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Public Tickets

Caroline Player stops on mobileClosed MP3 Audio Player Plugin   Updated November 22, 2023 at 12:53pm   2 Most recent comment from Max:HiTo learn more about Continuous Audio Playback and tool to use, read this blog: https://sonaar.io/tips-and-tricks/continuous-audio-player-on-wordpress/ Eughine Dunnion Customising themeClosed General Help on the Theme   Updated November 21, 2023 at 9:16pm   25 Most recent comment from Eughine Dunnion:Yeah, I doubt I'm gonna get it exactly as I wish. So, I've been looking through the different options within the Moonlight theme I have, and I noticed the "Music - Filters" page has a layout ... Lorant Najbauer My website is not loading, dashboard doesn't workClosed General Help on the Theme   Updated November 20, 2023 at 4:04pm   2 Most recent comment from Max:Hi,This looks an issue with your database. Please contact your hosting support about this issue.  Phil Watkins Editing Home page featured artist ImageClosed General Help on the Theme   Updated November 17, 2023 at 11:32pm   5 Most recent comment from Phil Watkins:Hi Alex,Thanks!!  Tim Gales WP Form not working - Javascript errorClosed Troubleshooting the Theme   Updated November 17, 2023 at 8:58pm   7 Most recent comment from Tim Gales:Odd,  Let me check.  Perhaps the migration didn't move all the files over. Giorgos Menu on mobile versionClosed General Help on the Theme   Updated November 17, 2023 at 4:08pm   7 Most recent comment from Giorgos:Many thanks Max!I confirm that everything works now. Guy Luxxxe Banner imageClosed General Help on the Theme   Updated November 16, 2023 at 9:31pm   3 Most recent comment from Guy Luxxxe:Bonjour,Parfait. Merci pour le code ! Matthew McCluster Audience Theme Not LoadingClosed Troubleshooting the Theme   Updated November 16, 2023 at 7:23pm   1 Most recent comment from Matthew McCluster:The Audience theme is not loading properly Chad outdated instructionsClosed MP3 Audio Player Plugin   Updated November 16, 2023 at 7:08pm   24 Most recent comment from Alexandre Dubois:You are welcome Laurent Podcast plugin & TranscriptClosed MP3 Audio Player Plugin   Updated November 15, 2023 at 2:51pm   8 Most recent comment from Max:Its fixed Tim Gales Music CategoryClosed General Help on the Theme   Updated November 14, 2023 at 6:14pm   6 Most recent comment from Alexandre Dubois:Hi Tim, Go to wp-admin>theme options>social media>share buttonsAnd disable all butons Cash Perkins some plugins not loading initially on pageClosed General Help on the Theme   Updated November 14, 2023 at 4:36am   3 Most recent comment from Max:HiIn most cases, the issue is related to one of the third-party plugins which are not compatible with AJAX page loading.  Please read this article on how to troubleshoot and workarounds. Carl Batson Error messageClosed Troubleshooting the Theme   Updated November 13, 2023 at 5:37pm   4 Most recent comment from Max:I need to be able to reproduce the issue in order to investigate..the report does not tell me enough info  tomi 503 server errorsClosed MP3 Audio Player Plugin   Updated November 13, 2023 at 3:12pm   2 Most recent comment from Max:We dont recommend creating 1 playlist with hundreds of tracks into it.What we recommend is creating 1 "playlist post" with 1 track each, and assign each of your post a specific category.THEN, when you ... tomi PlaylisClosed MP3 Audio Player Plugin   Updated November 13, 2023 at 3:09pm   2 Most recent comment from Max:Hi,The "All Playlist" menu has been renamed for "All Tracks", its the same menu but only the label has been renamed.The best way to manage and organize your tracks is by adding 1 track per post, and ...