preview to another hosting at the moment. If other user requests this, we will add it to our roadmap.
Andrew Jubinsky
podcast feedClosed
Podcast Help on the Theme
Updated January 24, 2024 at 2:55pm
4
Most recent comment from Max:What is the RSS Feed URL you have submitted to Spotify ?
Mickey
Formatting IssueClosed
MP3 Audio Player Plugin
Updated January 23, 2024 at 9:00pm
3
Most recent comment from Mickey:Turns out I needed to just "Hide Image Cover" and it corrected itself. All is well. Thank you.